Troubleshooting WooCommerce Subscriptions Renewal_Siew Kam Onn / 蕭錦安

Overview of WooCommerce Subscriptions Renewal

places where renewal can trip
places to look for clues
Case studies of some renewal failures

Transcript

1. Troubleshooting WooCommerce Subscriptions Renewal
2. • Stages in Renewal • Understanding the Notes • Case studies Agenda
3. Stages in Renewal https://docs.woocommerce.com/document/subscriptions/renewal-process/
4. Subscription notes
5. Subscription Related Orders, Notes
6. Order Notes, Related Orders
7. Subscription Related Orders
8. Order notes
9. Case 1
10. Case 1
11. Case 1
12. Case 1 • List • Goes • Here
13. Case 2
14. Case 2 – related orders
15. Case 2
16. Case 2
17. Case 3
18. Case 3 Related Order
19. Case 3 Subscription Notes
20. Case 3 Order Notes
21. Case 4
22. Case 4 Related Orders
23. Case 4 Order Notes
24. Case 4 Subscription Notes
25. Case 4 Scheduled Actions
26. Case 4 Retry Rules
27. Case 4 Plugins
28. Case 4 Plugin Editor
29. Siew Kam Onn Happiness Engineer kam.onn.siew@automattic.com Thank You
30. Automatic Retries
31. Early Renewal
32. WP Cron https://docs.woocommer ce.com/document/subscr iptions/develop/complete -guide-to-scheduled- events-with- subscriptions/
33. Related Orders
34. Subscription vs Order https://docs.woocommerc e.com/document/subscript ions/orders/#section-1
35. Subscription screenshot including order items, item meta
36. Failed Payment Retry https://docs.woocommerc e.com/document/subscript ions/failed-payment-retry/
37. Useful plugins https://fieldguide.automa ttic.com/woocommerce- extensions- guide/woocommerce- subscriptions/helpful- plugins-mini-plugins-and- gists-for-woocommerce- subscriptions/
38. Troubleshoot Cron issue https://fieldguide.automa ttic.com/woocommerce- extensions- guide/woocommerce- subscriptions/diagnose- cron-issues- subscriptions/
39. Process a renewal manually https://docs.woocommer ce.com/document/subscr iptions/add-or-modify-a- subscription/#section-15
40. Scheduled action errors more generally, along with how to diagnose where in the process things have failed and how to repair subscriptions https://docs.woocommer ce.com/document/subscr iptions/scheduled-action- errors/
41. How to uncancel a subscription https://til.prospress.com/ un-cancel-subscription/