Remotely Operated: Managing Scattered Teams

Companies are increasingly recognizing the viability of remote teams, and many managers are finding them tasked with effectively supporting scattered teams. If a company has long embraced the remote model, then this support is done within the context of existing organizational structures and norms. However, if the company adopted the remote model under duress, then managers have to learn how to operate in new ways while learning new competencies. Using the analogy of flying a drone, this talk will help managers support remote teams and improve their performance.

Transcript

1. Remotely Operated Managing Scattered Teams
2. @anjua n HELLO! I’m Anjuan Simmons Engineering Coach Help Scout 2
3. @anjua n THE NEW ERA OF SCATTERED TEAMS Remote First versus Remote Forced 3
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8. @anjua n SELF MANAGEMENT All remote is local 8 1
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10. @anjua n SELF-MANAGEMENT ▰ Healthy teams need healthy managers ▰ Model behavior ▰ Maintain air support Self-care sets you up to be a better manager. 10
11. @anjua n COMMUNICATION Strong signals cut through noise 11 2
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13. @anjua n COMMUNICATION ▰ Deliriously Repeat Yourself (DRY) ▰ Documentation ▰ Tailoring Communication Clear communication keeps your team moving in the right direction. 13
14. @anjua n PERSON MANAGEMENT You have to get personal 14 3
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16. @anjua n PERSON MANAGEMENT ▰ Onboarding ▰ Individual Attention ▰ Recognition Giving individual attention to the people you manage mitigates the effects of remote isolation. 16
17. @anjua n REMOTE OPERATIONS Self Management Self-care sets you up to be a better manager. Communication Clear communication keeps your team moving in the right direction. Person Management Giving individual attention to the people you manage mitigates the effects of remote isolation. 17
18. @anjua n 18 THANKS! Let’s make this a conversation! You can find me at @anjuan & hello@AnjuanSimmons.com