Project Manager • Management of surveys rollout and field matters. • Conducting project pilots and complex or very technical qualitative studies. • Survey analysis, desk research. • Questionnaire interface design, infographics and marketing tools. > Tender management and bid writing, leading to public sector contracts: Région Wallonne, Awex, Infrabel, Enabel, CEHD… 2007-2008 -------------- Rosseels Printing Printing company (BE) IT Account Manager • Support to Marketing and Sales. • Account management and administration of the extranet programs. • Creation of sales and customers demo scripts. • Creation of newsletters. > Company new solutions more efficiently promoted by sales team. 2004-2005 -------------- Coca-Cola FMCG (EE&ME headquarters, BE) Creative Services Production Manager • Workflow management of packaging artworks. • Liaising with affiliates brand managers, outsourced design agency and printers. • Managing the outsourced resources : coordination, planning, prioritizing, problem solving. • Settingup and handling processes for monitoring and reporting for graphic projects. > Timelines improvement, anticipation of production problems. > Contribution to the affiliates satisfaction increase. 2002-2003 -------------- EMAP France British press group (FR) Editorial Coordinator • Contribution to the integration of IT technical projects and processes. • Interface with IT Managers and external suppliers. • Creation of guidelines for IT teams and users. > Creating userfriendly tools and processes for IT teams and users. 1994-2001 -------------- Sony Music France Entertainment (FR) Creative Services Prepress Manager • Traffic management of graphic projects. • Technical management of the creative team, design agencies and freelance designers. • Interface with Marketing brand managers and suppliers. • Liaison with international manufacturing and printing centres. • Setup and development of the new full digital workflow, creation of guidelines and reference toolkits. > Quick and successful transition to full digital workflow. > France grew up from bottom to leadearship in DTP development. > Creator and leader of a multimedia group. 1989-1993 -------------- MacVonk France Software publisher and distributor (FR) Trainer - Technical Support • Trainer (endusers, trainers, sales). • Technical support to endusers and resellers. • Creation of training tools, quick ref cards and newsletters. • Creation of Marketing aids (demo scripts, product sheets..). • Attending to fairs and exhibitions. > Creation, conception of thematic courses and pedagogic training sessions. > Creation of newsletters from A to Z to the audience of resellers and customers. 2018 to present: Freelance Consultant I started the year 2018 as a Freelance Consultant, still working exclusively for IRB Europe. However, my wish is to extend my activity to new clients, starting from the midyear on. To me, this is a kind of new start!