The Trust currently has 14 mechanised bridges on the Gloucester & Sharpness canal that are operated by staff for the use of boaters. Manning of these bridges is not only costly but has a number of negative impacts on customer service. This project has looked at new technologies that will improve both customer experience alongside reducing costs to the Trust.
A solution has been developed that will transform the navigation experience through an innovative design which offers a primary method of ‘Self Service’ remote operation to boaters.