Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Contributing Code Empathetically
Search
HipsterBrown
October 17, 2015
Programming
0
560
Contributing Code Empathetically
Remembering the People Behind Projects.
Given at jQuery Dev Summit 2015.
HipsterBrown
October 17, 2015
Tweet
Share
More Decks by HipsterBrown
See All by HipsterBrown
The Other Side of Empathy - JSConf Budapest
hipsterbrown
0
270
I'd like to add you to my professional [wireless] network
hipsterbrown
0
100
Talking Tessel with a Hardware Newbie
hipsterbrown
0
160
Collaborative Style Syntax
hipsterbrown
0
120
The Other Side of Empathy - JSConf EU 2015
hipsterbrown
0
120
The Other Side of Empathy
hipsterbrown
1
440
The Other Side of Empathy
hipsterbrown
0
100
Winning on the Wrist
hipsterbrown
0
120
Neat - A Semantic Grid Framework
hipsterbrown
0
270
Other Decks in Programming
See All in Programming
Practical Tips and Tricks for Working with Compose Multiplatform Previews (mDevCamp 2025)
stewemetal
0
120
Go Modules: From Basics to Beyond / Go Modulesの基本とその先へ
kuro_kurorrr
0
110
從零到一:搭建你的第一個 Observability 平台
blueswen
1
840
複数アプリケーションを育てていくための共通化戦略
irof
10
3.8k
eBPFを用いたAIネットワーク監視システム論文の実装 / eBPF Japan Meetup #4
yuukit
3
740
💎 My RubyKaigi Effect in 2025: Top Ruby Companies 🌐
yasulab
PRO
1
130
技術懸念に立ち向かい 法改正を穏便に乗り切った話
pop_cashew
0
1.3k
Perlで痩せる
yuukis
1
680
「ElixirでIoT!!」のこれまでとこれから
takasehideki
0
350
Spring gRPC で始める gRPC 入門 / Introduction to gRPC with Spring gRPC
mackey0225
2
480
Datadog RUM 本番導入までの道
shinter61
1
240
業務自動化をJavaとSeleniumとAWS Lambdaで実現した方法
greenflagproject
1
100
Featured
See All Featured
Understanding Cognitive Biases in Performance Measurement
bluesmoon
29
1.8k
A better future with KSS
kneath
239
17k
GitHub's CSS Performance
jonrohan
1031
460k
What’s in a name? Adding method to the madness
productmarketing
PRO
22
3.5k
Put a Button on it: Removing Barriers to Going Fast.
kastner
60
3.9k
Into the Great Unknown - MozCon
thekraken
39
1.8k
Product Roadmaps are Hard
iamctodd
PRO
53
11k
Designing for humans not robots
tammielis
253
25k
How to Ace a Technical Interview
jacobian
276
23k
Chrome DevTools: State of the Union 2024 - Debugging React & Beyond
addyosmani
6
690
Building an army of robots
kneath
306
45k
Typedesign – Prime Four
hannesfritz
42
2.7k
Transcript
Contributing Code Empathetically
Remembering People Behind Projects
Who Am I?
Who Am I? Nick Hehr Empathetic Community Member Front-End Developer
Hoodie Contributor
None
What is Empathy?
What is Empathy? The ability to understand and share the
feelings of another.
What is Empathy? Seeing the world through the eyes of
someone else.
Breakdown • Context • Constructive Feedback • Communication • Caring
Context
The internal and external factors that influence the decisions we
make and actions we take.
How It Relates • No One is Un-Opinionated • We
All Have Biases • Listening is Key • “Why?”
None
Set The Example
Descriptive Descriptions • screenshots, animated GIFs, or screencasts • the
behavior and visuals you expected • related issues that would be closed • any context/reasoning behind why a change should be made • notes or concerns while in progress
Constructive Feedback
The return of information that helps to develop or improve.
How It Relates “If you don’t have anything nice to
say, then don’t say anything at all.”
None
How It Relates “If you don’t have anything nice to
say, then don’t say anything at all.”
How It Relates “If you don’t have anything nice to
say, then don’t say anything at all.”
How It Relates “If you don’t have anything constructive to
say, then don’t say anything at all.”
• Mutually Agreed Upon • Set Up With Expectations •
In An Open Space • Shared With Context Constructive Feedback is…
Example Code Reviews
It is intended to find and fix mistakes overlooked, improving
both the overall quality of software and developers' skills.
Encouraging Constructive Feedback
None
https://github.com/atom/atom/blob/master/ CONTRIBUTING.md
https://github.com/hoodiehq/hoodie/blob/master/ CONTRIBUTING.md
Communication
The successful sharing of ideas and feelings between people.
How It Relates • What We Say • How We
Say It • Where We Say It
“I” Statements For Giving Constructive Feedback For Getting Context
“You” Statements For Getting Context For Giving Constructive Feedback
None
How We Communicate • General = Slack • Standups =
Hangouts / In-Person • Recorded Discussions = GitHub Issues • Long-Form / Async = Email
https://<your-team>.slack.com/ customize/slackbot
Caring
To provide the needs of something and show interest in
it.
How It Relates • Caring is Sharing • And Listening
• And Understanding
How Much Do You Care?
Do You Care Enough… • To Write A Blog Post?
• To File An Issue? • To Send An Email? • To Record A Screencast? • To Submit A Pull Request?
– Yoda “Don’t give in to hate. It leads to
the Dark Side.”
Example Documentation
Documentation Matters • Wikis • Code Comments • Styleguides •
Pattern Libraries • README.md
Exemplifying Caring
http://hood.ie/community/#contributors
http://hood.ie/contribute/
By starting to apply empathy to connect with others professionally,
we can continue down that path to connect with others personally.
Resources
http://rosenfeldmedia.com/books/practical-empathy/
http://more-empathy.online
Thank You