Teaching HCI in the Capital of Culture

Transcript

1. Teaching  HCI  in  the     Capital  of  Culture  

   Damjan  Obal,  Domen  Verber   University  of  Maribor  

2. I@nerary   •  “The  Double  Challenge”        

             featuring  Maribor  2012  &                                         University  of  Maribor.     •  Challenges  faced,  ques@ons  asked   •  (re)Thinking  HCI  educa@on   •  Methodology:  “Experien@al  Double   Diamond”   •  The  Case   •  What  now?    

3. “The  Double  Challenge.”   Featuring…   •  Maribor  –  European

    Capital  of   Culture  2012.     •  University  of  Maribor  -­‐  Media   Communica@on  MA  students   –  Ubiquitous  Compu@ng  for  Media  

4. Challenge(r)  #1:  Maribor  2012   •  Engagement  (tourists  &  locals

    &  youth!)   •  Connectednes  (content  &  people)  

5. Challenge(r)  #2:     Ubicomp4Media   •  Maribor  –  European

    Capital  of   Culture  2012.     •  University  of  Maribor  -­‐  Media   Communica@on  MA  students   –  Ubiquitous  Compu@ng  for  Media  

6. Challenges     Opportuni@es     •  Combine  challenges,  “open

    the  box”   •  Real  problems   •  “Excuse”  to  move  to  HCI  

7. Framework     •  Exposure  to  real  challenges   • 

   Concrete  goals  yet  open  the  process   •  UCD  &  Double  Diamond  

8. Framework     •  Exposure  to  real  challenges   • 

   Concrete  goals  yet  open  the  process   •  UCD  &  Double  Diamond  

9. 1/4  Discover   •  UCD  and  HCI  101   – 

   Understand  your  users   •  Exposed  to  challenges  (by  local   representa@ves,  businesses…)   •  Explore   •  User  research  in-­‐the-­‐wild   •  DIVERGE  

10. Shadowing  (ethnographical  research)  

11. Show&Tell  (contextual  design,  eg.  Beyer,  Holzblaa)  

12. 2/4  Define   •  Synthesize     •  Data  >

     info  >  knowledge  >  insight  =        UNDERSTANDING   •  Iden@fy  problems  &  opportuni@es   •  CONVERGE  

13. Personas  (see  Cooper  et  al.)  

14. Personas  &  Scenarios  (see  Cooper  et  al.)  

15. User  Journey  Map  (Service  Design)  

16. Izbrane vaje Define  the  canvas  

17. 3/4  Develop   •  Quan@ty  >  Quality   •  Start

     lo-­‐fi  and  wide   •  Show  to  students  &  users   •  Test/  learn/  iterate   •  DIVERGE  

18. Prototypes  

19. ! Prototypes  

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21. 4/4  Deploy   •  Synthesize  (again)   •  Finalize  &

     refine   •  Pitch  solu@ons  to  open  public   •  Fight  &  commit   •  CONVERGE    

22. Rethinking  HCI   •  No  way  to  teach  HCI  &

     UCD  in  1  course   •  Experien@al  learning  (Obrenović)   •  HCI  is  interdisciplinary.  Endorse  it  as  such.     •  Fuzzy  goals   •  Real  people.  Real  challenges.  Real  ideas.   –  Mo@va@on  &  commitment   •  “forced”  divergence  

23. What  now?     •  Follow  the  good  guys  

    •  More  partners  (challenges)   •  Advocate  UCD   •  Teach  HCI  (guerilla?)    

24. And  culture?  

25. Damjan  Obal,  @damjanobal   Domen  Verber   University  of  Maribor

        Venice,  September  2012