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Troubleshooting WooCommerce Subscriptions Renewal_Siew Kam Onn / 蕭錦安

Troubleshooting WooCommerce Subscriptions Renewal_Siew Kam Onn / 蕭錦安

Overview of WooCommerce Subscriptions Renewal

places where renewal can trip
places to look for clues
Case studies of some renewal failures

WordCamp Taipei

December 28, 2019
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Transcript

  1. Troubleshooting
    WooCommerce
    Subscriptions
    Renewal

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  2. ● Stages in Renewal
    ● Understanding the Notes
    ● Case studies
    Agenda

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  3. Stages in Renewal
    https://docs.woocommerce.com/document/subscriptions/renewal-process/

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  4. Subscription
    notes

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  5. Subscription
    Related Orders,
    Notes

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  6. Order Notes,
    Related
    Orders

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  7. Subscription Related Orders

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  8. Case 1
    ● List
    ● Goes
    ● Here

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  9. Case 2 – related orders

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  10. Case 3 Related Order

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  11. Case 3
    Subscription
    Notes

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  12. Case 3 Order Notes

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  13. Case 4 Related Orders

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  14. Case 4 Order Notes

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  15. Case 4 Subscription Notes

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  16. Case 4 Scheduled Actions

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  17. Case 4 Retry Rules

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  18. Case 4 Plugins

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  19. Case 4 Plugin Editor

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  20. Siew Kam Onn
    Happiness Engineer
    [email protected]
    Thank You

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  21. Automatic Retries

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  22. Early Renewal

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  23. WP Cron
    https://docs.woocommer
    ce.com/document/subscr
    iptions/develop/complete
    -guide-to-scheduled-
    events-with-
    subscriptions/

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  24. Related Orders

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  25. Subscription vs Order
    https://docs.woocommerc
    e.com/document/subscript
    ions/orders/#section-1

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  26. Subscription screenshot including
    order items, item meta

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  27. Failed Payment Retry
    https://docs.woocommerc
    e.com/document/subscript
    ions/failed-payment-retry/

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  28. Useful plugins
    https://fieldguide.automa
    ttic.com/woocommerce-
    extensions-
    guide/woocommerce-
    subscriptions/helpful-
    plugins-mini-plugins-and-
    gists-for-woocommerce-
    subscriptions/

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  29. Troubleshoot Cron issue
    https://fieldguide.automa
    ttic.com/woocommerce-
    extensions-
    guide/woocommerce-
    subscriptions/diagnose-
    cron-issues-
    subscriptions/

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  30. Process a renewal
    manually
    https://docs.woocommer
    ce.com/document/subscr
    iptions/add-or-modify-a-
    subscription/#section-15

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  31. Scheduled action errors
    more generally, along with
    how to diagnose where in
    the process things have
    failed and how to repair
    subscriptions
    https://docs.woocommer
    ce.com/document/subscr
    iptions/scheduled-action-
    errors/

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  32. How to uncancel a
    subscription
    https://til.prospress.com/
    un-cancel-subscription/

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