Let's talk about DevRels within Open Source Program offices: When it comes to understand and measure relationships , shaping developer communities, and get insights for OSPO can be a tedious work for any DevRel specialist. This lack of standardized models to measure DevRel programs might be one of the reasons why this role remains unseen among OSPO
DevRel is about building relationships with developers, it's about people!Can we profile developers using CRM approaches, avoiding sales and marketing features and focus on community & developer relations?
During this talk, Ana will introduce the "Community" resource management approach. Audience will be able to see a different way to analyze developer community behavior and easily report community insights, based on user, contributor and maintainer personas.
The talk is oriented to DevRel people and community managers willing to collaborate in an open source programs initiative