Taking the Pain Out of Support Engineering

045d790f605ea8d482380c5075d802d5?s=47 Cecy C.
April 18, 2018

Taking the Pain Out of Support Engineering

Production support is not a priority. No one on the team wants to work on support cards. Being on-call is a pain. Does this ring a bell? We've all been there! There is a better way to handle Support Engineering for your product. A way that will level up your team, and create positive support experiences for your customers. Drawing on 3+ years of Support Engineering at two different companies, I will share successful Support patterns and tools you can start using today to improve your product support.


Cecy C.

April 18, 2018