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Translating Customer Interactions to Documentation

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Avatar for Elaine Tsai Elaine Tsai
April 08, 2013

Translating Customer Interactions to Documentation

Talk given at WritetheDocs Conference in Portland, OR.

Avatar for Elaine Tsai

Elaine Tsai

April 08, 2013
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Transcript

  1. What is twilio? twilio powers business communications, making it easy

    to integrate voice, VoIP and text messaging into business processes and workflows Copyright © twilio Inc. 2012
  2. 2011 2012 2013 2014 2015 COST PER TICKET Cost per

    Ticket # of Tickets # of Customers