Ventur Test

Ventur test

Transcript

1. WE’RE HERE TO GET YOU THERE
2. TURNING TRAVEL MANAGEMENT INTO TRAVEL COMPANIONSHIP
3. TRAVEL IS MORE COMPLEX THAN EVER COVID Restrictions Duty of Care Mental Well-being Policy Compliance Value vs Cost Benefit Carbon Responsibility Growing Choice Millennials Value Experience
4. • Company travel policy impacts overall employee satisfaction • Satisfied business travellers are more productive • 'Bleisure' a growing trend with discerning millennials • Thriving businesses travel more than their competitors TRAVEL MATTERS Said travel was vital for company growth 90% Said travel teaches valuable life lessons 66% View business travel as personal growth 70%
5. THE RIGHT TRAVEL PROGRAMME Safety & security of company assets (travellers) Travel programme in a one stop shop Keeping ahead of the travel tech curve Real time cost & savings tracker High advocacy & employee satisfaction CSR compliance (Co2 tracking) Travel optimisation
6. WE’RE HERE Founded in 1971 Independent and family owned Partnership is our ethos A UK company - global mindset Customer first culture Vast experience across multiple sectors Corporate / Sports / Groups heritage
7. TO GET YOU THERE Bespoke to your needs Dedicated account management Specialist travel consultant team Always on service 24/7 support Optimised pricing / routing options Data centric client review Journey start to end companion
8. VENTUR PILLARS OF SUCCESS SERVICE INSIGHT TECHNOLOGY
9. CUSTOMER-CENTRIC Exceptional service standards Customer focused leadership Empowered front line Kaisen approach to service NPS / C-Sat barometer Omni-channel contact strategy We’re here when things get difficult!
10. INSIGHT Single holistic view of travel expense programme Data transformed into intelligence Savings analysis Travel behaviours / trend analysis AI driven optimisation recommendations
11. TECHNOLOGY Perfect for simple trips Saves time and cost Book all in one place Market leading technology Online support help desk Embedded travel and approval policies Mobile optimised interface
12. JOINING TOGETHER DISCOVERY TWO WEEKS ON- BOARDING 2-8 WEEKS GO LIVE! LAUNCH DATE PROGRAMME LIVE 0-6 MONTHS ONGOING REVIEW, REFINE ONGOING • Understanding your needs • Tailor a bespoke solution • Collaborative deep dive • Solution design • Programme design • SLA set up • Pricing + value outline • Internal comms announcement • On-site surgery • Stakeholder review • Traveller training programme • Technology launch • Hearts and minds sessions • Weekly service review calls • Monthly service review visits • Valuable MI with insights for spend, patterns and rewards • Beyond 6 months we can visit monthly or quarterly. • Travel experts as a point of contact • An extension of your team • Versed in your needs and preferences • Responsive in line with SLAs • Go-live announcement • Service team on-site presence • 7 day sign off • Launch phase status review
13. OUR PROMISE We know our business. We’re consistent in our service levels, giving you the confidence to trust us no matter what. ASSURED We don’t use the words “experts”. We’re specialists who are constantly looking for ways to enhance and hone our skills and knowledge in a fast changing sector. CURIOUS Our purpose is clear. To provide world class travel solutions and be the travel companion our clients can rely on. PURPOSEFUL We set high standards. From the first time we engage through to the hustle and bustle of scheduling connections we strive to be the best. EXCEPTIONAL
14. WE GET THEM THERE
15. TESTIMONIAL – SPORTS “The team have completely revolutionised our travel. There’s certainly a lot of trust in this partnership; there has to be. We’re travelling the world to play in the biggest tournaments and that can be a lot of pressure for the team – to have the travel managed seamlessly for us makes a huge difference. What we’ve found is that the service is completely bespoke to us and that’s what makes it work – Ventur knows our needs inside and out and it’s always an outstanding job.” ECB
16. TESTIMONIAL – OIL & GAS “Partnering with Ventur has been a breath of fresh air. It’s easy to see that the team is very knowledgeable, and they’re always quick to respond to urgent enquiries which is incredibly important to us. Due to the nature of our work, we often need to book or amend plans quickly to send a technician out to a client site, and having Ventur as an extension of our team to support us with this is essential.” ICR
17. COME JOIN US ON OUR VENTUR #TRAVELCOMPANION #WE’REHERE #TOGETYOUTHERE