Alert Handling with Datadog Incident Management

JDDUG meetup#1
https://datadog-jp.connpass.com/event/185920/

1. Alert Handling with Datadog Incident Management Takeshi Kondo / @chaspy 2020/08/25 JDDUG meetup#1
2. Datadog Incident Management
3. Datadog Incident Management https://www.datadoghq.com/blog/incident-response-with-datadog/
4. Datadog Incident Management https://docs.datadoghq.com/monitors/incident_management/
5. Datadog Incident Management https://docs.datadoghq.com/monitors/incident_management/ Cool
6. Who am I chaspy chaspy_ Lead Software Engineer Site Reliability Engineering at Quipper Takeshi Kondo
7. Agenda • Introduction of Datadog Incident Management • Alert Handling in Quipper
8. Agenda • Introduction of Datadog Incident Management • Alert Handling in Quipper
9. Incident Response 6-Step Plan 1. Preparation 2. Identification 3. Containment 4. Eradication 5. Recovery 6. Review lessons learned https://www.varonis.com/blog/incident-response-plan/
10. Incident Response 6-Step Plan 1. Preparation 2. Identification 3. Containment 4. Eradication 5. Recovery 6. Review lessons learned -> Postmortem https://www.varonis.com/blog/incident-response-plan/ Incident Management
11. Datadog Incident Management • Overview • Timeline • Remediation
12. Datadog Incident Management • Overview • Timeline • Remediation
13. Datadog Incident Management: Overview
14. Severity Levels: Smart default and configurable
15. Status Levels and Properties Fields
16. Datadog Incident Management: Overview
17. Datadog Incident Management • Overview • Timeline • Remediation
18. Datadog Incident Management: Timeline
19. Datadog Incident Management • Overview • Timeline • Remediation
20. Datadog Incident Management: Remediation
21. Agenda • Introduction of Datadog Incident Management • Alert Handling in Quipper
22. See “Alerting Strategy for Self-Contained Team” https://speakerdeck.com/chaspy/alerting-strategy-for-self-contained-team
23. Review alerts Daily
24. Review alerts at Daily Standup
25. Review alerts at Daily Standup
26. Thank You! chaspy chaspy_ Lead Software Engineer at Quipper Takeshi Kondo