Applying GQM (Goals-Questions-Metrics) to Software Projects Management

Slides for Linux Foundation Open Source Summit Europe in Prague about GQM and how it could be applied to improve software development and software project management.

Transcript

1. Applying GQM to Software Project Management J. Manrique López de la Fuente @jsmanrique jsmanrique at bitergia dot com https://speakerdeck.com/bitergia Open Source Summit Europe, Prague, Oct. 23th 2017
2. /bitergia Software Development Analytics for your peace of mind
3. Open Development Open Development Community Collaborative environments Everybody to be Open
4. /everybody loves openness Everybody Open Development
5. /everybody loves collaboration Everybody Collaboration
6. /infrastructure
7. /open development inside corporations How openness can be applied to any IT development? Inner Source Managing Inner Source Projects (bit.ly/managing-innersource) DevOps DevOps framework: CALMS (Culture/Collaboration, Automation, Lean, Measurement, and Sharing) Agile Agile Manifesto
8. /questions
9. Software Development Analytics Let’s get data! What Why How
10. /monitoring “To measure is to know” “If you can not measure it, you can not improve it” Lord Kelvin
11. /what Human resources Activity Performance
12. /what Human resources Community Activity Performance
13. /why? Community Activity Performance Transparency Awareness Governance support Motivational
14. /how Community Health Analytics Open Source Software chaoss.community
15. /how Community Health Analytics Open Source Software chaoss.community GrimoireLab grimoirelab.github.io
16. /how GrimoireLab grimoirelab.github.io
17. /how GrimoireLab grimoirelab.github.io +30 different data sources Easy to extend
18. /how GrimoireLab grimoirelab.github.io
19. /more tomorrow CHAOSS Project Breakout Session (Oct. 24th, London room) 12:00 - 12:45 CHAOSS Project Introduction 14:20 - 14:40 GHData 14:40 - 15:00 Prospector and Cregit 15:00 - 15:50 GrimoireLab 16:20 - 17:00 Diversity and Inclusion metrics
20. /data/activity
21. /data/community
22. /community/ dependency Onion model ASF Pony factor 7 core ~ 40 regular ~ 85 casual Pony factor: 1
23. /community/ dependency Bitergia Elephant factor Bitergia Elephant Factor: 2
24. /community/ dependency Bitergia Zapata factor Linux Kernel Zapata factor ~ 200 Bitergia United Fruit Company factor Linux Kernel UFCo factor ~ 10 Linux kernel ownership analysis: linux.biterg.io
25. /data/performance
26. /collecting data nightmare Don’t get trapped by data
27. GQM Method Goals - Questions - Metrics Methodology Goals Questions Metrics
28. /methodology Governance -> Goals <- Questions <- Metrics 1. Develop a set of corporate, division and project business goals and associated measurement goals for productivity and quality 2. Generate questions (based on models) that define those goals as completely as possible in a quantifiable way 3. Specify the measures needed to be collected to answer those questions and track process and product conformance to the goals 4. Develop mechanisms for data collection 5. Collect, validate and analyze the data in real time to provide feedback to projects for corrective action 6. Analyze the data in a post mortem fashion to assess conformance to the goals and to make recommendations for future improvements
29. /goals “...accelerate open technology development and commercial adoption…” “...global development, distribution and adoption of the OpenStack cloud…” “...open, collaborative software development projects…” Put your project logo here Put your project vision/purpose here
30. /questions How fast? How many customers? Where from? How diverse? Put your project logo here ???
31. Use cases How people is using open development analytics CNCF & Kubernetes Puppet Inc. OpenStack Foundation
32. /CNCF GOAL: Increase enterprises involvement in Open Source software development QUESTION: How many companies are contributing? METRICS: cncf.biterg.io
33. /CNCF/Kubernetes GOAL: Reduce single company dependency QUESTION: How much is Google contributing? METRICS: cncf.biterg.io
34. /Puppet_Inc. puppet.biterg.io GOAL: Increase participation beyond code QUESTION: How much activity in JIRA, Meetups, Askbot, IRC? METRICS:
35. /OpenStack Foundation GOAL: Increase gender diversity QUESTION: How many women technically contribute to the project? METRICS:
36. Conclusions From data driven to GQM driven management
37. /data “Without data, you are just another person with an opinion” - W. Edwards Deming
38. /metrics There is not THE METRIC Measure as much as you can Metrics are not good or bad without a goal Any metric is cheatable Metrics have a lifecycle … and more on Wednesday 25th: Defining a metrics strategy for your community
39. /data driven community management Enjoy GQM driven management
40. /GrimoireCon Europe 2018 Feb. 2nd, 2018 Brussels grimoirelab.github.io/con
41. Software Development Analytics for your peace of mind grimoirelab.github.io chaoss.community J. Manrique López de la Fuente CEO at Bitergia jsmanrique@bitergia.com