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The Other Side of Empathy - JSConf Budapest

The Other Side of Empathy - JSConf Budapest

Empathy is a skill that is sorely lacking in the tech industry, as folks tend to care more about code and tools than the people with whom they're working. Empathy is something that can be learned and applied to our everyday work and beyond. This is an intro to encouraging and exemplifying empathy.

This is an iteration on my previous presentation for JSConf Budapest. I've updated it to include more examples from various projects.

HipsterBrown

May 12, 2016
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Transcript

  1. How It Relates • No One is Un-Opinionated • We

    All Have Biases • Listening is Key • “Why?”
  2. Remembering Context • Take A Deep Breath • Clear Your

    Mind • Ask “Why?” (sincerely) • Listen
  3. How It Relates “If you don’t have anything nice to

    say, then don’t say anything at all.”
  4. How It Relates “If you don’t have anything nice to

    say, then don’t say anything at all.”
  5. How It Relates “If you don’t have anything nice to

    say, then don’t say anything at all.”
  6. How It Relates “If you don’t have anything constructive to

    say, then don’t say anything at all.”
  7. • Mutually Agreed Upon • Set Up With Expectations •

    In An Open Space • Shared With Context Constructive Feedback is…
  8. It is intended to find and fix mistakes overlooked, improving

    both the overall quality of software and developers' skills.
  9. How It Relates • What We Say • How We

    Say It • Where We Say It
  10. How We Communicate • General = Slack • Standups =

    Hangouts / In-Person • Recorded Discussions = GitHub Issues • Long-Form / Async = Email
  11. Do You Care Enough… • To Write A Blog Post?

    • To File An Issue? • To Send An Email? • To Record A Screencast? • To Submit A Pull Request?
  12. Mentoring Matters • Remember Starting Out? • Did You Have

    A Mentor? • Did You Want A Mentor? • Do You Want To Learn?
  13. Contributing • Just Listen For A Day • Apply The

    Examples • Start Off Small • Remain Open to Sharing