for directions — 65% Searching for a business — 47% Researching a product or service — 44% Making a shopping list — 39% Comparing products or services — 31% Adding items to a shopping cart — 26% Making a purchase — 25% Contacting customer service or support — 21% Providing feedback for a product/service — 19% ソース https://marketingland.com/alexa-devices-maint ain-70-market-share-in-u-s-according-to-surve y-265180 ※ この調査の対象はVirtual Assistant 全般としてお り、Siri、Google Assistant など、Smartphone上の アシスタントも含まれています。