of a large number of people’s opinions will be more accurate than an individual’s opinion - Popularised by James Surowiecki’s 2005 book but first credited to Francis Galton. 1907 Crowdsourcing “the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open call” - Jeff Howe. 2006