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Translating Customer Interactions to Documentation

Elaine Tsai
April 08, 2013

Translating Customer Interactions to Documentation

Talk given at WritetheDocs Conference in Portland, OR.

Elaine Tsai

April 08, 2013
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  1. What is twilio? twilio powers business communications, making it easy

    to integrate voice, VoIP and text messaging into business processes and workflows Copyright © twilio Inc. 2012
  2. 2011 2012 2013 2014 2015 COST PER TICKET Cost per

    Ticket # of Tickets # of Customers