Mind the gaps—designing multichannel service experiences for real people

0f6ccdd935ce93750fcc527764c7abfc?s=47 Andy Polaine
November 21, 2014

Mind the gaps—designing multichannel service experiences for real people

My presentation from Interaction South America 2014 - Buenos Aires

0f6ccdd935ce93750fcc527764c7abfc?s=128

Andy Polaine

November 21, 2014
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