Leadership in Community Engagament

Transcript

1. Leadership for Engagement Dr. Deborah Benson www.wcc16.com #WCCSCOTLAND
2. www.wcc16.com #WCCSCOTLAND Deborah Benson • Leadership trainer and consultant, & NXD • Formerly an M.D. in the residential development industry • Marketing Director in residential development • Director in advertising and marketing
3. www.wcc16.com #WCCSCOTLAND Deborah Benson • Leadership trainer and consultant, & NXD • M.D. in the residential development industry • Marketing Director in residential development • Director in advertising and marketing Leadership Communications Building
4. www.wcc16.com #WCCSCOTLAND Deborah Benson Leadership Communities Engagement Communications Building
5. www.wcc16.com #WCCSCOTLAND Deborah Benson Leadership Communities Engagement Communications Building
6. www.wcc16.com #WCCSCOTLAND Deborah Benson Leadership Engagement Collaboration Communities
7. www.wcc16.com #WCCSCOTLAND ‘Beyond Authority’ Leadership
8. www.wcc16.com #WCCSCOTLAND ‘Beyond Authority’ for engagement & collaboration Leadership
9. www.wcc16.com #WCCSCOTLAND Traditional leadership www.leadersforleadership.co.uk LEADERS FOLLOWE RS Appointed Leader Subordinates Managers
10. www.wcc16.com #WCCSCOTLAND Leadership in nature Top Team & Current Leader Potential leaders Followers
11. www.wcc16.com #WCCSCOTLAND Leadership in nature
 dyadic relationships Top Team & Current Leader Potential leaders Followers
12. www.wcc16.com #WCCSCOTLAND Leadership in nature
 dyadic relationships Top Team & Current Leader Potential leaders Followers • Trust • Authenticity • Integrity
13. www.wcc16.com #WCCSCOTLAND Leadership 
 willing followers Top Team & Current Leader Potential leaders Followers • Dyadic relationships • Shared vision, mission & purpose
14. www.wcc16.com #WCCSCOTLAND Traditional leadership www.leadersforleadership.co.uk LEADERS FOLLOWE RS Appointed Leader Subordinates Managers
15. www.wcc16.com #WCCSCOTLAND Networks not hierarchies www.leadersforleadership.co.uk Relationships not instructions
16. www.wcc16.com #WCCSCOTLAND Natural dynamics of leadership ‘Business is a social institution, not just a financial or production vehicle.’ Mary Parker Follet (1868 – 1933) ‘...widespread among social animals… a propensity for altruism and harmonious co-operation in social groups is favoured by natural selection’. Ernst Mayr, evolutionary biologist (in Mintzberg et al. 2002)
17. www.wcc16.com #WCCSCOTLAND 
 Collaborative leadership
 
 www.leadersforleadership.co.uk ‘…is the capacity to engage people and groups outside one’s formal co and inspire them to work toward common goals, despite differences in convictions, cultural values and operating norms.’ Ibarra & Hansen (2013)
18. www.wcc16.com #WCCSCOTLAND 
 Collaborative leadership
 
 www.leadersforleadership.co.uk ‘…is the capacity to engage people and groups outside one’s formal co and inspire them to work toward common goals, despite differences in convictions, cultural values and operating norms.’ Ibarra & Hansen (2013) Leading ‘Beyond Authority’

19. www.wcc16.com #WCCSCOTLAND Engaging our stakeholders
20. www.wcc16.com #WCCSCOTLAND Engaging our stakeholders Schools Government bodies Boaters Tourists Environmental groups Businesses Local communities Walkers cyclists
21. www.wcc16.com #WCCSCOTLAND Engaging our stakeholders
22. www.wcc16.com #WCCSCOTLAND Building relationships
 empowering our stakeholders
23. www.wcc16.com #WCCSCOTLAND Building relationships
 linking networks
24. www.wcc16.com #WCCSCOTLAND Engaging stakeholders & building relationships
 bringing communities together

25. www.wcc16.com #WCCSCOTLAND Symbiotic collaboration www.leadersforleadership.co.uk • Altruism and harmonious co-operation aid survival • Close and often long-term interaction Can deliver significant mutual benefits and create whole new outcomes, new partnerships, even new entities. Vital when: Budgets are reducing Resources are limited Demands are increasing
26. www.wcc16.com #WCCSCOTLAND 
 Leading for collaboration
 are you ‘collaboration ready’?
 • Do the people in your team collaborate internally? • Do they have joint responsibilities - can they share decision making? • Are there clearly defined collective goals? • How do you deal with power/dominance issues - can you work without falling back on hierarchy? • Is conflict seen as a positive energy to be embraced and resolved as a route to better outcomes? • Do you departments interact in an open, productive manner?
27. www.wcc16.com #WCCSCOTLAND Collaborative leadership
 Transactional approach www.leadersforleadership.co.uk • Culture of explicit & implicit contractual relationships • Effort is exchanged for rewards, contingent on performance • Commitments are short term, individual group’s interests dominate • Decisions made behind closed doors rather than open communication • Innovation & risk taking are typically discouraged • The wider community is solely a competitive marketplace • Co-operation depends on the potential to satisfy own group’s interests • Leaders are negotiators and resource allocators “Every man for himself” Adapted from Bass & Avolio (1990)
28. www.wcc16.com #WCCSCOTLAND Collaborative leadership
 Transformational approach
 • Community culture generates a sense of purpose and a feeling of ‘family’ • Commitments are long term & groups trust each other to do what is right • Mutuality of interest, sense of shared fates and interdependence • Leaders serve as mentors, role models, coaches • Individual initiative is encouraged • Individuals/organisations can still pursue their own goals and rewards … but through self-interest aligned with a central purpose An emphasis on community-centered purpose, vision and mission
29. www.wcc16.com #WCCSCOTLAND Transactional leadership Contingent Reward or penalties Expected Outcomes TRANSACTIONAL LEADERSHIP Adapted from Bass & Avolio (1990)
30. www.wcc16.com #WCCSCOTLAND The power of transformational leadership Contingent Reward or penalties Expected Outcomes TRANSACTIONAL LEADERSHIP Personal influence Intellectual stimulation Consideration for individual groups Inspirational motivation Adapted from Bass & Avolio (1990)
31. www.wcc16.com #WCCSCOTLAND Achieving exceptional outcomes Contingent Reward or penalties Expected Outcomes TRANSACTIONAL LEADERSHIP Personal influence Intellectual stimulation Consideration for individual groups Inspirational motivation Exceptional outcomes Adapted from Bass & Avolio (1990)
32. www.wcc16.com #WCCSCOTLAND Achieving exceptional outcomes
 Charrettes • A ‘charrette’ is a way of working that brings people together to discuss a place, consider how it could work and to design what it could look like. • Charrettes are an intensive way of working, usually taking place over several days. • During this time, a design studio is set up on site and everyone with an interest in that place (members of the public, local authority officers, agencies, business owners etc) come together to develop their ideas.
33. www.wcc16.com #WCCSCOTLAND Scottish Canals charettes 
 bringing people to the discussion 
 creating new communities • Bowling (spring 2014) c.200 • Inverness, Muirtown/ South Kessock (spring 2014) c.150 • Port Dundas (Spring 2014) c.120 • Applecross, Firhill, Hamiltonhill (Spring 2015) c.200 • Crinan Corridor (Spring 2016) c.150
34. www.wcc16.com #WCCSCOTLAND Charrette Locations to date • Bowling Basin • Muirtown/ South Kessock • Port Dundas • Applecross, Firhill, Hamiltonhill • Crinan
35. www.wcc16.com #WCCSCOTLAND Bowling Basin – Spring 2014 • Charrette held Spring 2014 with West Dunbartonshire Council • Purpose – to create a shared vision for the area and masterplan • Partners – included Scottish Government, West Dunbartonshire Council, Scottish Canals, Scottish Waterways Trust, Sustrans, Historic Environment Scotland, Local Community, Local Business, Local primary schools, etc. • Charrette contributions – c£40k • Scottish Government Award for Quality in Planning 2014 • Masterplan has secured Planning Permission in Principle • Unlocked £2.1m investment to date following Charrette
36. www.wcc16.com #WCCSCOTLAND Bowling Basin – Spring 2014 • General text Arial 24
37. www.wcc16.com #WCCSCOTLAND Bowling Basin – Spring 2014
38. www.wcc16.com #WCCSCOTLAND Bowling Basin – Spring 2014 • General text Arial 24
39. www.wcc16.com #WCCSCOTLAND Leadership beyond authority 
 for engagement & collaboration • Transformational leadership, willing followers • Pass the baton, share and distribute leadership • Operate with integrity and authenticity • Build strong dyadic relationships, based on trust • Create networks not hierarchies • Bring different groups together and ensure their voices are heard • Create a shared vision, agreed mission & purpose • Achieve exceptional outcomes
40. www.wcc16.com #WCCSCOTLAND Deborah Benson
 deborah@leadersforleadership.co.uk Thank you…….