My talk from Reasons to be Appy 2012.
Listen closely to James Brown's Super Bad; nestled in-between Bobby Byrd's keyboards and Bootsy Collins' bass line is a flaw. It's the sound of a squeaky hi-hat pedal. A squeak that nobody felt the need to remove – nobody felt compelled to record an update. And yet the recording is still wonderful even with this supposed flaw because – for me at least – it adds texture.
I strongly believe these bumps and scars – these moments of subtle poetry – are what we as human beings fall in love with. These amazing digital devices we hold in our hands shouldn't be an exception; in fact because of their Flatland like nature we need to make sure we add these often illogical empathetic moments in-between to our interfaces so we can create objects that not only Beep but squeak a little too.