Jen Blatz - Presenting Your Designs Using Spontaneous Talks Frameworks

UX Australia 2021 DAY 3

We know that sharing our design decisions or presenting the value of our user research to stakeholders can sometimes be a challenge. Spontaneous Talks Frameworks have been around for years. They are often taught at universities and are used to help people think of answers or tell stories fast and smart. Jen is going to teach you a few Spontaneous Talks Frameworks so you can use them when presenting your work, answering tough questions or simply telling your stories. Applying these simple frameworks can help a person avoid anxiety by quickly organizing a thought, and moving forward to articulating that thought in a cohesive and eloquent manner.

Transcript

1. Spontaneous Talks Frameworks Jen Blatz UX Researcher and Designer Presenting your UX work with
2. Story Story Jen Blatz • Spontaneous Talks Frameworks
3. Story Telling Story Telling Jen Blatz • Spontaneous Talks Frameworks
4. @jnblatz Jen Blatz Jen Blatz UX Researcher & Designer jnblatz jenniferblatz UX Research and Strategy Group Jen Blatz • Spontaneous Talks Frameworks
5. Know Goal Know. Feel. Do. Jen Blatz • Spontaneous Talks Frameworks Feel Do
6. Story Telling vs. Spontaneous Talks Frameworks Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
7. Spontaneous Talks Frameworks Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
8. What are they? Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
9. Chunking Jen Blatz • Spontaneous Talks Frameworks Chunking 011 61 2 8239 2288
10. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Matt Abrahams YouTube: Stanford Graduate School of Business
11. Why used? Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
12. Get in the mindset Frame of Mind Jen Blatz • Spontaneous Talks Frameworks
13. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
14. What? What? So What? Now What? What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks
15. What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks What? So What? Now What?
16. What? What? So What? Now What? What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks
17. OSB Opportunity Solution Benefit OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks
18. Opportunity. Solution. Benefit OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks
19. OSB Opportunity Solution Benefit OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks
20. STAR Situation Task Action Result STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
21. Situation. Task. Action. Result STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
22. Situation. Task. Action. Result STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
23. STAR Situation Task Action Result STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
24. STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks Interview question
25. PREP Point Reason Example Point PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks
26. Point. Reason. Example. Point. PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks
27. PREP Point Reason Example Point PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks
28. BLUF Bottom Line Up Front BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks
29. BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks Bottom. Line. Up. Front.
30. BLUF Bottom Line Up Front BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks
31. Compelling quote The design is not just what it looks like and feels like. The design is how it works. Quote Jen Blatz • Spontaneous Talks Frameworks – Steve Jobs
32. Statistic Jen Blatz • Spontaneous Talks Frameworks Amazing Statistic There are 24 hours of content uploaded on YouTube every minute.
33. PPP Prep Promise Path PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks
34. PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks Grab ‘em!
35. PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks Prep. Promise. Path
36. PPP Prep Promise Path PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks
37. Answers Jen Blatz • Spontaneous Talks Frameworks Answers
38. ADD Answer Detail Describe value ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks
39. ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks Answer. Detail. Describe.
40. ADD Answer Detail Describe value ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks
41. TAKE Thank Acknowledge Keep momentum End with impact TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks
42. TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks Thank. Acknowledge. Keep momentum. End with impact.
43. TAKE Thank Acknowledge Keep momentum End with impact TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks
44. RRR Regret Reason Repair RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks
45. RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks Regret. Reason. Repair.
46. RRR Regret Reason Repair RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks
47. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Whew! Spontaneous Talks Frameworks
48. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Spontaneous Talks Frameworks • What? So What? Now What? • OSB Opportunity/Problem. Solution. Benefit • STAR Situation. Task. Action. Result. • PREP Point. Reason. Example. Point. • BLUF Bottom. Line. Up. Front. • PPP Prep. Promise. Path. • ADD Answer. Detail. Describe value. • TAKE Thank. Acknowledge. Keep momentum. End with impact. • RRR Regret. Reason. Repair.
49. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks What? What? So What? Now What?
50. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Everything you want is on the other side of fear. – Jack Canfield
51. Jen Blatz Jen Blatz UX Researcher & Designer jnblatz jenniferblatz @jnblatz UX Research and Strategy Group Jen Blatz • Spontaneous Talks Frameworks