Fostering Effective Collaborations Between Design & IT

Do your Design and IT departments work well together? Are they a synchronous pairing of like-minded visionaries? Or does the thought of regular departmental collaboration make you cringe. Well, join us for a session about how we found the secret to creating a blissful relationship for a pair of stereotypical opposites. From digital signage and website development, to social media integration, find out how Sac State has come to rely on the strength of this partnership for a myriad of projects.

Transcript

1. ACUI Region 15 Conference Tiffany Dreyer Joe Gengler Andrew Singletary FOSTERING EFFECTIVE COLLABORATION BETWEEN IT AND DESIGN
2. IT & Design Collaboration | University Union | Sacramento State University • Tiffany Dreyer: Design, Identity, & Studio Manager & Gallery Coordinator • Joe Gengler: Manager, Information Technology Services • Andrew Singletary: Assistant Director, Information Technology Services INTRODUCTIONS
3. IT & Design Collaboration | University Union | Sacramento State University EMPLOYEES: – 3 full-time designers – 4 student interns, 2 student program assistants • Provides design services for programs in both the University Union & The Well • Offer revenue generating design services to campus community, departments, and student clubs • Manages University Union Art Gallery DESIGN DEPARTMENT
4. IT & Design Collaboration | University Union | Sacramento State University EMPLOYEES: – 2 full-time IT staff – 4 student assistants • Provides Information Technology Support for both employees and programs in the University Union and The Well • Manages 13 virtual servers, 6 physical servers, ~120 workstations, ~40 digital signage screens, ~75 IP cameras, 5 major websites INFORMATION TECHNOLOGY SERVICES DEPARTMENT
5. IT & Design Collaboration | University Union | Sacramento State University Executive Director University Union Operation of CSUS Inc. Leslie Davis Director Administration and Facilities Bill Olmsted Director The WELL Mirjana Gavric Director University Union Dean Sorensen Accounting Tech Business Manager Jill Farrell Assistant Director Custodial Steve Forseth Assistant Director Operations Norma Sanchez Assistant Director Event Services Rebecca Dietzler Assistant Director the WELL and Fitness Kate Costello Assistant Director Informal Recreation and Facilities Marc Falkenstein Assistant Director Intramurals and Student Development Sean Basso Manager Member Services Jessica Roesemann Accounting Student Assistants Debrah Lucas Secretary (Shared with the WELL) Assistant Director Programs & Marketing Zenia LaPorte Assistant Director IT Services Andrew Singletary Assistant Director Maintenance Ben Newman Union WELL Inc. Organization Chart Last Updated 7/5/2012 UNION WELL INC. ORGANIZATIONAL CHART
6. University Union Organizational Chart 2012 Executive Director University Union Operation of CSUS Inc. Leslie Davis Director, University Union Dean Sorensen Assistant Director, Event Services Rebecca Dietzler Assistant Director, Operations Norma Sanchez Assistant Director, Programs & Marketing Zenia LaPorte Senior Event Set-up Supervisor/ AV Technician Steve Tovar Senior Event Set-up Supervisor/ AV Technician Richard Araiza Event Services FacilitiesTech Gus Flores Event Services Coordinator Lely Araiza (temp) Event Services Coordinator Debrah Lucas (temp) Event Services Coordinator Erin Brennan Public Information & Leisure Services Services Manager Kizzy Whitfield Administrative Coord. Jenny Harris (shared with Facilities & Admin.) Design, Identity, & Studio Manager Tiffany Dreyer UNIQUE Programs Advisor Ajamu Lamumba Building Supervisors (facility oversight by students) Information Desk Student Staff Games Room Student Staff Terminal Lounge & Gallery Student Staff UNIQUE Programs Student Leader UNIQUE Programs Student Volunteers Event Services Setup Student Staff Event Services Office Student Staff Graphic Designer: Union Programs & Sign Shop Kenji Enos Graphic Designer: WELL Programs & Collaborative Projects Kyle Marks Graphic Designer: Branding & Public Design Solutions Joel Felix Union Services Office Student Staff Design Services & Sign Shop Student Interns and Staff Administration Office Student Staff Public Info. & Leisure Services Student Leads Facilities Tech Student Asst. AV Techs Student Staff Event Supervisors Student Staff IT & Design Collaboration | University Union | Sacramento State University UNIVERSITY UNION ORGANIZATIONAL CHART
7. IT & Design Collaboration | University Union | Sacramento State University FACILITIES: UNIVERSITY UNION SQUARE FEET: 162,268 FLOORS: 3 BUILT: 1975 REMODEL: 1996, 1998
8. IT & Design Collaboration | University Union | Sacramento State University FACILITIES: THE WELL SQUARE FEET: 150,845 FLOORS: 2 BUILT: 2010 COST: $53,000,000
9. IT & Design Collaboration | University Union | Sacramento State University COLLABORATIVE PROJECTS – Digital Signage – Website Development –Social Media Integration
10. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: DESIGN & IT PLANNING • Brainstorm sessions • Screen location & function • Event Schedules, Programming Advertising, Social Networking, Track Clock, Room Events, Other Info • Review hardware capabilities • Template layout • Consistent with ratios—preferably 16:9
11. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: DESIGN IMPLEMENTATION • Determine priorities for template layout • Determine typefaces based on style guide if available (Union vs Well). • Layout template with images, typefaces, and/or other various requirements for functionality
12. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: INFORMATION TECHNOLOGY IMPLEMENTATION • Procure & build hardware • Complete Four Winds Interactive (FWI) software installation • Coordinate hardware installation with vendor • Power & network installation prior • Create FWI template based on what design provides us • Custom FWI integrations: EMS XML Event Display Information, Twitter, Weather, Clock, ENS.
13. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: DESIGN ROUTINE MAINTENANCE & TASKS • Make and design content for digital signage based on programming/events • Update programming content schedules in Four Winds Interactive • Motion Graphics: MOV H.264 encoded • Still Images: JPG • Deploy custom content for special events • Report any deployment problems to IT
14. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: IT ROUTINE MAINTENANCE & TASKS • Test and upgrade FWI software updates for Content Manager and Content Player • Schedule regular software updates for player mini-computers operating system • Provide support to design for technical related deployment issues • Act as backup to design for content deployment • 5 year equipment refresh
15. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: FINAL PRODUCT UNIVERSITY UNION Standard Signage Event Display THE WELL Standard Signage Event Display
16. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: FINAL PRODUCT THE WELL Fitness Signage Event Display / Fitness Programs
17. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: FINAL PRODUCT THE WELL Track Signage Timer / Direction
18. IT & Design Collaboration | University Union | Sacramento State University DIGITAL SIGNAGE: SOCIAL NETWORKING INTEGRATION
19. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: DESIGN & IT PLANNING • Brainstorming (possible vs not possible) • Determine website demographic • Determine custom integration, applications, & functionality • Request or create site map • Schedule routine update meeting with various stakeholders • Set deadlines and “Go Live” schedule
20. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: DESIGN IMPLEMENTATION • Adobe Creative Suite • 960 Grid System— URL: http://www.960.gs • 24 / 12 / 8 Column • Easier to design within the grid
21. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: IT IMPLEMENTATION • Slice graphics from design team for website templates • Create site layout in Content Management System (CMS) Expression Engine • Program custom website features and functionalities • Typekit • Facebook, Twitter, Vimeo, Flickr, RSS Campus Calendar feeds
22. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: DESIGN ROUTINE TASKS & MAINTENANCE • Provide promotional and/or special event graphics packages to IT for deployment • Web badges or promotional banners • Provide minor graphic changes based on requests from IT or requesting departments
23. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: IT ROUTINE TASKS & MAINTENANCE • Update & patch CMS software Expression Engine • Operating system server updates • Provision users to CMS Expression Engine for specific website/page access • Assist with publishing custom web content and images when requested • 4 year virtual server environment refresh
24. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: FINAL PRODUCT CAMPUS CALENDAR http://www.calendar.csus.edu
25. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: FINAL PRODUCT THE WELL http://www.thewell.csus.edu
26. IT & Design Collaboration | University Union | Sacramento State University WEBSITE DEVELOPMENT: FINAL PRODUCT UNION WELL INC. CORPORATE SITE http://www.unionwellinc.org
27. IT & Design Collaboration | University Union | Sacramento State University COLLABORATION IS POSSIBLE! • Communication between all parties involved from beginning to end of project implementation • Physical locations of Design and IT offices • Projects based on corporate strategic plan with agreed outcome and goals
28. IT & Design Collaboration | University Union | Sacramento State University SOCIAL NETWORKING INFORMATION sacstateunion @sacstateunion thewellsacstate @wellsacstate
29. IT & Design Collaboration | University Union | Sacramento State University THANK YOU! QUESTIONS? • Tiffany Dreyer: tdreyer@ csus.edu • Joe Gengler: jgengler@saclink.csus.edu • Andrew Singletary: asing@saclink.csus.edu