Kirsty Hulse - Avoiding feedback failure: Brain-based techniques for getting the best from your team (Turing Fest 2019)

We do much better work when we feel valued and respected. Research shows that our brains respond to criticism as a threat and narrows its activity. Focusing on shortcomings or mistakes does not enable learning, it hinders it. So how can we have difficult conversations, and give constructive feedback, without impairing learning? In this evidence-based talk, Kirsty will provide specific tactics, tools and a framework for positive, professional communication.

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