QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Quality and Cost Overruns THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Quality and Cost Overruns 4. Doesn’t Take in Account End-Users THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Quality and Cost Overruns 4. Doesn’t Take in Account End-Users 5. Outdated Procurement Practices THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
of the Internet is Now A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
of the Internet is Now 3. Open Source has Matured A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
of the Internet is Now 3. Open Source has Matured 4. The Rise of Digital Services A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
of the Internet is Now 3. Open Source has Matured 4. The Rise of Digital Services 5. Pipeline of Civic-Minded Idealists A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Solving Faster & Delivering Quicker GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Solving Faster & Delivering Quicker 4. Using Less Resources to Develop IT GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Solving Faster & Delivering Quicker 4. Using Less Resources to Develop IT 5. Ecosystem of Gov Tech & Civic Tech GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative 3. Security and Privacy Issues THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training 5. Procurement Isn’t Flexible THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Services OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Services ➔ General Services Administration’s 18F OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Services ➔ General Services Administration’s 18F ➔ Beginning to Change the Rules of the Game OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
OMB Procurement Challenges OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
OMB Procurement Challenges ➔ Government on GitHub OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
OMB Procurement Challenges ➔ Government on GitHub ➔ GovConnect OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative 3. Security and Privacy Issues OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Approval Process OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Approval Process ➔ NIST has a draft Privacy Risk Management for Federal Information Systems OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Approval Process ➔ NIST has a draft Privacy Risk Management for Federal Information Systems ➔ Federal Compatible Terms of Service (TOS) Agreements for SAAS Applications OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
of Agile Vendors OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
of Agile Vendors ➔ Digital Services Playbook OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
of Agile Vendors ➔ Digital Services Playbook ➔ TechFAR OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training 5. Procurement Isn’t Flexible OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
from start to finish DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
from start to finish 3. Make it simple and intuitive DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
from start to finish 3. Make it simple and intuitive 4. Build the service using agile and iterative practices DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Ship a functioning MVP ❏ Run usability tests frequently ❏ Close communication; daily stand-ups ❏ Keep delivery teams small and focused ❏ Release features and improvements multiple times each month ❏ Create a prioritized feature backlog
HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Budget research, discovery, & prototyping ❏ Contract requests frequent deliverables ❏ Contract allows delivery team flexibility to adjust feature prioritization as project evolves ❏ Open source solutions are evaluated
one leader and hold that person accountable DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
one leader and hold that person accountable 7. Bring in experienced teams DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
one leader and hold that person accountable 7. Bring in experienced teams 8. Choose a modern technology stack DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
and deployments DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Create automated tests ❏ Create unit and integration tests ❏ Run tests automatically as part of the build ❏ Perform deployments automatically with deployment scripts, continuous delivery ❏ Conduct load and performance tests
and deployments 11. Manage security and privacy through reusable processes DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions 13. Default to open DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
innovative contracting practices results in narrow and overly rigid interpretations of federal acquisition rules that complicate the government's ability to adopt smarter ways of acquiring high-quality digital services.” Beth Cobert, Steve VanRoekel, and Todd Park DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Contract Vehicles and Existing IT Contracts TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Contract Vehicles and Existing IT Contracts 4. Pricing Considerations TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Contract Vehicles and Existing IT Contracts 4. Pricing Considerations 5. Use of Competition TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Contract Vehicles and Existing IT Contracts 4. Pricing Considerations 5. Use of Competition 6. Contract Administration TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Engagements at Dozens of Agencies THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software 5. Momentum of Successful Engagements THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS
Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software 5. Momentum of Successful Engagements 6. Wave of Media Attention THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS