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We are all Remote Advocates

We are all Remote Advocates

Internal talk for Contentful on my experience as Developer Advocate and working remote for Appcelerator and Zapier.

Fokke Zandbergen

July 11, 2017

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  1. Prepared* • Me & My Timeline • We are all

    Advocates: What it Takes and Why it Works • We are all Remote: What is Takes and Why it Works • Zapier: A Fully Remote Company's Team & Tools
  2. Me & My Timeline Working from Home since 2013 •

    2013 - 2014: Freelance Mobile App Developer • 2015 - 2016Q2: Appcelerator Developer Advocate • 2016Q3 - Q4: The Things Network Developer Advocate • 2017 - Present: Zapier Support Engineer
  3. What it Takes • Empathy for the User • Passion

    for the Product • Independent
  4. "Think of yourself as a privileged user. You can actually

    fix what you (and others) run into instead of merely working around it."
  5. "There may be only one God, but there are countless

    products. Believe, testify, but never force."
  6. "Wake up to make the world a better place, not

    to clock in or finish chores."
  7. What it Takes Async FTW • Document Everything, but don't

    write Novels • Embrace the Cloud • Break it Down • Deploy with Confidence
  8. Why it Works For your Company • We are all

    Remote: Nobody can read your thought or (should be able to) access your files. • 24h DevOps, Support and Engineering out of the box.
  9. Why it Works For You • Once you remote, you

    can work anywhere, for anyone. • Less commute, more time... for work as well as family. • Create your ideal work environment, at home or elsewhere.
  10. Zapier Values • Default to Action • Default to Transparency

    • Be Specific • Empathy, No Ego • Don't be a Robot, Build the Robot
  11. Zapier Habbits • Friday Updates: What you'd have standups for.

    • Pair Buddies: What you'd have lunch for. • All Hands Hangout: What you'd have drinks for. • Retreats: What you'd have Casual Friday for.