Michelle Ou - Belonging in Design.

We often talk about designing for belonging, but do designers themselves feel like they belong? As a Chinese-Australian young woman who came from a non-business, non-technology, non-design background, Michelle shares the lessons she’s learnt navigating the industry. This presentation will explore how we can collectively break the barriers preventing ourselves and our design community from feeling like they belong.

Transcript

1. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . www captionslive com au | captionslive outlook com | UX A a a W e UX S cceed De T e da , 26 A 2022 Ca i ed b : Be ade e McG ld ick
2. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 50 eeded he e blem l ed?" A d he ill ai i f . I ' ea hi k, "Well, I'll j a me h ' he e a d he e." B a k he e le h a e he e. Reall , cli icia a cha ge, he a i i e cha ge. B if i ' like, "He e g , I de ig ed hi ." I ' like, "He e i ha a k f a d he e i h eac i i made be e , im e me hi g ab a em e ma k a l ab ." >> (I di i c ) NICOLE JESS: Yeah. Ab l el . Ab l el . B I eall , eall e c age ge i l ed i heal hca e jec . The e i m ch eed. A d, eah, e , e e a di g. If e e eed hel , c ac me! MAGS HANLEY: Tha k m ch. NICOLE JESS: Tha k . (APPLAUSE) MAGS HANLEY: We eed fi e mi e . We' e g fi e mi e . (BREAK) MAGS HANLEY: I'll j gi e hem a he mi e . A d if d ' mi d, he migh da h i . We'll a . Michelle i a eache a d (i di i c ). S , he' alki g ab bel gi g i de ig . MICHELLE OU: Tha k , Mag . S , hi, e e e. Tha k , Mag , al f
3. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 51 d i g he ack ledgeme f c a he begi i g f he da . I'd al like a b ack ledgi g he adi i al c dia f he la d h gh c i all f A alia, b f he e, he Gadigal e le f he E a Na i . I a m e ec elde a , e e a d eme gi g, a d e e d ha e ec a Ab igi al a d T e S ai I la de e le he e i h da . I c me f m a Chi e e immig a famil , a d g i g i be ee c l e i A alia ha mea ha I' e ki d f fel i e di c ec ed i h A alia hi a d c l e. A d i a ' il he a c le f ea he e I' e lea a ecia e a d de a d he ig ifica ce f I dige affai a d h e e e d ack ledgeme f c . A d I ake e e i ha I ha e ec g i e m a ig a ce a d c e a ecia i a d g i g i ilege be able call hi bea if l la d h me - al h gh, I am e m ch a i i . S , h a e e all feeli g igh ? Beca e I'm g i g be alki g ab feeli g a li le bi . A d I'm feeli g, like, e e , b al e e ci ed be a di g i f f all da a UX A alia' e fi W me i UX C fe e ce. A a I hea d ha hi a ha e i g, I a like, "Ye ! I' e g a be he e. I' e g a be able lea f m all de f l h ma i hi ace!" A d I had ' imagi ed ha I ld be hi ide f he ace, ha i g m e ec i e i h all. S , I'm i c edibl h mbled be he e a ell. A d I ca ' ai f he c e a i ha ' ab ha e . S , a k , m ame i Michelle. M a e he/he . I'm a UX a d e ice de ig e a a cial e e i e called Ce e f I cl i e De ig . A he ame gge , e e "i cl i e de ig " hel clie be e e e hei e le. S , he he ha be hei c me , hei c mm i ie , hei aff, a d e b ea he ha i cl i a d e i le i e e hi g ha e d , he he ha ' d c , e ice , licie ce e . T da , I'll be ha i g a m e
4. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 52 e al eflec i m ca ee j e f ll i g h gh he e d f ha e' e ee f lea i g f m each he ' ie . B I'm g i g m i he hi g ha ha e hel ed me fi d m lace a a de ig e . A d I h e ha , f , i m eflec e e f bel gi g i he i d a d al a me c e a i h e ca c llec i el each he feel elc me i he i d . S , I'll be acki g me f h e hi g . S , e f he h ee ea - if m clicke ill k a ell... I ' OK. I ca click he e a d e he c ee , hich i al c e a i g. Ye . S , I had c m le el f g e ab m backg d a d lide , b a h ! Ye . O e f he h ee ea ha e le e ig i beca e he feel like he did ' bel g a hei ga i a i . A d e k ha i ' like he d ' fi i - feel f lace, ' e diffe e e e e el e, i ' c mf able, a d feel i e i ec e. Of e ime , hi ha e he e' e i e lace , he e a a e j b, he e mee e e le, ki d f like a fi h f a e , he e a a e jec a d i ' all like, "Wh a. Wha ' g i g ? I d ' eall bel g he e." A d I'm a a ge feeli g like a ide , I d e A alia b d ' l k i ! A d I' e fel like a ide e e i ce a i g ch l a d bei g able eak e m ch E gli h. The he f d ha I b gh f m h me l ked a d mel diffe e ha he he kid e e ea i g he la g d, a d fi i , I died The Sim , H me A d A a a d Neighb , a d i ked eall ell. B e f m m i id mem ie f m m ch l da a ' like ge i g g d ma k a hi g ab la i g ki i g ch l, i a ac all a m me he e eache a d he kid came me ell me h m ch he l ed he i g ll a d dim im ha I had b gh i f M l ic l al Da . Th e dim im e e ha dmade b m dad - he ill d e ha . B dde l ei d c l al f d made me feel c l - e le l ed i ! A d l k a
5. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 53 Ma e Chef a d h celeb a ed, like, diffe e c i i e a e, igh ? S , I like ee he ic f bel gi g a hi feeli g ha ha e af e ' e f d lace i ela i hi i h he ld a d he e le i hi i . A d I de c ibe i a hi feeli g f bei g afe, k i g ha i d e ' ma e ha ' e diffe e beca e i e e i ha make al able he ld. Thi i h I de c ibe he feeli g, b bel gi g i e f h e em i al ali ie ab h ma e e ie ce ha ' e bjec i e, i mea me hi g ligh l diffe e f each e . A d i ca be eall ha d de c ibe a d he ef e defi e, b he e a e me hi g ha e le e d ag ee he e alk ab a e e f bel gi g. A d ha ' feeli g c ec ed, feeli g acce ed a a al ed membe f a g , hich mea ha de i i g all f ha i ch l gical afe . S , k i g ha ca g membe e ec a d li e . S , fi di g m e e f bel gi g a a de ig e a k a a bi m e c m le ha ha ha e ed he ch l la g d . The e e e i g ll a d dim im i l ed! (LAUGHS) S , I'll e lai m ha i g he e I' e c me f m m ca ee j e . S , Nic le, I l ed alk beca e I c me f m a heal hca e backg d. Af e ch l, I g i me . M a e e e, like, fa a ic, he l ed i , i a a g ea , clea , able, cce f l ca ee f a gi l! The he l i h me. I fel like me hi g a mi i g, h gh, a d cli ical k j a ' f me. I fel i e d . The e a a l f ha black-a d- hi e hi ki g, he e a l e igh a e . A d I fel like he e a ' e m ch ace f c ea i e f eed m. S , I did a hi g a d I d ed f m. I a e ha a d al e ed beca e m a e ha ed hi , f c e, a d i ' a gh a ch ha e ca la gh ab - a d I ' alk a m e ab i ! B I mbled UX he I a l ki g f me hi g ha ld be able c mbi e m a fe able kill f m heal hca e, f m all
6. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 54 he ea ha I ha e bee i e ail, i c me e ice, i h i ali - m a e a Chi e e e a a , migh ha e al ead g e ed - b I a de i g ha ld c mbi e all f ha . A d me f he hi g ha I h gh e e i e i i i e a d b i ab h c ea e a g ea e e ie ce c ec i g e le, maki g hi g ea ie , ed he e a a h le i d f i . B I a i g e e he i d i h m ch - a d ma be e e e - e e ie ce i b i e . N e e ie ce i ech a d e e ie ce i de ig . A d ha chicke -a d-egg blem ha e agai , he eed ge e e ie ce ha e e e ie ce ge m e e e ie ce! A d b idge ha ga , I lea i de e de l , eadi g b k , a icle , did ha e e c e e e he e a d al e lled i a g ad a e ce ifica e i c me e e ie ce a eg a d de ig , a d c m le ed a h c e. M eal ca ee a ed he I became a g ad a e c l a i he Sale F ce im leme a i eam i a fi m. F h e f he e Sale F ce i ' a ame ha i g a bell, i i a c me ela i hi ma ageme em. The e' a h ge b ildi g bei g b il i he ci , h i g i g i g em l ee . B I a lied hi ech c l i g fi m k i g ha he had j ac i ed IDN, hich i a gl bal de ig age c , a d ha ' he e I a ed be. B I k e I c ld ' ge i di ec l beca e, agai , he e e e ie ce c d m. O m fi jec , I g k eall cl el i h a e i e ice de ig e , b I a mea be a Sale F ce BA - a b i e a al . A d I'm g a a e he he e a d ack ledge ha e e h gh, a ha ime, I g m f i he d , i he i d , a d I ked i h me eall ama i g e le h e e eall kee eachi g me all he ff ha he k e ab de ig a d ech l g , I fel e f lace a d I ke de i g he he I'm g d e gh. Tha l ed agai a d agai . "I'm g d e gh be he e. I d ' bel g he e." S me f he hi g ha I
7. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 55 a a i g m elf e e, "I'm fe i al e gh." The la g age ha I ed a e ba ic, e e da la g age, a d I had ' lea e gh f ha ech ja g be h i g i a d, I did ' . I j ke i im le E gli h. I did ' feel like I a e e ed e gh. S a di g i f f e le like hi make me feel e c mf able. I did ' feel I a ke e gh, cha i ma ic e gh, i fl e ce e le d he e f e e a i like I a m c lleag e e e d i g. I did ' feel like I a alified e gh ha m k a a a high e gh a da d, ba ed all f he g ea k ha I a eei g he e le d . A d I did ' feel like I a d i g e gh, hich made me i e b , i g ack m e a d m e a d m e , a d b ild m e a d m e a d m e f ha e e ie ce. A d ha I a ac all d i g am g ha a I a c m a i g m elf he de ig e a d he fe i al , h e e ma , ma ea f he i hei ca ee ha I a . I a j a i g . I did ' c m elf ha lack. I f c ed he e le' e g h a d I a he de f l hi g ha he did, b I c ld l ee m eak e e . A d e' e f e , like, elf-c i ic . C m a i a d ega i e elf- alk defi i el le m j d i g ha ime. B he eed f elf-d b ac all al came f m m i e ali a i f e e al m a d bia e . A d ha ' he hi g ha I eall a ack i h . Beca e bia e a e a a al a f bei g h ma . We ge m ch i f ma i i hi i ld ha bia e a e, i a a , b ai ' h c maki g e e f ha ' g i g . S , e like b e le i e e e . We like a , "Oh, ha e ' l d. Like, he m l e e le a d be e e ed," b he migh ac all be ha i hei i e la e . We hi k f e gi ee a d e' e like, "OK, he m l e mbe a d g i g i he de ail," agai e b i g e e e a d bia e i h all he ime. A d, i a a , ha ' OK, b ha I a alk ab i ec g i i g he e a d
8. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 56 acki g hem ha k he e h gh a e c mi g f m. S , a f he ea h I did ' ha e he l e e m elf c fide l i f f a m f e le, a ic la l he i a a m f e i me i leade hi , i beca e I g e belie i g ha gi l h ld be m de , e le- lea i g, a d a e i e. I al i e ali ed he c e a i ha I a hea i g ab he ej dice f e le h had g ad a ed f m h c e , a d he h c mi g f h e c e i ha i g ell- ded de ig e . A d I a like, "Oh, I'm e f hem, h h ld b i g me i he ' e alki g ab hem hi a ?" A d I ack ledged ha , e , he e' al a m e lea , b al he e e e ha e' e hea i g ab diffe e c h f e le i ' he h le h a d he e' l f di e i i each f h e. S , I j fel like I c ld e e lea e gh be alified beca e f ha . A d he m cce al fel de mi ed b he mi c ce i e le had ab di e i a . S , I de ed, "Hmm. Did I j ge hi ed beca e I ha e be a ma - ick - a d I al ha e ha e a backg d ide f b i e i ead?" Which a al a he big ick ha e le a e ec i i g f a ell. A d he dial g e a d hi i , "A e di e i a aki g a a f m he g ?" A d I'm g i g g i ha da , b i ' hi h le Pa d a' B f, "N , i ' ac all like ha , a d e eed he e a il di e i bec me a eali ." B ha made me hi k ma be I a ' ac all g d e gh mee he c i e ia a d I j g i beca e I ha e ed be mbli g i a a ime he he e e e all he e di e i hi g g i g . A d all f hi elf-d b c i led m c fide ce a d m me al heal h. A d I'm mili g he I alk ab i , b b i l I a mili g i h e m me . A d i j led hi ici c cle f feeli g c fide , de i e he am f c m e e c I a gai i g. S , i a di i a e. A d I fel like I
9. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 57 had cha ge ma hi g ab m elf j be able fi i . Ha e a f - ha e e e fel like eeded be me hi g he ha elf fi i a d cceed a a de ig e ? Well, ' e defi i el al e, 'ca e he e' me! A d all f ddi g i hi m. A d i k me a l g ime eali e ha m diffe e ce e e ac all m i e elli g i . S , i a ' i g ll a m e. B b ef ami g m i i e elf- alk - m ega i e elf- alk i i i e affi ma i , he m c e i al backg d i me a me hi g ha a ick f he e le ha I me , a d i hel ed hem emembe me. Needi g ime eflec bef e I came back a e a e i beca e f ha i e ed eflec i e a e f he a I g ab hi g ac all mea ha I'd c me back he eam i h m e h gh f l idea a d a e , hi g ha e le had ' h gh ab bef e - a d ha ' al b gh i f m he di e i a d backg d ha I b i g a ell. I l ked f me hi f m he de ig e h e ie eall e a ed i h m ide i . A d I c ec ed i h e le c mi g f m all alk f life a d diffe e backg d , a d he bea f i d i ha e d ha e ha . O ce a alki g e le, k ha he e a ' a li ea , e -b - e a h a ha a e eall e h gh bec me a a f i d . E e e e h gh, like, all f he e iggle ge he e e he a e . A d hea i g he e ie , j like da , all f he e diffe e ie hel ed me lea ab , "Oh, he e' e igh a , a d I'm d i g i g." Seei g i eall belie i g a ell, hich i h I hi k e defi i el eed e e e a i f all c mm i ie a d all e f e le i de ig leade hi , a d i i i f i fl e ce. A d I c ld ' ha e d e i al e. S , I g ha fi jec beca e e le k e I a ed be a de ig e , a d I had a h aid, "Y c ld be a BA, ' e ki g i h de ig e , c ld be j e f hem." A d I did
10. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 58 ba el a BA k ha jec . I li e all became e f he de ig e he jec . A d beca e f ha jec , he de ig ma age a ha ime a d he e i I a ki g i h a m a i de a d a i de f de ig , a d m ed me i he de ig eam a l fa e ha I had a ici a ed. A d he e e h gh I h gh I a ' g d e gh, af e 1.5 ea I g a ed he h lde g f a m i . A d I a like, "Oh, eall ? B OK. If I d ' ge i , he I ca lea ha I eed d bec me be e ." A d I g m c e le h gh a efe al. A d I eall like he im a ce f ha i g i ca ee j e , e le ha belie e i he d ' belie e i elf. S me ime l eed e f h e i e i e ca ee . O e f m fa i e e i - a d i ' e i able he e i ac all c me f m, I ha e ame - K igh i g gale a d Jame Kelle - a ca dle i ' dimmed b ligh i g a he . I a able g a d h m kill i hi i d a d i m le beca e he e le li m ca dle i h hei . A d i ce he I ha e bec me a me m elf. I j i ed a la f m called ADP Li . I hi k i a d f "A e me De ig Pe le" Li , hich i a gl bal la f m ha aim dem c a i e me hi f de ig hich, a e g i g h gh ha a k a d Li kedI cha , he e ' e like, "Oh, ld I be able alk ha e ?" I ' a li i g f a l f e le i he i d h a e ffe i g hei ime me he . A d e e if ' e ell-c ec ed i immedia e ci cle , ca each me e i Sa F a ci c , ca alk me e i Si ga e h i ki g i a ace ha a lea m e ab . M f he de ig e h each me ha e be me . A d he ic ha c me ime a d ime agai i im e d me a d elf-d b . A d i ' f ha I'm he e alki g ab i , beca e I ha e ' g i fig ed . Like, I'm ill lea i g ma age he "im e " feeli g a d ha elf-d b . A d I' e hea d ha i
11. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 59 e e eall g e a a . B I k ha d b kill d eam m e ha fail e ha e e killed d eam . A d e f he a ha I' e lea ma age i b d i g ff like hi ! A ema kable k h hich hel me i de e e e ed g lea ab he bia e behi d elf- m i a d hel hem celeb a e hei achie eme . A d he lead- da a ac all a he e f h e m me , he e I d b ed, "D e UX A alia eall a me eak he e? Like, h am I hi k ha I ca be a di g he e i f f all f de f l e le a d ha e me hi g ef l ha e?" S , he ega i e elf- alk a ed agai . B I a m he le ha I' e lea f m he ha I' e j ld i he c e f he ce a i f eaki g he e da a ell. S , he fi hi g a acki g he e m ega i e elf- alk a c mi g f m. Ha e i e ali ed e e al bia e ? F e am le, he e d e defi i i f fe i ali m a d cce c me f m? W ld a h e hi g ha ' e a i g elf i head a l ed e, a f ie d, a famil membe ? N . I hi c e , f me, i a agei m. S , I a like, I did ' hi k I had he de h f e e ie ce ha I eeded be a al able eake . B , eall , a he e d f he da , e ca i fl e ce a d i i e e le a a i j e . H i g ha he e a e diffe e eleme f m ha ha e e a ed i h da . The ec d a celeb a i g m i e e b al celeb a i g he i e e f he e le a d me, a d c ea i g hi e i me he e e le e l a , "He , I l e ha de f l hi g ha did." We eed m e f he e e f c e a i , he e e hi e a ligh he i e e ha e ee i he . A d beca e ha ligh al ill hi e elf. S , he affi ma i ha I ld m elf da a ha I ha e a i e ha e a d he e ma e ell be bi a d b b ha c ec i h. A d if ha ha ha e ed, he I ee i a a cce . The la i lif i g each he ,
12. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 60 hich i ki d f ied ge he i h ha I j aid. B ecificall h gh me hi a d hi . S , I' e ecei ed a l f f m he - i k a l f e le ge me he e I am da , b h i ac al, a gible, c c e e a , b al i em i al a . A d me i g he m elf ha gi e me he dge ma age ha im e d me a d elf-d b m e, a d he ld eed m e e le i g e le. S , I ca l a ha he e a egie ked f me ba ed m li ed e e ie ce. A d a he ha gi i g l i , I h e ha ha I' e ha ed da ha hel ed eflec e e f bel gi g i he i d , h ca be ki de i e elf, a d emembe i g ha i ' l i e ice c i ic ha ' e faci g b al i e ali a i f e e al bia e ha ' ca i g he e hi g . A d if a e i a i i b i g he , hi i ig a da . Y d ' k h i l ki g a d h e ca dle eed ligh . S , ha k , e e e. (APPLAUSE) MAGS HANLEY: Tha k m ch, Michelle. A d I'm e e hi i me hi g e' e all hea i g a d e a i g i h. Wha I had ha e a li le la gh a a alki g ab b i gi g l ch ch l a d bei g diffe e . N , ee, I'm hi e, I'm I i h, did ' ha e me. B he kid h e e he I alia a d G eek , ha ha e ed i he '80 . A d i c i e ha e e e ime e b i g a e g f mig a i hi c . A d I a i be a a ce ai i f ime he e i ' ac all j a di e e g f e le h j b i g me hi g diffe e i . S , h ef ll a child e a e c mi g h gh, he ' ha e ha .
13. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 61 MICHELLE OU: Ye . The e' m ch m eme . I k a l f e le l e d m li g . B he I b gh hem ch l, h, m g h, i i k he h le m. Pe le a , "Wha ' ha mell?" a d k i ' d m li g ! MAGS HANLEY: The l hi g h ld ' be b i gi g i i hi. MICHELLE OU: Yeah, he e' a ge e al c e ha ! MAGS HANLEY: Q e i f m he m? >> J a a fell i e , I'm j e d f f e e i g. MICHELLE OU: Tha k . MAGS HANLEY: I ill ell ha he e a e e , e fe e e i de ig ! S , i ' al. S , alm e e e h c me he e ill be a i e . I'm he al e. (LAUGHTER) MICHELLE OU: B I l e h ha i g ma i e i he field, i eall deb k hi m h f i e d ' l e e le. The l e e le, i ' j i i g me ime ! >> J a c mme , ac all , j ha k f e e a i . I make me feel ha ha me e el e ha had ha ki d f me hi , beca e ha ' ha I e e ie ced a d i a f d. I had ' h gh ab he im a ce f a me , b i hi field, he e
14. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 62 a e ma e le illi g h a e like, "He , le ' g al g f hi ide." I ' a bea if l hi g e e ie ce. S , i a ice hea . Tha k . MICHELLE OU: Tha k . >> I hi k i ' alm like, i he e a ki d f i a e (i di i c ) e feel like e h ld. A d I hi k a f g i g i eali i g ha e' e all i e a d he ecial hi g ha e b i g. (I di i c ) ..f m age, i ' i e a l g ime ge ! I ' i e e i g. MICHELLE OU: I hi k i i e f h e i a e h ma de i e , beca e e' e cial a imal , igh ? We a feel e' e a f a g . A d g i g , i ' , like, "Ma be feel a f a g I j eed be he ame a he ame a , a d he e'll be f ie d !" Whe , ac all , g i g , eali e ha , , he e e le d ' like beca e ' e he ame a hem, he like f h a e a a ackage, ha e e ha ma be. The a ha a e he ame a ell a he a ha a e diffe e . A d all he bi i be ee . MAGS HANLEY: The e' e e i had, hich i ha e e e eeded be me e el e a a de ig e i k lace? A d ha e eall e a ed i h me beca e I' e ked i h ma ech ical eam , bei g e f he female i he m, he e i ' like, "OK, d I ha e cha ge m le be... (I di i c )" Tha a a e i ha e a ed i h me. A d i a a ic la l cce f l. S , I hi k ha c me back d i , hich i , "H d e make el e feel a d de a d ha e a e ha e b i g i me hi g ha i i e a d i babl eeded i hi he e g ." A m e
15. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 63 c mme , e i ? >> I j a a , a a A ia , I hi k eall ca gh he im ac f me f he h gh . (I di i c ) A ia a ell, a d j eei g me e like i he c mm i , ha ' g ea . MICHELLE OU: Tha k . Tha make m hea f ll. B I al k ha I am he e a di g be ee a d l ch, am I igh ?! (LAUGHTER) MAGS HANLEY: (I di i c ) e lace he e e ca be ge he a d each he . Tha ' h i ' de f l ha e all, ee all i e , a ed a a e i Z m. Tha ' he ea ha e did hi , he ha hi g eeded. A d each . A d, e , l ch i e ! (APPLAUSE) MAGS HANLEY: W k h a e i he c fe e ce m, if c ld b i g all f hi g ide he e e ha e l ch, ha ld be g ea . (E d f a c i )