Best Practices ! Say who you are and what team you are on ! Threaded Conversations ! Set Away Settings ! Star your favorite Channels ! @ mention people ! Manage Notifications - Preferences
Neat Features ! Simple Slack Bot - Wifi, Apples -> How do you like them apples? ! Integrations - Pipeline Gitlab ! I would like to add the Jira Integration and Dynatrace Integrations soon ! Alexa connect in for PagerDuty and New Relic
Matty Stratton - PagerDuty, Arrested DevOps Podcast https://noti.st/mattstratton/rZ8NCv Matty Stratton - Incidents and Accidents • Have clearly defined roles • Rules change when you go from Normal to Emergency • Post incident criteria widely —> Do not litigate during the call
Slack Integrations • Benefits • Quick Setup (minimal configuration) • Often managed by company that owns integration • Drawbacks • Often simplistic workflow
SLAPI Bot (Slack API) • Why? • Take advantage of Slack API (Hubot is least common denom.) • Language agnostic plugins • Docker as packaging system • https://github.com/ImperialLabs/slapi