Passing the Console: Fostering the Next Generation of Ops Professionals

Passing the Console: Fostering the Next Generation of Ops Professionals

Where does one go to learn ops? There are no sysadmin degrees or operations bootcamps. We learn our trade like dark witches, through varied and arcane means: books, talks, hands-on experiences, real-life outages, and backchannel lore. But tech is a thriving industry, ripe for eager new ops professionals and ideas. You have very likely met the person or people who will follow in your footsteps. So, how do we pass on our craft?

This talk will explore what it means to be in operations and how to pass on that unique skill set. We will discuss what tools and culture define our field, who to pass this knowledge onto, and how to do this effectively. Believe it or not, you are capable of contributing to the greater ops legacy in a variety of ways.

Come learn how to pass the torch—or console—and prepare the next generation of ops.

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Alice Goldfuss

December 08, 2016
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Transcript

  1. 6.
  2. 9.

    Dev

  3. 10.

    Dev

  4. 11.

    Dev

  5. 12.

    Dev

  6. 13.

    Ops

  7. 14.

    Ops

  8. 15.

    Ops

  9. 16.

    Ops

  10. 17.
  11. 18.
  12. 19.
  13. 21.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  14. 22.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  15. 24.
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  20. 30.
  21. 31.
  22. 32.
  23. 33.
  24. 34.
  25. 35.

    LOL

  26. 37.
  27. 39.

    • What’s this log message mean? • How does this

    protocol work? • Who is this user on my system?
  28. 40.
  29. 42.

    • What if we need to failover the database? •

    What if the cron job fails? • What if we get a spike in traffic?
  30. 43.
  31. 45.

    • Keep things patched • Work with them on dev

    goals • Build automated infrastructure to take yourself out of the equation
  32. 47.
  33. 48.
  34. 50.
  35. 51.
  36. 53.
  37. 54.
  38. 55.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  39. 56.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  40. 60.
  41. 64.

    IT

  42. 68.
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  53. 81.
  54. 82.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  55. 83.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  56. 84.
  57. 87.
  58. 88.
  59. 90.
  60. 93.
  61. 95.
  62. 96.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  63. 97.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  64. 99.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  65. 102.

    Options 1. What should we teach? 2. Who should we

    teach? 3. How should we teach?
  66. 103.
  67. 104.

    Ops