Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Ace your website, awe your users

Avatar for Per Axbom Per Axbom
PRO
April 16, 2012
Video
Design
0
3

Ace your website, awe your users

Presenting the AceAwe Experience Model at Scandinavian Developer Conference on April 16, 2012
Avatar for Per Axbom

Per Axbom
PRO

April 16, 2012
Tweet

Video

More Decks by Per Axbom

See All by Per Axbom
The Spectacular Lies of Maps
Avatar for Per Axbom axbom
PRO
0
98
AI och mänskliga rättigheter
Avatar for Per Axbom axbom
PRO
0
300
AI och människor
Avatar for Per Axbom axbom
PRO
0
260
AI and Humans
Avatar for Per Axbom axbom
PRO
0
41
Digital Ethics as a Driver of Design Innovation
Avatar for Per Axbom axbom
PRO
0
100
How to Build the Good and Responsible Thing
Avatar for Per Axbom axbom
PRO
1
1.1k
What does AI have to do with Human Rights?
Avatar for Per Axbom axbom
PRO
0
1.6k
Digital accessibility and the art of caring for humans
Avatar for Per Axbom axbom
PRO
0
87
Människors metadata och maskinernas mani
Avatar for Per Axbom axbom
PRO
0
92

Other Decks in Design

See All in Design
1920*1080pxに設定したケース / Google Slide Size Test
Avatar for Arthur arthur1
0
2.9k
21 Ways to Call American Airlines Customer Care Full Guide USA
Avatar for Sonny americanhub
0
180
7 Core Values of Round-L
Avatar for Round-L wired888
0
200
Echoes Boomerang
Avatar for Cloud Yu artcloudyu
PRO
0
250
誰もがAIエージェントを"操作"したがる〜AIエージェントに求められるUX〜
Avatar for Shota Ikeyatsu ikeyatsu
2
1.8k
株式会社バクタム　会社説明資料
Avatar for Bactum Inc. bactum
0
250
freee + Product Design FY25Q4
Avatar for freee freee
4
14k
FigmaのFigmaファイルから学ぶTips & Tricks
Avatar for Hiroki Tani hilokifigma
0
460
【最新】マズロー安達の弟子実績（1期-4期の26人分）
Avatar for マズロー安達 maslow_akkun
0
370
Flow, Not Stock 知識触媒としてのIA
Avatar for Takehisa Gokaichi 5kaichi
1
290
オルタナUX | AIで高速化するのもいいけど品質も大事なんじゃない？というお話
Avatar for なつ iflection
4
1.2k
Мышление дизайнера историями. Как текстовые модели человеческого поведения помогают проектировать
Avatar for Andrew Shapiro ashapiro
0
290

Featured

See All Featured
Raft: Consensus for Rubyists
Avatar for Patrick Van Stee vanstee
140
7k
Unsuck your backbone
Avatar for Amy Palamountain ammeep
671
58k
I Don’t Have Time: Getting Over the Fear to Launch Your Podcast
Avatar for Joe Casabona jcasabona
32
2.4k
The Cult of Friendly URLs
Avatar for Andy Hume andyhume
79
6.5k
The Pragmatic Product Professional
Avatar for Laura Van Doore lauravandoore
35
6.7k
Stop Working from a Prison Cell
Avatar for Chris Michel hatefulcrawdad
270
21k
Performance Is Good for Brains [We Love Speed 2024]
Avatar for Tammy Everts tammyeverts
10
950
Into the Great Unknown - MozCon
Avatar for Noah Learner thekraken
40
1.9k
Helping Users Find Their Own Way: Creating Modern Search Experiences
Avatar for Dan Newman danielanewman
29
2.7k
How to Think Like a Performance Engineer
Avatar for Harry Roberts csswizardry
25
1.7k
Let's Do A Bunch of Simple Stuff to Make Websites Faster
Avatar for Chris Coyier chriscoyier
507
140k
Distributed Sagas: A Protocol for Coordinating Microservices
Avatar for Caitie McCaffrey caitiem20
331
22k

Transcript

  1. WHEN I SAY JUMP, YOU JUMP. OK.

  2. None
  3. None
  4. None
  5. None
  6. None

  7. - Det kommer nästan ingen genom den där dörren.Jag visste

    väl att webben inte skulle leverera! –NOBODY IS WALKING THROUGH THAT DOOR! I KNEW THE INTERNET WOULDN’T WORK!
  8. None
  9. None
  10. None
  11. None
  12. None
  13. None
  14. None
  15. None
  16. None
  17. None
  18. None
  19. None
  20. None
  21. None
  22. None

  23. IMPRESSIONS EXPECTATIONS ENTRY INTERACTION RESULT EXIT EXPERIENCE

  24. IMPRESSIONS EXPECTATIONS ENTRY INTERACTION RESULT EXIT EXPERIENCE MARKETING WEB SALES

  25. IMPRESSIONS EXPECTATIONS ENTRY INTERACTION RESULT EXIT EXPERIENCE MARKETING WEB SALES

    CUSTOMER SERVICE / SUPPORT
  26. None
  27. None
  28. None

  29. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  30. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  31. None
  32. None
  33. None
  34. None
  35. None

  36. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  37. None
  38. None
  39. None
  40. None

  41. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  42. None
  43. None
  44. None
  45. None
  46. None
  47. None
  48. None
  49. None

  50. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  51. None
  52. None
  53. None
  54. None

  55. CAN I GET THIS DELIVERED TOMORROW? NO, I’M AFRAID THAT

    COSTS EXTRA... YES, OF COURSE! HOW WOULD YOU LIKE TO PAY FOR THAT?
  56. None

  57. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  58. None
  59. None
  60. None

  61. ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND

  62. None
  63. None

  64. ONE MORE...

  65. CONSIDER can you build an upload form for publishing photos

    to a website?
  66. None

  67. CONSIDER can you help people share photos online?

  68. None

  69. #7 SOLVE THE RIGHT (USER’S) PROBLEM

  70. Create superior websites by eliminating hurdles throughout the user journey.

    Advice from @axbom at #sdc2012 http://axbom.se/sdc Want to learn more? Listen to uxpodcast.com and follow @axbom on Twitter.