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Alert Handling with Datadog Incident Management

Alert Handling with Datadog Incident Management

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Takeshi Kondo

August 25, 2020
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  1. Alert Handling with Datadog Incident Management Takeshi Kondo / @chaspy

    2020/08/25 JDDUG meetup#1
  2. Datadog Incident Management

  3. Datadog Incident Management https://www.datadoghq.com/blog/incident-response-with-datadog/

  4. Datadog Incident Management https://docs.datadoghq.com/monitors/incident_management/

  5. Datadog Incident Management https://docs.datadoghq.com/monitors/incident_management/ Cool

  6. Who am I chaspy chaspy_ Lead Software Engineer Site Reliability

    Engineering at Quipper Takeshi Kondo
  7. Agenda • Introduction of Datadog Incident Management • Alert Handling

    in Quipper
  8. Agenda • Introduction of Datadog Incident Management • Alert Handling

    in Quipper
  9. Incident Response 6-Step Plan 1. Preparation 2. Identification 3. Containment

    4. Eradication 5. Recovery 6. Review lessons learned https://www.varonis.com/blog/incident-response-plan/
  10. Incident Response 6-Step Plan 1. Preparation 2. Identification 3. Containment

    4. Eradication 5. Recovery 6. Review lessons learned -> Postmortem https://www.varonis.com/blog/incident-response-plan/ Incident Management
  11. Datadog Incident Management • Overview • Timeline • Remediation

  12. Datadog Incident Management • Overview • Timeline • Remediation

  13. Datadog Incident Management: Overview

  14. Severity Levels: Smart default and configurable

  15. Status Levels and Properties Fields

  16. Datadog Incident Management: Overview

  17. Datadog Incident Management • Overview • Timeline • Remediation

  18. Datadog Incident Management: Timeline

  19. Datadog Incident Management • Overview • Timeline • Remediation

  20. Datadog Incident Management: Remediation

  21. Agenda • Introduction of Datadog Incident Management • Alert Handling

    in Quipper
  22. See “Alerting Strategy for Self-Contained Team” https://speakerdeck.com/chaspy/alerting-strategy-for-self-contained-team

  23. Review alerts Daily

  24. Review alerts at Daily Standup

  25. Review alerts at Daily Standup

  26. Thank You! chaspy chaspy_ Lead Software Engineer at Quipper Takeshi

    Kondo