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Explaining UX with a glass of lemonade

Avatar for Per Axbom Per Axbom
October 12, 2013

Explaining UX with a glass of lemonade

Presentation at UX Open.

Avatar for Per Axbom

Per Axbom

October 12, 2013
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  1. WHAT THE LEMON-MAID TEAM DID • Understood negative stress and

    the power of a stress- free environment • Understood the power of habits (coffee) and using it to their advantage • Attracted with copywriting, images and design • Made clear signage to guide and direct people • Created shareable items that helped others market the product • Used psychological phenomenons to increase the perceived value of the product • Listened to customers to continuously tweak and adapt product offerings based on customer behavior