Connecting Knowledge Silos, Overcoming Conflict, and Building a Healthy Organizational Culture

Presentation for Office Optional - April 22, 2014
by Aaron Pava & Sadie Honey

To learn more or contact Aaron Pava, visit http://www.civicactions.com

Transcript

1. CONNECTING    
   KNOWLEDGE  SILOS,  
   OVERCOMING  CONFLICT  &

   BUILDING  A  HEALTHY  
   ORGANIZATIONAL  CULTURE
   Sadie  Honey  
   @sadiehoney
   Aaron  Pava  
   @pava
   

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3. 25  Team  Members
   4  Time  Zones
   11  Years  Fully  Distributed
   

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4. CONFLICT
   The  goal  is  not  to  try  to  
   overcome  conflict  
   

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5. HEALTHY  CONFLICT
   The  key  is  to  engage  in  a    
   healthy  and  constructive  way    
   

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6. EVERYTHING  WAS  “FINE”
   We  knew  we  had

   knowledge  silos  and    
   team  members  who  avoided  
   each  other    
   

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7. GETTING  TO  GREAT
   

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8. 30  Minute  
   All-­‐Hands  Calls    
   Every  Monday  Morning
   MORE  CONNECTION
   

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9. Creating  Communities  
   of  Practice  
   CHAMPIONS
   

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10. VIDEO  STARS
    

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11. BALANCE  SCORES
    

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12. CELEBRATING  WINS
    

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13. !
    Applying  the  

    Build-­‐Measure-­‐Learn

    loop  to  meetings,  including  

    on-­‐going  retrospectives  
    !
    MEETING  RETROSPECTIVES
    

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14. BUILDING  COMMUNITY
    

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15. GROUP  PROJECTS
    

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16. VIRTUAL  WATER  COOLER
    

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17. !
    {image}  
    !
    GETTING  TO  KNOW  YOU
    

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18. 30-­‐DAY  CHALLENGES
    

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19. CHAT
    

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20. MINDFULNESS
    

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21. Putting  attention  
    on  increased  connections  
    creates  a  culture  of    
    safety  and  trust  
    CONNECTION
    

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22. THANK  YOU
    Sadie  Honey  
    @sadiehoney
    Aaron  Pava  
    @pava
    

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