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Agile White House: How the TechFAR & Digital Services Playbook are Transforming Government

Aaron Pava
August 04, 2015

Agile White House: How the TechFAR & Digital Services Playbook are Transforming Government

Presentation at the Agile2015 conference on 2015-08-04

Aaron Pava

August 04, 2015
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  1. AGILE WHITE HOUSE
    HOW THE TECHFAR &
    DIGITAL SERVICES PLAYBOOK
    ARE TRANSFORMING GOVERNMENT

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  2. Introduction

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  3. The Status Quo is No
    Longer an Option

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  4. 1. $80 Billion / Year
    THE STATUS QUO IS NO LONGER AN OPTION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  5. 1. $80 Billion / Year
    2. Failed Projects
    THE STATUS QUO IS NO LONGER AN OPTION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  6. 1. $80 Billion / Year
    2. Failed Projects
    3. Low Quality and Cost Overruns
    THE STATUS QUO IS NO LONGER AN OPTION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  7. 1. $80 Billion / Year
    2. Failed Projects
    3. Low Quality and Cost Overruns
    4. Doesn’t Take in Account End-Users
    THE STATUS QUO IS NO LONGER AN OPTION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  8. 1. $80 Billion / Year
    2. Failed Projects
    3. Low Quality and Cost Overruns
    4. Doesn’t Take in Account End-Users
    5. Outdated Procurement Practices
    THE STATUS QUO IS NO LONGER AN OPTION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  9. Fundamental Shift
    is Taking Place

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  10. 1. How We Build Software has Changed
    A FUNDAMENTAL SHIFT IS TAKING PLACE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  11. 1. How We Build Software has Changed
    2. Third Wave of the Internet is Now
    A FUNDAMENTAL SHIFT IS TAKING PLACE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  12. 1. How We Build Software has Changed
    2. Third Wave of the Internet is Now
    3. Open Source has Matured
    A FUNDAMENTAL SHIFT IS TAKING PLACE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  13. 1. How We Build Software has Changed
    2. Third Wave of the Internet is Now
    3. Open Source has Matured
    4. The Rise of Digital Services
    A FUNDAMENTAL SHIFT IS TAKING PLACE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  14. 1. How We Build Software has Changed
    2. Third Wave of the Internet is Now
    3. Open Source has Matured
    4. The Rise of Digital Services
    5. Pipeline of Civic-Minded Idealists
    A FUNDAMENTAL SHIFT IS TAKING PLACE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  15. Government
    Transformation

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  16. 1. The Brightest Solving Complex Issues
    GOVERNMENT TRANSFORMATION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  17. 1. The Brightest Solving Complex Issues
    2. Human-Centered Design
    GOVERNMENT TRANSFORMATION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  18. 1. The Brightest Solving Complex Issues
    2. Human-Centered Design
    3. Solving Faster & Delivering Quicker
    GOVERNMENT TRANSFORMATION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  19. 1. The Brightest Solving Complex Issues
    2. Human-Centered Design
    3. Solving Faster & Delivering Quicker
    4. Using Less Resources to Develop IT
    GOVERNMENT TRANSFORMATION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  20. 1. The Brightest Solving Complex Issues
    2. Human-Centered Design
    3. Solving Faster & Delivering Quicker
    4. Using Less Resources to Develop IT
    5. Ecosystem of Gov Tech & Civic Tech
    GOVERNMENT TRANSFORMATION
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  21. The Big & Nasty
    Obstacles in the Way

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  22. 1. Money & Interests Protect Status Quo
    THE BIG & NASTY OBSTACLES IN THE WAY
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  23. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    THE BIG & NASTY OBSTACLES IN THE WAY
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  24. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    3. Security and Privacy Issues
    THE BIG & NASTY OBSTACLES IN THE WAY
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  25. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    3. Security and Privacy Issues
    4. Problems of Scale, Adoption & Training
    THE BIG & NASTY OBSTACLES IN THE WAY
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  26. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    3. Security and Privacy Issues
    4. Problems of Scale, Adoption & Training
    5. Procurement Isn’t Flexible
    THE BIG & NASTY OBSTACLES IN THE WAY
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  27. Overcoming Obstacles

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  28. 1. Money & Interests Protect Status Quo
    OVERCOMING OBSTACLES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  29. ➔ Healthcare.gov Changed the Conversation
    OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  30. ➔ Healthcare.gov Changed the Conversation
    ➔ The United States Digital Services
    OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  31. ➔ Healthcare.gov Changed the Conversation
    ➔ The United States Digital Services
    ➔ General Services Administration’s 18F
    OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  32. ➔ Healthcare.gov Changed the Conversation
    ➔ The United States Digital Services
    ➔ General Services Administration’s 18F
    ➔ Beginning to Change the Rules of the Game
    OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  33. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    OVERCOMING OBSTACLES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  34. ➔ Presidential Innovation Fellows
    OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  35. ➔ Presidential Innovation Fellows
    ➔ US Digital Services Recruitment
    OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  36. ➔ Presidential Innovation Fellows
    ➔ US Digital Services Recruitment
    ➔ OMB Procurement Challenges
    OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  37. ➔ Presidential Innovation Fellows
    ➔ US Digital Services Recruitment
    ➔ OMB Procurement Challenges
    ➔ Government on GitHub
    OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  38. ➔ Presidential Innovation Fellows
    ➔ US Digital Services Recruitment
    ➔ OMB Procurement Challenges
    ➔ Government on GitHub
    ➔ GovConnect
    OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  39. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    3. Security and Privacy Issues
    OVERCOMING OBSTACLES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  40. ➔ Easier to Stand Up FedRAMP (Cloud)
    OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  41. ➔ Easier to Stand Up FedRAMP (Cloud)
    ➔ Companies Meeting Approval Process
    OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  42. ➔ Easier to Stand Up FedRAMP (Cloud)
    ➔ Companies Meeting Approval Process
    ➔ NIST has a draft Privacy Risk Management
    for Federal Information Systems
    OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  43. ➔ Easier to Stand Up FedRAMP (Cloud)
    ➔ Companies Meeting Approval Process
    ➔ NIST has a draft Privacy Risk Management
    for Federal Information Systems
    ➔ Federal Compatible Terms of Service (TOS)
    Agreements for SAAS Applications
    OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  44. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    3. Security and Privacy Issues
    4. Problems of Scale, Adoption & Training
    OVERCOMING OBSTACLES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  45. ➔ OMB Challenge for Agile Training
    OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  46. ➔ OMB Challenge for Agile Training
    ➔ GSA’s Federal Marketplace of Agile
    Vendors
    OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  47. ➔ OMB Challenge for Agile Training
    ➔ GSA’s Federal Marketplace of Agile
    Vendors
    ➔ Digital Services Playbook
    OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  48. ➔ OMB Challenge for Agile Training
    ➔ GSA’s Federal Marketplace of Agile
    Vendors
    ➔ Digital Services Playbook
    ➔ TechFAR
    OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  49. 1. Money & Interests Protect Status Quo
    2. Government Can’t Be Innovative
    3. Security and Privacy Issues
    4. Problems of Scale, Adoption & Training
    5. Procurement Isn’t Flexible
    OVERCOMING OBSTACLES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  50. ➔ USCIS's Flexible Agile Development
    Services (FADS)
    OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  51. ➔ USCIS's Flexible Agile Development
    Services (FADS)
    ➔ Agile Delivery Services Blanket Purchase
    Agreement (BPA)
    OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  52. ➔ USCIS's Flexible Agile Development
    Services (FADS)
    ➔ Agile Delivery Services Blanket Purchase
    Agreement (BPA)
    ➔ Rapid Technology Prototyping Contracts
    OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  53. ➔ USCIS's Flexible Agile Development
    Services (FADS)
    ➔ Agile Delivery Services Blanket Purchase
    Agreement (BPA)
    ➔ Rapid Technology Prototyping Contracts
    ➔ Digital Services Playbook & TechFAR
    OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  54. Digital Services
    Playbook

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  55. 1. Understand what people need
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  56. 1. Understand what people need
    2. Address the whole experience, from start
    to finish
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  57. 1. Understand what people need
    2. Address the whole experience, from start
    to finish
    3. Make it simple and intuitive
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  58. 1. Understand what people need
    2. Address the whole experience, from start
    to finish
    3. Make it simple and intuitive
    4. Build the service using agile and iterative
    practices
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  59. 4. BUILD THE SERVICE USING AGILE AND ITERATIVE PRACtiCES
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
    ❏ Ship a functioning MVP
    ❏ Run usability tests frequently
    ❏ Close communication; daily stand-ups
    ❏ Keep delivery teams small and focused
    ❏ Release features and improvements
    multiple times each month
    ❏ Create a prioritized feature backlog

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  60. 5. Structure budgets and contracts to
    support delivery
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  61. 5. STRUCTURE BUDGETS AND CONTRACTS TO SUPPORT DELIVERY
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
    ❏ Budget research, discovery, & prototyping
    ❏ Contract requests frequent deliverables
    ❏ Contract allows delivery team flexibility to
    adjust feature prioritization as project
    evolves
    ❏ Open source solutions are evaluated

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  62. 5. Structure budgets and contracts to
    support delivery
    6. Assign one leader and hold that person
    accountable
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  63. 5. Structure budgets and contracts to
    support delivery
    6. Assign one leader and hold that person
    accountable
    7. Bring in experienced teams
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  64. 5. Structure budgets and contracts to
    support delivery
    6. Assign one leader and hold that person
    accountable
    7. Bring in experienced teams
    8. Choose a modern technology stack
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  65. 9. Deploy in a flexible hosting environment
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  66. 9. Deploy in a flexible hosting environment
    10. Automate testing and deployments
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  67. 10. AUTOMATE TESTING AND DEPLOYMENTS
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
    ❏ Create automated tests
    ❏ Create unit and integration tests
    ❏ Run tests automatically as part of the build
    ❏ Perform deployments automatically with
    deployment scripts, continuous delivery
    ❏ Conduct load and performance tests

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  68. 9. Deploy in a flexible hosting environment
    10. Automate testing and deployments
    11. Manage security and privacy through
    reusable processes
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  69. 9. Deploy in a flexible hosting environment
    10. Automate testing and deployments
    11. Manage security and privacy through
    reusable processes
    12. Use data to drive decisions
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  70. 9. Deploy in a flexible hosting environment
    10. Automate testing and deployments
    11. Manage security and privacy through
    reusable processes
    12. Use data to drive decisions
    13. Default to open
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  71. “Too often, the lack of guidance encouraging agency
    use of innovative contracting practices results in
    narrow and overly rigid interpretations of federal
    acquisition rules that complicate the government's
    ability to adopt smarter ways of acquiring high-quality
    digital services.”
    Beth Cobert, Steve VanRoekel, and Todd Park
    DIGITAL SERVICES PLAYBOOK
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  72. TechFAR

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  73. 1. General Considerations
    TECHFAR
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  74. 1. General Considerations
    2. Requirements Development & Acquisition
    Planning
    TECHFAR
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  75. 1. General Considerations
    2. Requirements Development & Acquisition
    Planning
    3. Contract Vehicles and Existing IT Contracts
    TECHFAR
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  76. 1. General Considerations
    2. Requirements Development & Acquisition
    Planning
    3. Contract Vehicles and Existing IT Contracts
    4. Pricing Considerations
    TECHFAR
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  77. 1. General Considerations
    2. Requirements Development & Acquisition
    Planning
    3. Contract Vehicles and Existing IT Contracts
    4. Pricing Considerations
    5. Use of Competition
    TECHFAR
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  78. 1. General Considerations
    2. Requirements Development & Acquisition
    Planning
    3. Contract Vehicles and Existing IT Contracts
    4. Pricing Considerations
    5. Use of Competition
    6. Contract Administration
    TECHFAR
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  79. The Transformation
    is Real

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  80. 1. 18F & US Digital Services are Growing
    THE TRANSFORMATION IS REAL
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  81. 1. 18F & US Digital Services are Growing
    2. Agile Engagements at Dozens of Agencies
    THE TRANSFORMATION IS REAL
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  82. 1. 18F & US Digital Services are Growing
    2. Agile Engagements at Dozens of Agencies
    3. Federal Marketplace for Agile Delivery
    THE TRANSFORMATION IS REAL
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  83. 1. 18F & US Digital Services are Growing
    2. Agile Engagements at Dozens of Agencies
    3. Federal Marketplace for Agile Delivery
    4. Public Dashboard to Track Progress,
    Milestones and Reusable Software
    THE TRANSFORMATION IS REAL
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  84. 1. 18F & US Digital Services are Growing
    2. Agile Engagements at Dozens of Agencies
    3. Federal Marketplace for Agile Delivery
    4. Public Dashboard to Track Progress,
    Milestones and Reusable Software
    5. Momentum of Successful Engagements
    THE TRANSFORMATION IS REAL
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

    View Slide

  85. 1. 18F & US Digital Services are Growing
    2. Agile Engagements at Dozens of Agencies
    3. Federal Marketplace for Agile Delivery
    4. Public Dashboard to Track Progress,
    Milestones and Reusable Software
    5. Momentum of Successful Engagements
    6. Wave of Media Attention
    THE TRANSFORMATION IS REAL
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  86. Open Discussion
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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  87. Thank you.
    AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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