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UCSD Cog Sci Talk (Apr '12)
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Nate Bolt
April 11, 2012
Education
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UCSD Cog Sci Talk (Apr '12)
Talk with Ed Langstroth to the cognitive engineering class at UCSD
Nate Bolt
April 11, 2012
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Transcript
What I got out of Cog Sci
None
None
None
None
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MY WHOLE COMPANY is based on this class
Research & Creativity
Tony Fadell
None
None
Every person on the team should be treated like an
artist. “ ”
Edwin H. Land
Market research is what you do when your product isn’t
any good. “ ”
What are ways companies conduct research?
60 years ago o hai, faye
user researcb tools 20 years ago
Twitter
None
None
People lie less at home
None
None
What we did for Rdio •GoToMeeting: 5 users (moderated) •UserTesting.com:
10 users (self- moderated) •Usabilla: 50 users (automated) •Ethnio: 468 recruits
None
What we did for The New York Times and Best
Buy •$40 Webcam •Free Livestream account •Observed mobile users in-store and in a lab
DUAL LENS STREAMING FIELD RESEARCH • Livestream • Flip Cam
RIP • It’s the view finder, silly • Actual duct tape
Good Research
1) Mix tools 2) Native environment and time 3) Stream
live
The Work
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If you’re asking people for their money, you shouldn’t time
out.” - Jeff, User #6 “
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Mike. Architect and AutoCAD Customer. 10 Years. 20-‐40
hours per week.
12,000 hours of his life
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The Myth: Geniuses have genius ideas that turn into genius
products.
The Truth: Great Ideas come from Other Great Ideas
More Truth: Imaginative research facilitates invention.
Explode What helicopters do in action movies Some thoughts on
metrics
Research Context the right way •expand notion of what research
is •build •behavior •time-aware
None
TEN YEARS. EIGHT PEOPLE ONE BOOK ONE ROBOT
None
10 YEARS 244 STUDIES 2,915 PARTICIPANTS (MODERATED) 165 ORGANIZATIONS 64,000
HOURS
BUY THIS BOOK
SOCIAL IMPACT OF TECHNOLOGY
WANNABE CREATIVE
A DINOSAUR FAMILY EXPLAINS INFORMATION ARCHITECTURE
SF TO PARIS IN TWO MINUTES
None
None
None
USABILLA Clicks & Questions Heatmaps You do your own recruiting
$49 - $199
None
TITLE TEXT LOOP11 (UN-MODERATED)
TITLE TEXT
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TITLE TEXT
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WHAT WE USE. A LOT. • Ethnio + GTM +
iShowYouHD • Usabilla + Loop11 + Usertesting.com
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http://remoteresear.ch
THE FUTURE?
THE FUTURE.
Mobile On Demand Research?
AirPlay Mirroring
None
None
PORTABLE RESEARCH
“I PAID TO SEE THE WHOLE ACTOR”
@boltron
[email protected]