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The Other Side of Empathy - JSConf EU 2015

HipsterBrown
September 25, 2015

The Other Side of Empathy - JSConf EU 2015

In an industry that is so focused frameworks & tooling, we tend to lose sight of the people behind the products and how we work with them. I’ve found empathy to be a powerful resource while collaborating with teams inside companies and across the open source community. By breaking down The Other Side of Empathy, I will demonstrate how applying its principles to your development process will benefit the community and the products they create.

HipsterBrown

September 25, 2015
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Transcript

  1. How It Relates No One is Un-Opinionated We All Have

    Biases Listening is Key “Why?”
  2. How It Relates “If you don’t have anything nice to

    say, then don’t say anything at all.”
  3. How It Relates “If you don’t have anything nice to

    say, then don’t say anything at all.”
  4. How It Relates “If you don’t have anything nice to

    say, then don’t say anything at all.”
  5. How It Relates “If you don’t have anything constructive to

    say, then don’t say anything at all.”
  6. Mutually Agreed Upon Set Up With Expectations In An Open

    Space Shared With Context Constructive Feedback is…
  7. It is intended to find and fix mistakes overlooked, improving

    both the overall quality of software and developers' skills.
  8. How We Communicate General = Slack Standups = Hangouts /

    In-Person Recorded Discussions = GitHub Issues Long-Form / Async = Email
  9. Do You Care Enough… To Write A Blog Post? To

    File An Issue? To Send An Email? To Record A Screencast? To Submit A Pull Request?
  10. Mentoring Matters Remember Starting Out? Did You Have A Mentor?

    Did You Want A Mentor? Do You Want To Learn?
  11. Contributing • Just Listen For A Day • Apply The

    Examples • Start Off Small • Remain Open to Sharing