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Jen Blatz - Presenting Your Designs Using Spontaneous Talks Frameworks

Jen Blatz - Presenting Your Designs Using Spontaneous Talks Frameworks

UX Australia 2021 DAY 3

We know that sharing our design decisions or presenting the value of our user research to stakeholders can sometimes be a challenge. Spontaneous Talks Frameworks have been around for years. They are often taught at universities and are used to help people think of answers or tell stories fast and smart. Jen is going to teach you a few Spontaneous Talks Frameworks so you can use them when presenting your work, answering tough questions or simply telling your stories. Applying these simple frameworks can help a person avoid anxiety by quickly organizing a thought, and moving forward to articulating that thought in a cohesive and eloquent manner.

uxaustralia
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August 26, 2021
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  1. Spontaneous
    Talks
    Frameworks
    Jen Blatz UX Researcher and Designer
    Presenting your UX work with

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  2. Story
    Story Jen Blatz • Spontaneous Talks Frameworks

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  3. Story Telling
    Story Telling Jen Blatz • Spontaneous Talks Frameworks

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  4. @jnblatz
    Jen Blatz
    Jen Blatz
    UX Researcher & Designer
    jnblatz
    jenniferblatz
    UX Research and Strategy Group
    Jen Blatz • Spontaneous Talks Frameworks

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  5. Know
    Goal
    Know. Feel. Do. Jen Blatz • Spontaneous Talks Frameworks
    Feel Do

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  6. Story Telling vs.
    Spontaneous Talks
    Frameworks
    Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks

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  7. Spontaneous Talks
    Frameworks
    Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks

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  8. What are they?
    Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks

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  9. Chunking Jen Blatz • Spontaneous Talks Frameworks
    Chunking
    011 61 2 8239 2288

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  10. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
    Matt Abrahams
    YouTube: Stanford Graduate School of Business

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  11. Why used?
    Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks

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  12. Get in the
    mindset
    Frame of Mind Jen Blatz • Spontaneous Talks Frameworks

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  13. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks

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  14. What?
    What?
    So What?
    Now What?
    What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks

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  15. What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks
    What? So What? Now What?

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  16. What?
    What?
    So What?
    Now What?
    What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks

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  17. OSB
    Opportunity
    Solution
    Benefit
    OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks

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  18. Opportunity. Solution. Benefit
    OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks

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  19. OSB
    Opportunity
    Solution
    Benefit
    OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks

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  20. STAR
    Situation
    Task
    Action
    Result
    STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks

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  21. Situation. Task. Action. Result
    STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks

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  22. Situation. Task. Action. Result
    STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks

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  23. STAR
    Situation
    Task
    Action
    Result
    STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks

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  24. STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
    Interview question

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  25. PREP
    Point
    Reason
    Example
    Point
    PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks

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  26. Point. Reason. Example. Point.
    PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks

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  27. PREP
    Point
    Reason
    Example
    Point
    PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks

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  28. BLUF
    Bottom
    Line
    Up
    Front
    BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks

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  29. BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks
    Bottom. Line. Up. Front.

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  30. BLUF
    Bottom
    Line
    Up
    Front
    BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks

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  31. Compelling quote
    The design is not just what it
    looks like and feels like.
    The design is how it works.
    Quote Jen Blatz • Spontaneous Talks Frameworks
    – Steve Jobs

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  32. Statistic Jen Blatz • Spontaneous Talks Frameworks
    Amazing
    Statistic
    There are 24 hours of
    content uploaded on
    YouTube every minute.

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  33. PPP
    Prep
    Promise
    Path
    PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks

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  34. PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks
    Grab ‘em!

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  35. PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks
    Prep. Promise. Path

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  36. PPP
    Prep
    Promise
    Path
    PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks

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  37. Answers Jen Blatz • Spontaneous Talks Frameworks
    Answers

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  38. ADD
    Answer
    Detail
    Describe value
    ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks

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  39. ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks
    Answer. Detail. Describe.

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  40. ADD
    Answer
    Detail
    Describe value
    ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks

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  41. TAKE
    Thank
    Acknowledge
    Keep momentum
    End with impact
    TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks

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  42. TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks
    Thank. Acknowledge. Keep momentum. End with impact.

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  43. TAKE
    Thank
    Acknowledge
    Keep momentum
    End with impact
    TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks

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  44. RRR
    Regret
    Reason
    Repair
    RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks

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  45. RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks
    Regret. Reason. Repair.

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  46. RRR
    Regret
    Reason
    Repair
    RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks

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  47. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
    Whew!
    Spontaneous
    Talks
    Frameworks

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  48. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
    Spontaneous Talks Frameworks
    ● What? So What? Now What?
    ● OSB Opportunity/Problem. Solution. Benefit
    ● STAR Situation. Task. Action. Result.
    ● PREP Point. Reason. Example. Point.
    ● BLUF Bottom. Line. Up. Front.
    ● PPP Prep. Promise. Path.
    ● ADD Answer. Detail. Describe value.
    ● TAKE Thank. Acknowledge. Keep momentum. End with impact.
    ● RRR Regret. Reason. Repair.

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  49. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
    What?
    What?
    So What?
    Now What?

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  50. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
    Everything you want is
    on the other side of fear.
    – Jack Canfield

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  51. Jen Blatz
    Jen Blatz
    UX Researcher & Designer
    jnblatz
    jenniferblatz @jnblatz
    UX Research and Strategy Group
    Jen Blatz • Spontaneous Talks Frameworks

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