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Moving from awareness to action: Designing inclusive and accessible experiences

2618eb8fa459e5cef8f7a8d8f6a21c59?s=47 UX Y'all
September 29, 2021

Moving from awareness to action: Designing inclusive and accessible experiences

UX Y'all Keynote Session with Regine Gilbert


UX Y'all

September 29, 2021

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  1. Moving from Awareness to Action: Inclusive and Accessible Design Regine

    Gilbert Designer, Educator, Author
  2. 2 Inclusive Design and Inclusion “Accessible design focuses on the

    outcome or end result of a design project. ... Inclusive design is closely related to accessibility, but rather than an outcome, it's a methodology for how to approach design. It's a process for creating a design that can be used by a diverse group of people.” Cameron Chapman
  3. “An exclusion habit is the belief that whoever starts the

    game also sets the rules of the game. We think we don’t have power to change a game, so we abdicate our accountability. We keep repeating the same behaviors, over and over.” Kat Holmes, Author of Mismatch Design
  4. websit e Let’s begin with some terms we should all

    get familiar with
  5. 5 Identity, Culture, and Technology: Identity management - the way

    individuals make sense of their multiple images concerning the sense of self in in different social contexts
  6. 6 Self Reflexivity - A process of learning to understand

    oneself and one’s position in society Learning about others - it is important to remember that the study of culture is actually the study of other people.
  7. Ableism Ableism is discrimination and social prejudice against people with

    disabilities or who are perceived to have disabilities. Ableism characterizes persons as defined by their disabilities and as inferior to the non-disabled. Ableism is systematic, the institutional devaluing of bodies and minds deemed deviant, abnormal, defective, subhuman, less than… Ableism is violence. Do you include people with disabilities in your design process? Are your design solutions intended to be used by your future-self? Does your product promote an inclusive language? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  8. Assumptions Our inferences and ideas are often based on assumptions

    that we haven’t thought about critically. A critical thinker is attentive to assumptions because they are sometimes incorrect or misguided. What are your assumptions about what the people and the context that you are researching? Have you double-checked the truth of your assumptions? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  9. Bias Bias is disproportionate weight in favor of or against

    one thing, person , or group compared with another, usually in a way to be considered unfair. Self-Correction against implicit or unconscious bias takes a lot of conscious work. Have you acknowledge your biases and tried to counter them by trying to understand the perspective of others? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  10. Justice (social) Social justice is concerned with the just relationship

    between individuals and their society, often considering how privileges, opportunities, and wealth ought to be distributed among individuals. How can you use your design concept to advance a social justice agenda? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  11. Marginalization Marginalization is the process where something or someone is

    pushed to the edge of a group and is treated as insignificant or peripheral. How does your design disrupt the marginalization of people? If you work with marginalized groups, how will you ensure that the work is developed from their perspective and not your own? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  12. Self Awareness Self Awareness is having a clear perception of

    your personality, including strengths, weaknesses, thoughts, beliefs, motivation, and emotions. Self Awareness allows you to understand how other people perceive you, your attitude and your responses to them in the moment. How can you become self-aware enough to realize how self-aware you are not? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  13. Transformative Research Transformative research is a synonym for emancipatory research.

    It is a research framework that centers the experiences of marginalized communities, includes analysis of power differentials that have led to marginalization, links research findings to actions intended to mitigate disparities and has an agenda for change. How is your work transformative? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  14. Unlearning Oppression Some everyday practices seem normal and go unquestioned

    but discriminate against minorities. Many well-intended people are unaware that their actions are oppressive. Oppression affects both the oppressed and the oppressors. To unlearn oppression, we must acknowledge our everyday oppressive practices and engage in critical self-reflection with the aim of becoming actively anti-oppressive. What will you do to unlearn oppressive behaviors? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  15. You You play an active role in change and transformation.

    You have the agency to question what is happening around you and to take action as a response. Design may be one form of response. What are the attitudes needed to be a manager, change agent, facilitator or researcher? The Designers Critical Alphabet Lesley-Ann Noel, PhD
  16. The Designers Critical Alphabet created by Lesley-Ann Noel, PhD is

    available on Etsy
  17. By design “Everything around us has been designed -- even

    systems of inequality.” Antionette Carroll
  18. Don’t Make Assumptions about your Audience

  19. • Ability • Age • Gender • Ethnicity • Socioeconomic

    status Things to consider when creating experiences
  20. Over 1.3 billion people! People with disabilities worldwide constitute an

    emerging market similar in size to the population of China (2019).
  21. None
  22. 47% of Accessibility Errors happen in Design Deque

  23. WEBAIM MILLION In February 2020, WebAIM conducted an accessibility evaluation

    of the home pages for the top 1,000,000 web sites
  24. • There was an average of 59.6 errors per home

    page. • Users with disabilities would expect to encounter software detectable errors on 1 in every 13 elements with which they engage. • 97.8% of home pages had software detectable WCAG 2.0 Level AA non-compliance
  25. 001 ACCESS MULTIPURPOSE Most Common Errors 85% Low Contrast Lorem

    ipsum dolor sit amet, consectetur sed libero in amet, consectetur sed 68% Missing Alternative Text 58% Empty Links 52.8% Missing input labels 33.1% Missing Document Language 25% Empty Buttons
  26. 7 principles 1. Equitable Use 2. Flexibility in Use 3.

    Simple and Intuitive use 4. Perceptible Information 5. Tolerance for Error 6. Low Physical Effort 7. Size and Space for Approach and User Universal Design
  27. 1. Equitable Use Color Contrast High Contrast helps users with

    low vision or when outside in the sun Use Color Contrast Checker! Universal Design
  28. 2. Flexibility in Use Resizing Text Users should be able

    to read text and make it larger or smaller as needed Universal Design
  29. 3. Simple and Intuitive Use WTF What’s the focus Don’t

    let users get lost - keep it simple Universal Design
  30. 4. Perceptible Information Information Architecture Organize information so it makes

    sense Universal Design
  31. 5. Tolerance for Error Allow for Undo/Redo Let users correct

    errors that occur due many times to unclear design Universal Design
  32. 6. Low Physical Effort Forms! Make forms that don’t require

    more information is needed for their goal of using the product Universal Design
  33. 7. Size and Space for Approach and Use Think of

    all users Users may not have use of both hands or may use alternative to keyboards Universal Design
  34. Equitable Use Color Contrast Easy to Read Hard to read

    Hard to read Hard to read
  35. Text over images can be hard to read

  36. Add background to text

  37. What can designers do?

  38. Information + Experience = Knowledge

  39. Inclusive Designers Toolkit

  40. Empathy Vs Compassion

  41. “If you start small and build on what you have,

    you can continue to multiply that into something greater, while picking up all the valuable lesson along the way. You learn all of the secrets to the game on your way up.” Nipsey Hussle
  42. Last Question: What will you do to make a more

    equitable future?
  43. 43 Thank you Rg1508@nyu.edu Twitter @reg_inee