NXT 2019: The Future of EHS | Day 1

Transcript

1. OCTOBER 3 — 4 | SAN DIEGO, CA The Future of EHS
2. Opening Remarks
4. Customer Showcase R O S E B U R G F O R E S T P R O D U C T S
5. CULTURE CHANGE John Myers Corporate Director, EHS
6. True Passion • Passion is contagious • Be a leader that is recognized as a safety champion • Gain credibility – street cred – know your business • Influence positive change • Don’t get put in the corner – “the safety guy” • Grow leaders that have a specialty in safety • Are you up for this or do you need to find your champion?
7. Honor Current state • The current state is what it is • Complaining does not make change happen • Be truly excited about what can be the new norm • Success and failure is dependent on your attitude
8. Establish visible vision • What’s the end goal? What does it look like? • Make it simple, real and relatable • Capture the benefit • People are visual • Benchmarking internal and external successful organizations • Share/communicate everywhere
9. Channel your inner salesman • Sell product, idea, project, concept • People business not compliance business • Culture is changed through influence • Be a great salesperson (you and your team)
10. Send it Home
11. Optimize teamwork • Partner with those that support the effort • Utilize their help and achieve localized culture change • Showcase those wins • Create a snowball effect Find Your Allies
12. Optimize teamwork
13. Optimize teamwork • Wake up wanting to be winners • Everyone wants to be successful – you just need to show them what that looks like • Capitalize on competitive spirit as part of your culture change Create healthy internal competition
14. Optimize teamwork Monthly Safety Challenge
15. Optimize teamwork Monthly Safety Challenge Impact
16. Run, recognize, revise your plan • Acknowledge roadblocks and speed bumps • Address concerns head on • Don’t cover up or be afraid of opposition • Be empowered and act as agent for change • Understand/manage feelings and concerns • Create feedback loop • Leverage partners
17. Run, recognize, revise your plan 1,150 fifteen-minute interviews
18. Run, recognize, revise your plan Acknowledge And Respond to Feedback [video]
19. Run, recognize, revise your plan • Leadership Training • Leaders need to be trained how to be safety leaders Course Correction
20. Run, recognize, revise your plan • Ownership of safety • Leaders and all team members • Peer to peer accountability Course Correction
21. Run, recognize, revise your plan Even Failure Can Drive Positive Change
22. Embrace wins • Public/private positive recognition • Showcase and leverage your winners to motivate others • 4 to 1 rule • Promote visibility of culture change • Train staff to recognize new form of success • Spend time looking for success as you do for failure • Make it a priority to recognize others!
24. Zero To The Core safety strategy across company and now a core value Embrace wins
25. Rinse and Repeat
26. Summary True passion Honor current state Establish visible vision Channel your inner salesman Optimize teamwork Run, recognize, revise your plan Embrace wins
27. Q&A John Myers Corporate Director, EHS @ Roseburg Thank you!
28. Networking Break
29. Customer Showcase A V E N G E E N E R G Y S E V I C E S
30. Safety Program Reporting vs. Safety Performance Reporting M A R T A M O N T E R O , S R S U C C E S S C O A C H E C O M P L I A N C E
31. Agenda 1. Introduction 2. Goals of Reporting 3. Types of Reporting • Safety Program vs. Safety Performance • Corporate vs. Operational • Reports vs. Dashboards 4. Reporting in eCompliance 5. Q&A
32. Marta Montero • Senior Customer Success Coach • Enterprise Customers • Excel Nerd • Bridge Enthusiast
33. Why do we Report on Safety?
34. • Corporate goals • Compliance • Continuous improvement • Drive behaviour • Research • Incentivization / Rewards
35. What gets measured gets done What gets measured gets done ^ ^ doesn’t doesn’t / /
36. Timely Actionable Visible
37. Types of Reporting Safety Program Safety Performance
38. Safety Program Reporting • Implementation of your safety program • Quantitative (counts): o Training o Action Items o Inspections o Meetings o Incidents
39. Safety Performance Reporting • Quality of your safety program • Qualitative insights from form details: o Deficiencies in Inspections o Action Item Completion Status o Body parts involved in incidents
41. Corporate vs. Operational Reporting Dimensions Operational Reporting Corporate Reporting Scope Department Corporation Focus Individual Corporation Owner Site / Facility Manager; Safety Manager Senior Leadership Team; Safety Director; Data Team Time Frame Weekly / Monthly Quarterly / Annually Actionability Immediate Long-Term Presentation Configurable Reports Dashboards
42. Operational Reporting • Safety Manager / Site Supervisor • Departmental & Individual • Weekly/Monthly • Immediately Actionable • Configurable Reports
43. Corporate Reporting • Senior Leadership Team • Company-wide • Quarterly/Annually • Long-Term Actionability • Dashboards
44. Dashboards • One-screen summary visualization • Consumed at a glance • Focus on KPIs* Reports • Presentation of detailed data set • Require reading through • Focus on KPIs*
46. Reporting in eCompliance • Listing Views Charts • Charts and Reports • Standard Dashboards • Report Library • Editor Mode • Configured Reports • External BI Simple Complex Safety Intelligence
47. Let’s head over to Safety Intelligence
48. Reports to Review in Safety Intelligence • Forms > Inspection, Incident-Hazard and Meeting by Date (Chart) • Safety Program reporting • Showcase filters • Forms > Inspection, Incident-Hazard & Meeting by Type and Title (Chart) • Safety Program Reporting • Showcase drill-down • Forms > Average Form Sign Off (Chart) • Safety Performance reporting • Mixture of visualizations & data tables common in reports • Forms > Incident Field Response • Safety Performance Reporting • Show how to use filters to save as new report • Action Items > Action Item Workflow Statistics (Chart) • Safety Performance Reporting • Create a dashboard • Total # of Inspections by Employee • Top deficiencies • Subscribe to dashboard
49. Lunch Break
50. H A R I S H P A N D I A N , D I R E C T O R O F P R O D U C T E C O M P L I A N C E The Future of eCompliance
51. Innovation?
52. Cars
53. Cell Phones
55. “It’s embarrassing” “It’s inconvenient or takes too long” “My co-worker will get in trouble” of workplace injuries go unreported 50% “What’s the point?” Workers observes 4-5 hazards each day – most go unreported
56. How will we overcome these barriers? Education Motivation ⚡ Empowerment
58. Assets are involved in 30% of incidents
61. The future starts now.
62. The future starts now.
63. Activity Feed
64. User Profiles
65. Hazards
66. High Fives
67. Push Notifications
68. Dashboards
69. User submit an average of 3-5 Hazards/HiFi’s per week 60 - 90 sec hazards Increase in retention 25% Front line user engagement is higher than supervisors Increase in engagement per user 50%
70. 0 5 10 15 20 25 30 35 40 Slips/Trips/Falls Housekeeping Weather Conditions Human Error Hazard Categories 0 5 10 15 20 25 30 Helpful hand Following procedures Focused on task Going above and beyond High Five Categories 0 2 4 6 8 10 12 14 16 18 Clean up/organize area Take extra time/use caution Stay alert Stay focused Ensure tools are put away Watch out for others Corrective Actions Taken Low 30% Medium 28% High 31% Extreme 11% Hazard Severity
71. AI + Machine Learning
73. DOWNLOAD LOGIN Team Name: NXT2019 Username: firstname.lastname Password: abc123 Access the eC Edge App
74. Closing Remarks Free Time | 2:15 – 6:00PM EHS Gala Begins at 6:00PM