An Engineering Culture Where You Matter

Transcript

1. AN ENGINEERING CULTURE
   WHERE YOU MATTER
   @buri&ca
   

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3. ENGINEERING CULTURE?
   

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4. CULTURE IS NOT
   

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5. A PING PONG TABLE
   

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7. CULTURE IS
   

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8. "The behavior you reward or
   punish"
   - Charles O'Reilly
   

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9. Tuesday 10am in the
   #engineering channel
   of a startup w poor
   management
   

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10. Can someone look at my pull request please?
    nhocki 10:03 AM
    

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11. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    

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12. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    nhocki 2:28 PM
    Hey team, some help ^ please?
    

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13. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    nhocki 2:28 PM
    Hey team, some help ^ please?
    buri5ca 4:16 PM
    Anyone watch GoT last night?
    

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14. nhocki 2:28 PM
    Hey team, some help ^ please?
    buri5ca 4:16 PM
    anyone watch GoT last night?
    sebasoga 4:17 PM
    dude... it was sooo goood!
    

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15. nhocki 4:20 PM
    Some help please....
    buri5ca 4:16 PM
    anyone watch GoT last night?
    sebasoga 4:17 PM
    dude... it was sooo goood!
    

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16. nhocki 4:20 PM
    Some help please....
    sebasoga 4:17 PM
    dude... it was sooo goood!
    guilleiguaran 4:21 PM
    lol 4:20
    

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17. nhocki 4:20 PM
    Some help please?
    guilleiguaran 4:21 PM
    lol 4:20
    philsturgeon 5:30 PM
    Sorry @nhocki, was checking on my cider.
    I rejected your PR, not RESTful enough
    

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18. nhocki 4:20 PM
    
    guilleiguaran 4:21 PM
    lol 4:20
    philsturgeon 5:30 PM
    Sorry @nhocki, was checking on my cider.
    I rejected your PR, not RESTful enough
    

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19. "punish"
    

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20. Can someone look at my pull request please?
    nhocki 10:03 AM
    

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21. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    

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22. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    nhocki 2:28 PM
    Hey team, some help ^ please?
    

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23. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    nhocki 2:28 PM
    Hey team, some help ^ please?
    buri5ca 4:16 PM
    @channel not cool, please check nhocki's PR
    

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24. nhocki 2:28 PM
    Hey team, some help ^ please?
    buri5ca 4:16 PM
    @channel not cool, please check 's PR
    sebasoga 4:17 PM
    Sorry, was busy. Added nits. I'm +1
    

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25. nhocki 4:20 PM
    Checking.
    buri5ca 4:16 PM
    @channel not cool, please check 's PR
    sebasoga 4:17 PM
    Sorry, was busy. Added nits. I'm +1
    

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26. nhocki 4:20 PM
    Checking
    sebasoga 4:17 PM
    Sorry, was busy. Added nits. I'm +1
    guilleiguaran 4:21 PM
    +1 too
    

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27. guilleiguaran 4:21 PM
    +1 too
    philsturgeon 4:30 PM
    Rejected, needs more REST.
    

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28. guilleiguaran 4:21 PM
    +1 too
    philsturgeon 4:30 PM
    Rejected, needs more REST.
    buri5ca 4:36 PM
    @philsturgeon mind being more explicit &
    helping @nhocki out please?
    

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29. philsturgeon 4:30 PM
    Rejected, needs more REST.
    buri5ca 4:36 PM
    @philsturgeon mind being more explicit &
    helping @nhocki out please?
    philsturgeon 4:30 PM
    Oh yes, my bad. @nhocki Screenhero?
    

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30. "reward"
    

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31. Can someone look at my pull request please?
    nhocki 10:03 AM
    Can someone look at my pull request please?
    This should go to QA later today.
    

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32. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    sebasoga 10:17 PM
    Sorry, was busy. Added nits. I'm +1
    

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33. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    sebasoga 10:17 PM
    Sorry, was busy. Added nits. I'm +1
    guilleiguaran 11:21 PM
    +1 too
    

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34. sebasoga 10:17 PM
    Sorry, was busy. Added nits. I'm +1
    guilleiguaran 11:21 PM
    +1 too
    philsturgeon 11:25 PM
    Checked, I think we can make it more
    RESTful. Wanna pair @nhocki?
    

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35. guilleiguaran 11:21 PM
    +1 too
    philsturgeon 11:25 PM
    Checked, I think we can make it more
    RESTful. Wanna pair @nhocki?
    buri5ca 4:16 PM
    to @sebasoga, @guilleiguaran &
    @philsturgeon for helping @nhocki get this out
    

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36. WHY IS CULTURE IMPORTANT?
    

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37. A HEALTHY CULTURE MAKES US
    AND OUR TEAMMATES HAPPY
    

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38. IT DETERMINES HOW WE WORK
    

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39. WHAT DOES HEALTHY
    CULTURE EVEN MEAN?
    

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40. DEPENDS ON WHAT WE VALUE
    

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41. MAYBE WE VALUE:
    

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42. BEING ON TIME
    

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43. BEING RESPECTFUL
    

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44. BEING EXPLICIT
    

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45. BEING TECHNICALLY EXCELLENT
    

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46. SHIPPING FAST
    

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47. USING THE LATEST TOOLS
    

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48. HELPING OUR CUSTOMERS
    

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49. DIFFERENT TEAMS VALUE
    DIFFERENT THINGS
    

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50. CODE AS CRAFT
    

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51. MOVE FAST AND BREAK THINGS
    

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53. BE THE BASS
    ENGINEERING
    

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54. "A SKILLED BASSIST SUPPORTS THE GROUP BY
    PROVIDING A GOOD-FEELING, STEADY PULSE."
    - Andrew Pouska
    

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55. BE THE BASS
    - SUPPORTING INSTRUMENT
    
    - LOW EGO
    
    - CARRY THE RYTHYM
    
    - MAKE OTHERS SHINE
    

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56. EASY FOR YOU TO SAY
    BURITICA ...
    

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57. ... YOU'RE THE VP OF
    ENGINEERING
    

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58. nhocki 4:20 PM
    
    

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59. WHAT IF I TOLD YOU YOU
    CAN HACK THE SYSTEM
    

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60. HOW TO INFLUENCE CULTURE WITHOUT
    AUTHORITY IN AN INDUSTRY WHERE
    POOR MANAGEMENT IS COMMON
    

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61. DISCLAIMER:
    
    YOU MAY NOT BE $$$ FOR IMPROVING YOUR
    TEAM'S CULTURE
    

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62. I'M NOT A FAN OF UNPAID LABOR BUT
    QUITTING A TOXIC CULTURE IS NOT ALWAYS
    AN OPTION
    

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63. LATIN-AMERICAN JOB MARKETS DON'T
    OPERATE LIKE THOSE IN SILICON VALLEY
    

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64. DISCLAIMER 2:
    
    BE REALISTIC ABOUT YOUR SCOPE OF
    INFLUENCE
    

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65. INFLUENCE WILL WORK WITHIN
    YOUR "CLOSURE"
    

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66. STEP 1 : BUILD OR EARN TRUST
    

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67. INDIVIDUAL CONTRIBUTORS:
    
    TRUST > AUTHORITY
    

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68. GIVE VISIBILITY INTO YOUR
    WORK
    

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69. PUBLIC TASKBOARD
    

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71. BROADCAST YOUR STATUS
    - INTERNAL BLOG
    
    - SHARED DOC
    
    - RECURRING NEWSLETTER
    
    - CHAT STATUS UPDATE
    
    - TODAY I MUST ...
    
    - TODAY I SHOULD ...
    
    - TODAY IT WOULD BE NICE IF
    

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72. START DOING IT FOR YOURSELF
    

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73. OTHERS WILL CATCH ON
    

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74. BE ON TIME (EARLY)
    

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75. DELIVER ON YOUR PROMISES
    

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76. SIDENOTE: CONSTANT MANDATED
    DEADLINES SUCK AND ARE THE RESULT OF
    POOR MANAGEMENT
    
    POINT ESTIMATION CAN'T FIX POOR
    MANAGEMENT... DON'T BLAME YOURSELF
    SOURCE: I'VE BEEN A BAD MANAGER
    

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77. OPTIMIZE YOUR "SUPPORT" TIME
    - SCHEDULE OFFICE HOURS
    
    - PAIRING
    
    - DEBUGGING
    
    - MENTORING
    
    - CO-STUDYING
    
    - BLOCK TIME TO UNBLOCK OTHERS
    
    - READ EMAIL
    
    - REVIEW PULL REQUESTS
    
    - WRITE DOCUMENTATION
    
    - HELP QA OR ACCEPTANCE
    

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78. IF ALL THE ATTENTION GOES TO THE CODE YOU
    WRITE, NONE OF IT IS LEFT FOR THOSE WHO
    YOU WRITE CODE WITH
    

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79. STEP 2 : FIND ALLIES &
    COMMON VALUES
    

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80. CREATE PATTERNS AROUND
    COMMON INTERESTS
    

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81. IF PEERS VALUE:
    

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82. LEARNING / MENTORSHIP
    LOW EFFORT/$$/TIME:
    
    - ATTEND A MEETUP
    
    - WATCH AN ONLINE TALK TOGETHER
    
    - SHARE AN ARTICLE AND DISCUSS AT LUNCH
    
    HIGHER EFFORT || $$ || TIME:
    
    - START A STUDY GROUP
    
    - GIVE A TALK
    
    - TAKE ONLINE COURSE TOGETHER
    
    - START A SIDE PROJECT TO LEARN
    

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83. CODE QUALITY
    - PAIR W SOMEONE TO ADD FIRST TEST
    
    - FIND A CODE REVIEW BUDDY
    
    - ADD LOW EFFORT/$$ QUALITY TOOLS
    
    - PAIR WITH QA/PRODUCT ON ACCEPTANCE
    
    - GIVE VISIBILITY INTO SUPPORT EFFORTS
    

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84. COLLABORATION
    - SUGGEST DELEGATION COMMITMENTS
    
    - INCLUDE PEERS IN YOUR DECISIONS
    
    - PREVENT SOLO PROJECTS OR CHANGES
    
    - TRUST PEERS WITH THEIR DECISIONS
    

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85. HELPING CUSTOMERS
    - GET INVOLVED IN CUSTOMER SERVICE
    
    - TAKE CUSTOMER SUPPORT ISSUES SERIOUSLY
    
    - FIX BUGS WITH LOW EFFORT HIGH IMPACT
    
    - ENCOURAGE CONSTANT USE OF YOUR PRODUCT
    

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86. STEP 3 : GROW YOUR
    INFLUENCE
    

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87. WHEN YOU HAVE SUCCESSFULLY
    CREATED UNOFFICIAL PROCESSES
    

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88. FIND WAYS TO SHARE YOUR
    RESULTS TO A BROADER AUDIENCE
    

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89. RECRUIT OTHERS INTO YOUR
    NEW FOUND AWESOMENESS
    

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90. PROCESS IS A PRODUCT YOU CAN SHIP,
    MARKET & INCREASE ADOPTION OFF
    

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91. UNDERSTAND YOUR "MARKET",
    "SHIP" & "ITERATE"
    

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92. PROCESS UX WILL MATTER
    

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93. YOUR PROCESS CAN "DISRUPT"
    POOR MANAGEMENT
    

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94. THE SAME WAY THAT TINY
    COMPANIES DO IN EXISTING MARKETS
    

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95. YOU CAN ONLY BUILD
    
    AN ENGINEERING CULTURE
    WHERE YOU MATTER...
    

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96. Can someone look at my pull request please?
    This should go to QA later today.
    nhocki 10:03 AM
    sebasoga 10:17 PM
    Sorry, was busy. Added nits. I'm +1
    

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97. ...BY SHOWING OTHERS
    THAT THEY MATTER TO
    
    YOU
    

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98. GRACIAS
    ques&ons:
    @buri&ca
    

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