[2019.12 Meetup] [LIGHTNING TALK 2] Urbano Freitas - How to Have Better Monitoring of Your Systems

Transcript

1. How to Have Better Monitoring of Your Systems Discover the Not So Hidden Secrets Urbano Freitas, OutSystems DevOps team leader https://www.linkedin.com/in/urbanofreitas/ 1 Source: https://pt.freeimages.com/photo/monitor-2-1242535
2. What is Monitoring? 2 Before we start...
3. Monitoring is... 3
4. ...Collect System data... 4 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010 101010101010101010101010101010
5. ...to be able to observe their health and behaviour through time. 5
6. ...and yes... 6 ...data can also be used to... ...send alerts!
7. How to do it better? 7
8. Avoid be trapped within the myths 8 ➔ There is... ➔ No bullet proof monitoring ➔ There is no perfect system ➔ Is all a balance between investment and return. (But make sure you have ROI) ➔ Is about making trade-offs
9. It’s everyone responsibility 9 Business Devs Ops Arch Deve Ops :p
10. Know your system!!!! ➔ The relations between the elements of the system (CIs - configuration items) 10 Source: https://www.radzen.com/documentation/crm-database/ ➔ Expected behaviour ➔ How do they communicate ➔ ...
11. If you don’t know Take time to do it 11 Practice, Practice, Practice Learn it
12. Start with the questions your organization want to be able to answer 12 ➔ Is my system/app/etc available? Examples ➔ What do I need to control to assure my system/app/etc is working as expected? ➔ What is working as expected? ➔ ... ➔ Is my system/app/etc performant? ➔ What is being performant? ➔ What is being available?
13. Define and agree “answers” with all relevant stakeholders 13
14. Do it to all layers 14 Workflow 1 Workflow 2 Workflows Workflow ... Workflow X Apps Middleware Operating system Infrastructure
15. Start from the top... 15 Workflow 1 Workflow 2 Workflows Workflow ... Workflow X Apps Middleware Operating system Infrastructure ...to the bottom.
16. See if you have the data you need to answer the questions made 16
17. If you don’t have it... 17 Create it... Source: https://opentelemetry.io/
18. Leverage Industry best practices and the community 18 ➔ Google SRE practices ➔ Community ➔ Thought Leaders
19. ...an the end... 19 ➔ Use the tools
20. In sum... 20 Before we end...
21. ➔ Monitoring is essential to do DevOps 21 ➔ It’s very little about the tools ➔ It never ends