We are all Remote Advocates

Internal talk for Contentful on my experience as Developer Advocate and working remote for Appcelerator and Zapier.

Transcript

1. We are all
   Remote Advocates
   Contentful, July 2017
   

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2. Prepared*
   • Me & My Timeline
   • We are all Advocates: What it Takes and Why it Works
   • We are all Remote: What is Takes and Why it Works
   • Zapier: A Fully Remote Company's Team & Tools
   

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3. Me & My Timeline
   Working from Home since 2013
   • 2013 - 2014: Freelance Mobile App Developer
   • 2015 - 2016Q2: Appcelerator Developer Advocate
   • 2016Q3 - Q4: The Things Network Developer Advocate
   • 2017 - Present: Zapier Support Engineer
   

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4. We are all
   Remote Advocates
   

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5. WARNING
   The following slide is just that... a slide
   

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7. "With every question you answer,
   ask yourself how you could
   prevent it from being asked again."
   

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8. What it Takes
   • Empathy for the User
   • Passion for the Product
   • Independent
   

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9. 
   Dogfooding... for real
   

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10. "Think of yourself as a privileged
    user. You can actually fix what you
    (and others) run into instead of
    merely working around it."
    

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11. 
    Ever heard of a secular
    evangelist?
    

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12. "There may be only one God, but
    there are countless products.
    Believe, testify, but never force."
    

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14. "Wake up to make the
    world a better place, not to
    clock in or finish chores."
    

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15. 
    Why it Works
    

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16. We are all
    Remote Advocates
    

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17. What it Takes
    Async FTW
    • Document Everything, but don't write Novels
    • Embrace the Cloud
    • Break it Down
    • Deploy with Confidence
    

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18. "If you find yourself waiting
    for answers, then you're
    doing remote work wrong."
    

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19. Why it Works
    For your Company
    • We are all Remote: Nobody can read your thought or
    (should be able to) access your files.
    • 24h DevOps, Support and Engineering out of the box.
    

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20. Why it Works
    For You
    • Once you remote, you can work anywhere, for anyone.
    • Less commute, more time... for work as well as family.
    • Create your ideal work environment, at home or
    elsewhere.
    

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21. Zapier
    makes you happier :)
    

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23. Zapier Team
    

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24. Zapier Team
    

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25. Zapier Team
    

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26. Zapier Team
    

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27. Zapier Team
    

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28. Zapier Values
    • Default to Action
    • Default to Transparency
    • Be Specific
    • Empathy, No Ego
    • Don't be a Robot, Build the Robot
    

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29. Zapier Habbits
    • Friday Updates: What you'd have standups for.
    • Pair Buddies: What you'd have lunch for.
    • All Hands Hangout: What you'd have drinks for.
    • Retreats: What you'd have Casual Friday for.
    

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30. Zapier Books
    zapier.com/learn
    

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31. Thank you
    The is yours!
    

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