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Agile White House: How the TechFAR & Digital Se...

Aaron Pava
August 04, 2015

Agile White House: How the TechFAR & Digital Services Playbook are Transforming Government

Presentation at the Agile2015 conference on 2015-08-04

Aaron Pava

August 04, 2015
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  1. 1. $80 Billion / Year THE STATUS QUO IS NO

    LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  2. 1. $80 Billion / Year 2. Failed Projects THE STATUS

    QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  3. 1. $80 Billion / Year 2. Failed Projects 3. Low

    Quality and Cost Overruns THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  4. 1. $80 Billion / Year 2. Failed Projects 3. Low

    Quality and Cost Overruns 4. Doesn’t Take in Account End-Users THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  5. 1. $80 Billion / Year 2. Failed Projects 3. Low

    Quality and Cost Overruns 4. Doesn’t Take in Account End-Users 5. Outdated Procurement Practices THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  6. 1. How We Build Software has Changed A FUNDAMENTAL SHIFT

    IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  7. 1. How We Build Software has Changed 2. Third Wave

    of the Internet is Now A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  8. 1. How We Build Software has Changed 2. Third Wave

    of the Internet is Now 3. Open Source has Matured A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  9. 1. How We Build Software has Changed 2. Third Wave

    of the Internet is Now 3. Open Source has Matured 4. The Rise of Digital Services A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  10. 1. How We Build Software has Changed 2. Third Wave

    of the Internet is Now 3. Open Source has Matured 4. The Rise of Digital Services 5. Pipeline of Civic-Minded Idealists A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  11. 1. The Brightest Solving Complex Issues GOVERNMENT TRANSFORMATION AGILE WHITE

    HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  12. 1. The Brightest Solving Complex Issues 2. Human-Centered Design GOVERNMENT

    TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  13. 1. The Brightest Solving Complex Issues 2. Human-Centered Design 3.

    Solving Faster & Delivering Quicker GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  14. 1. The Brightest Solving Complex Issues 2. Human-Centered Design 3.

    Solving Faster & Delivering Quicker 4. Using Less Resources to Develop IT GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  15. 1. The Brightest Solving Complex Issues 2. Human-Centered Design 3.

    Solving Faster & Delivering Quicker 4. Using Less Resources to Develop IT 5. Ecosystem of Gov Tech & Civic Tech GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  16. 1. Money & Interests Protect Status Quo THE BIG &

    NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  17. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  18. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative 3. Security and Privacy Issues THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  19. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  20. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training 5. Procurement Isn’t Flexible THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  21. 1. Money & Interests Protect Status Quo OVERCOMING OBSTACLES AGILE

    WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  22. ➔ Healthcare.gov Changed the Conversation OVERCOMING OBSTACLES > MONEY &

    INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  23. ➔ Healthcare.gov Changed the Conversation ➔ The United States Digital

    Services OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  24. ➔ Healthcare.gov Changed the Conversation ➔ The United States Digital

    Services ➔ General Services Administration’s 18F OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  25. ➔ Healthcare.gov Changed the Conversation ➔ The United States Digital

    Services ➔ General Services Administration’s 18F ➔ Beginning to Change the Rules of the Game OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  26. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  27. ➔ Presidential Innovation Fellows OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE

    INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  28. ➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment OVERCOMING

    OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  29. ➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment ➔

    OMB Procurement Challenges OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  30. ➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment ➔

    OMB Procurement Challenges ➔ Government on GitHub OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  31. ➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment ➔

    OMB Procurement Challenges ➔ Government on GitHub ➔ GovConnect OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  32. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative 3. Security and Privacy Issues OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  33. ➔ Easier to Stand Up FedRAMP (Cloud) OVERCOMING OBSTACLES >

    SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  34. ➔ Easier to Stand Up FedRAMP (Cloud) ➔ Companies Meeting

    Approval Process OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  35. ➔ Easier to Stand Up FedRAMP (Cloud) ➔ Companies Meeting

    Approval Process ➔ NIST has a draft Privacy Risk Management for Federal Information Systems OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  36. ➔ Easier to Stand Up FedRAMP (Cloud) ➔ Companies Meeting

    Approval Process ➔ NIST has a draft Privacy Risk Management for Federal Information Systems ➔ Federal Compatible Terms of Service (TOS) Agreements for SAAS Applications OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  37. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  38. ➔ OMB Challenge for Agile Training OVERCOMING OBSTACLES > PROBLEMS

    OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  39. ➔ OMB Challenge for Agile Training ➔ GSA’s Federal Marketplace

    of Agile Vendors OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  40. ➔ OMB Challenge for Agile Training ➔ GSA’s Federal Marketplace

    of Agile Vendors ➔ Digital Services Playbook OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  41. ➔ OMB Challenge for Agile Training ➔ GSA’s Federal Marketplace

    of Agile Vendors ➔ Digital Services Playbook ➔ TechFAR OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  42. 1. Money & Interests Protect Status Quo 2. Government Can’t

    Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training 5. Procurement Isn’t Flexible OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  43. ➔ USCIS's Flexible Agile Development Services (FADS) OVERCOMING OBSTACLES >

    PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  44. ➔ USCIS's Flexible Agile Development Services (FADS) ➔ Agile Delivery

    Services Blanket Purchase Agreement (BPA) OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  45. ➔ USCIS's Flexible Agile Development Services (FADS) ➔ Agile Delivery

    Services Blanket Purchase Agreement (BPA) ➔ Rapid Technology Prototyping Contracts OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  46. ➔ USCIS's Flexible Agile Development Services (FADS) ➔ Agile Delivery

    Services Blanket Purchase Agreement (BPA) ➔ Rapid Technology Prototyping Contracts ➔ Digital Services Playbook & TechFAR OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  47. 1. Understand what people need DIGITAL SERVICES PLAYBOOK AGILE WHITE

    HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  48. 1. Understand what people need 2. Address the whole experience,

    from start to finish DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  49. 1. Understand what people need 2. Address the whole experience,

    from start to finish 3. Make it simple and intuitive DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  50. 1. Understand what people need 2. Address the whole experience,

    from start to finish 3. Make it simple and intuitive 4. Build the service using agile and iterative practices DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  51. 4. BUILD THE SERVICE USING AGILE AND ITERATIVE PRACtiCES AGILE

    WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Ship a functioning MVP ❏ Run usability tests frequently ❏ Close communication; daily stand-ups ❏ Keep delivery teams small and focused ❏ Release features and improvements multiple times each month ❏ Create a prioritized feature backlog
  52. 5. Structure budgets and contracts to support delivery DIGITAL SERVICES

    PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  53. 5. STRUCTURE BUDGETS AND CONTRACTS TO SUPPORT DELIVERY AGILE WHITE

    HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Budget research, discovery, & prototyping ❏ Contract requests frequent deliverables ❏ Contract allows delivery team flexibility to adjust feature prioritization as project evolves ❏ Open source solutions are evaluated
  54. 5. Structure budgets and contracts to support delivery 6. Assign

    one leader and hold that person accountable DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  55. 5. Structure budgets and contracts to support delivery 6. Assign

    one leader and hold that person accountable 7. Bring in experienced teams DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  56. 5. Structure budgets and contracts to support delivery 6. Assign

    one leader and hold that person accountable 7. Bring in experienced teams 8. Choose a modern technology stack DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  57. 9. Deploy in a flexible hosting environment DIGITAL SERVICES PLAYBOOK

    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  58. 9. Deploy in a flexible hosting environment 10. Automate testing

    and deployments DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  59. 10. AUTOMATE TESTING AND DEPLOYMENTS AGILE WHITE HOUSE: HOW THE

    TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Create automated tests ❏ Create unit and integration tests ❏ Run tests automatically as part of the build ❏ Perform deployments automatically with deployment scripts, continuous delivery ❏ Conduct load and performance tests
  60. 9. Deploy in a flexible hosting environment 10. Automate testing

    and deployments 11. Manage security and privacy through reusable processes DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  61. 9. Deploy in a flexible hosting environment 10. Automate testing

    and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  62. 9. Deploy in a flexible hosting environment 10. Automate testing

    and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions 13. Default to open DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  63. “Too often, the lack of guidance encouraging agency use of

    innovative contracting practices results in narrow and overly rigid interpretations of federal acquisition rules that complicate the government's ability to adopt smarter ways of acquiring high-quality digital services.” Beth Cobert, Steve VanRoekel, and Todd Park DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  64. 1. General Considerations TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR

    & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  65. 1. General Considerations 2. Requirements Development & Acquisition Planning TECHFAR

    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  66. 1. General Considerations 2. Requirements Development & Acquisition Planning 3.

    Contract Vehicles and Existing IT Contracts TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  67. 1. General Considerations 2. Requirements Development & Acquisition Planning 3.

    Contract Vehicles and Existing IT Contracts 4. Pricing Considerations TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  68. 1. General Considerations 2. Requirements Development & Acquisition Planning 3.

    Contract Vehicles and Existing IT Contracts 4. Pricing Considerations 5. Use of Competition TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  69. 1. General Considerations 2. Requirements Development & Acquisition Planning 3.

    Contract Vehicles and Existing IT Contracts 4. Pricing Considerations 5. Use of Competition 6. Contract Administration TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  70. 1. 18F & US Digital Services are Growing THE TRANSFORMATION

    IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  71. 1. 18F & US Digital Services are Growing 2. Agile

    Engagements at Dozens of Agencies THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  72. 1. 18F & US Digital Services are Growing 2. Agile

    Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  73. 1. 18F & US Digital Services are Growing 2. Agile

    Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  74. 1. 18F & US Digital Services are Growing 2. Agile

    Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software 5. Momentum of Successful Engagements THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  75. 1. 18F & US Digital Services are Growing 2. Agile

    Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software 5. Momentum of Successful Engagements 6. Wave of Media Attention THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  76. Open Discussion AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL

    SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
  77. Thank you. AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL

    SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS