Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Ace your website, awe your users

Avatar for Per Axbom Per Axbom PRO
April 16, 2012
Video
Design
0
5

Ace your website, awe your users

Presenting the AceAwe Experience Model at Scandinavian Developer Conference on April 16, 2012

Avatar for Per Axbom

Per Axbom PRO

April 16, 2012
Tweet

Video

More Decks by Per Axbom

See All by Per Axbom
The Spectacular Lies of Maps
Avatar for Per Axbom axbom
PRO
1
340
AI och mänskliga rättigheter
Avatar for Per Axbom axbom
PRO
0
340
AI och människor
Avatar for Per Axbom axbom
PRO
0
300
AI and Humans
Avatar for Per Axbom axbom
PRO
0
52
Digital Ethics as a Driver of Design Innovation
Avatar for Per Axbom axbom
PRO
0
110
How to Build the Good and Responsible Thing
Avatar for Per Axbom axbom
PRO
1
1.3k
What does AI have to do with Human Rights?
Avatar for Per Axbom axbom
PRO
0
1.8k
Digital accessibility and the art of caring for humans
Avatar for Per Axbom axbom
PRO
0
95
Människors metadata och maskinernas mani
Avatar for Per Axbom axbom
PRO
0
100

Other Decks in Design

See All in Design
一次体験を起点にしたUX改善の取り組み / Direct Experience Driven UX Improvements
Avatar for 株式会社ビットキー / Bitkey Inc. bitkey
PRO
0
280
SAMSUL KAMAR ABDUL RAHMAN
Avatar for SAMSUL RAHMAN samsulrahman32
0
170
maki setoguchi
Avatar for Maki / Web Designer maki_setoguchi
0
550
AI時代に、僕たちデザイナーはどう歩むか
Avatar for kim kazuhirokimura
0
430
kintone_aroma
Avatar for kintone kintone
0
560
Goodpatch Tour💙 / We are hiring!
Avatar for Goodpatch Inc. goodpatch
31
910k
デザイナーがはばたく未来の入り口『hatch』が描く、新しいデザイナー育成のカタチ
Avatar for Goodpatch Inc. goodpatch
3
2.4k
オルタナUX | AIで高速化するのもいいけど品質も大事なんじゃない？というお話
Avatar for なつ iflection
6
3.1k
不確実性の時代にみんなで試したFigma × MCP × Cursor ハンズオン
Avatar for PERSOL CAREER Dev | techtekt techtekt
PRO
7
1.1k
kintone Style Book
Avatar for kintone kintone
5
5.1k
高卒公務員から Webデザイナーになるまで
Avatar for kinomi kinomidesign
0
120
【Designship 2025｜10.11】デザイン組織と事業貢献、その挑戦と結果。
Avatar for payatsun payatsusan213
1
760

Featured

See All Featured
Music & Morning Musume
Avatar for Bryan Veloso bryan
46
6.9k
Unsuck your backbone
Avatar for Amy Palamountain ammeep
671
58k
Building an army of robots
Avatar for Kyle Neath kneath
306
46k
Cheating the UX When There Is Nothing More to Optimize - PixelPioneers
Avatar for Stéphanie Walter stephaniewalter
285
14k
Rails Girls Zürich Keynote
Avatar for Gregor Martynus gr2m
95
14k
ピンチをチャンスに：未来をつくるプロダクトロードマップ #pmconf2020
Avatar for Aki / @LoveIdahoBurger aki_iinuma
127
54k
Gamification - CAS2011
Avatar for David Bonilla davidbonilla
81
5.5k
実際に使うSQLの書き方 徹底解説 / pgcon21j-tutorial
Avatar for soudai sone soudai
PRO
192
56k
Documentation Writing (for coders)
Avatar for Carmen Chung carmenintech
76
5.1k
StorybookのUI Testing Handbookを読んだ
Avatar for Shingo Yamazaki zakiyama
31
6.3k
Rebuilding a faster, lazier Slack
Avatar for samanthasiow samanthasiow
84
9.3k
Automating Front-end Workflow
Avatar for Addy Osmani addyosmani
1371
200k

Transcript

  1. WHEN I SAY JUMP, YOU JUMP. OK.

  2. None
  3. None
  4. None
  5. None
  6. None

  7. - Det kommer nästan ingen genom den där dörren.Jag visste

    väl att webben inte skulle leverera! –NOBODY IS WALKING THROUGH THAT DOOR! I KNEW THE INTERNET WOULDN’T WORK!
  8. None
  9. None
  10. None
  11. None
  12. None
  13. None
  14. None
  15. None
  16. None
  17. None
  18. None
  19. None
  20. None
  21. None
  22. None

  23. IMPRESSIONS EXPECTATIONS ENTRY INTERACTION RESULT EXIT EXPERIENCE

  24. IMPRESSIONS EXPECTATIONS ENTRY INTERACTION RESULT EXIT EXPERIENCE MARKETING WEB SALES

  25. IMPRESSIONS EXPECTATIONS ENTRY INTERACTION RESULT EXIT EXPERIENCE MARKETING WEB SALES

    CUSTOMER SERVICE / SUPPORT
  26. None
  27. None
  28. None

  29. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  30. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  31. None
  32. None
  33. None
  34. None
  35. None

  36. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  37. None
  38. None
  39. None
  40. None

  41. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  42. None
  43. None
  44. None
  45. None
  46. None
  47. None
  48. None
  49. None

  50. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  51. None
  52. None
  53. None
  54. None

  55. CAN I GET THIS DELIVERED TOMORROW? NO, I’M AFRAID THAT

    COSTS EXTRA... YES, OF COURSE! HOW WOULD YOU LIKE TO PAY FOR THAT?
  56. None

  57. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  58. None
  59. None
  60. None

  61. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  62. None
  63. None

  64. ONE MORE...

  65. CONSIDER can you build an upload form for publishing photos

    to a website?
  66. None

  67. CONSIDER can you help people share photos online?

  68. None

  69. #7 SOLVE THE RIGHT (USER’S) PROBLEM

  70. Create superior websites by eliminating hurdles throughout the user journey.

    Advice from @axbom at #sdc2012 http://axbom.se/sdc Want to learn more? Listen to uxpodcast.com and follow @axbom on Twitter.