Originally given at inaugural Rackspace Operations Conference as an ignite talk. 20 slides which auto-advance after 15 seconds.
The habits of highly effective operations are so very real. This talk aims to showcase strategies for succeeding at hacking your product team's culture in order to get all on the team to value operations and working towards 'simply shipping, every time' without sacrificing velocity. Come hear tips and tactics for how behaviors helped influence the cultural transformation of a product team which now values and takes steps towards operational stability.
Nick Silkey is a systems engineer who has worked on multiple products within Rackspace Cloud. Prior roles have included ops engineering roles on Cloud Identity and Cloud Feeds (aka Atom Hopper). Most recently he joined the Cloud DNS product team, where Nick works on driving design and implementation of release engineering for the control plane for the Cloud DNS API.