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SVA Class #3

Nate Bolt
November 22, 2011

SVA Class #3

Nate Bolt

November 22, 2011
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  1. Week 1. The value of research Week 2. Try out

    silly pointless observation Week 3. Learn & practice specifics Week 4+. Research & design the Met Mobile Tuesday, November 22, 2011
  2. Every person on the team should be treated like an

    artist. “ ” - Tony Fadell Tuesday, November 22, 2011
  3. Week 1. The value of research Week 2. Try out

    observation Week 3. Learn & practice specifics Week 4+. Research & design the Met Mobile Tuesday, November 22, 2011
  4. 1. Define the audience & their goals 2. Create tasks

    that address those goals 3. Get the right people 4. Watch them try to perform tasks 5. Personas Tuesday, November 22, 2011
  5. Goals & Objectives 1. Business goals 2. Interface goals 3.

    Target audience 4. Tasks 5. Research goals Tuesday, November 22, 2011
  6. 1. Define the audience & their goals 2. Create tasks

    that address those goals 3. Get the right people 4. Watch them try to perform tasks 5. Personas Tuesday, November 22, 2011
  7. Facilitator Guide 1. Intro 2. Incentive 3. Passionate tasks 4.

    Pre-determined tasks 5. Questions 6. Wrap up (incentives again) Tuesday, November 22, 2011
  8. 1. Define the audience & their goals 2. Create tasks

    that address those goals 3. Get the right people 4. Watch them try to perform tasks 5. Personas Tuesday, November 22, 2011
  9. HOMEWORK (GROUP) • Visit the Met with or without your

    team. Doesn’t have to be at the same time. ‣ Map, sketch, or photograph the problems with the visitor experience around experiencing art. What could be better? Could be from your perspective. Don’t bring an SLR. Don’t get caught talking to anyone. Use a small camera or your phone. No flash allowed. If you take a photo of people, be discreet. I will deny that I asked you to talk to people if you get in trouble. ‣ @reply 50 people about museum behavior. Try and get them to respond. Or ask a few people to answer your Ethnio screener if you don’t want to @reply people on twitter. Modify your twitter profile to say “Student researching museum apps.” • (Optional) Create one persona for the Met based on any instructions you can find online for Personas, but not using any of those traditional instructions. Find meaning. Tuesday, November 22, 2011
  10. @AnthroPunk John is "the egg man." He enjoys sitting on

    cornflakes waiting for traffic and in gardens waiting for the sun. Tends to cry. #badpersonas Tuesday, November 22, 2011