Design For Humans

2047741c55e56804e4d2ee28a072b78a?s=47 D&B Talks
September 30, 2013

Design For Humans

Présentation de Guillaume Deflaux au troisième D&B Talk.

http://dbtalks.org/

2047741c55e56804e4d2ee28a072b78a?s=128

D&B Talks

September 30, 2013
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Transcript

  1. Design for Humans D&B TALK #3 - SEPTEMBER 30TH, 2013

  2. Who? Guillaume Deflaux Software Engineer @ Terre des hommes

  3. What? Software Design for Humanitarian & Development Contexts

  4. Say What?! Design & ux, but not only Understand the

    design process Understand what people do What is so special about Humanitarian & Development contexts?
  5. Humanitarian - ? - Development

  6. None
  7. None
  8. None
  9. None
  10. Strong Constraints Overall Context Technology & Infrastructure Economical Means User

    Business Process Culture
  11. What Type of Software? Case management for social workers Case

    management for judicial workers Stock management for aid workers Diagnostic support for health workers
  12. Registre Electronique de Consultations Diagnostic support tool IMCI Protocol Primary

    healthcare centers Health workers (nurses) Burkina faso REC
  13. Overall Context What is the reality of users? Where do

    they work? What are their working conditions? clue Helps you understand the problem & imagine the overall solution.
  14. REC - Context HTTPS://DB.TT/GN3LBUYS

  15. REC Specifications Quick data entry Small movable device A lot

    of patients BUsy work place
  16. Infrastructure &Technology How do People use existing technologies? Is internet

    available, stable, affordable? Is electrical power available, stable? Are intervention areas accessible? clue Rely & build on what exists. Do not fight the environment.
  17. REC SIM 1 SIM 3 SIM 2 SIM 4

  18. REC NO INTERNET

  19. REC

  20. SOLAR PANELS REC

  21. REC Specifications Quick data entry Small movable device Offline data

    Synchronization Physical transport of data Low power consumption device A lot of patients Busy work place No internet Motorbikes available Solar energy
  22. Users Who are the users? What do they hope for?

    What do they fear? Assess the level of technological “savvyness” Confront your vision with theirs clue Know the users & take their input into account.
  23. REC

  24. REC Specifications Quick data entry Small movable device Offline data

    Synchronization Physical transport of data Low power consumption device Simple data entry A lot of patients Busy work place No Internet Motorbikes available Solar Energy Unexperienced users
  25. Economical Means Are people willing to pay for technology? How

    much can people spend on technology? Are there financing mechanisms available? clue Money should not be a limiting factor. Find a financially sustainable solution.
  26. REC

  27. REC Specifications Quick data entry Small movable device Offline data

    Synchronization Physical transport of data Low power consumption device Simple data entry Cheap replaceable hardware A lot of patients Busy work place No Internet Motorbikes available Solar Energy Unexperienced users Limited finances
  28. Business Process What is the job of the users? How

    do they actually perform their job? What are the flaws of the current work practices clue Embed the proper processes. Make sure they are user-validated.
  29. REC

  30. REC Specifications QUICK DATA ENTRY SMALL MOVABLE DEVICE OFFLINE DATA

    SYNCHRONIZATION PHYSICAL TRANSPORT OF DATA LOW POWER CONSUMPTION DEVICE SIMPLE DATA ENTRY CHEAP REPLACEABLE HARDWARE SEQUENTIAL & ERROR-PROF DATA ENTRY A LOT OF PATIENTS BUSY WORK PLACE NO INTERNET MOTORBIKES AVAILABLE SOLAR ENERGY UNEXPERIENCED USERS LIMITED FINANCES STRONG MEDICAL PROTOCOL
  31. Culture Understand how users perceive the technology Understand how others

    perceive the technology Understand how the technology affects relationships clue Work on technology acceptance.
  32. The Solution

  33. The Architecture X 10-inch Netbook Customized Ubuntu Linux Web Application

  34. The Hardware

  35. The Software HTTPS://DB.TT/I2Q4EYKH HTTP://REC-TDH.HEROKUAPP.COM/ USER: GUEST / PWD: GUEST

  36. The Statistics 3 50 200+ 76’000+ 220’000+ years in production

    health centers health workers trained treated children diagnostics wow!
  37. That’s all folks! Guillaume Deflaux deflaux.guillaume@gmail.com http://tdh.ch | http://pillango.im