Upgrade to Pro — share decks privately, control downloads, hide ads and more …

The Other Side of Empathy

The Other Side of Empathy

This presentation is a re-focused version of what was originally called Snap Judgements: The Other Side of Empathy. Given after writing about it on The Pastry Box Project: https://the-pastry-box-project.net/nick-hehr/2014-July-5

It was given at BrooklynJS, January 2015.



January 15, 2015


  1. The Other Side of Empathy

  2. Quick Overview • Twitter is Terrific • Twitter is Terrible

    • Recovery • Helping Instead of Hurting
  3. Twitter Is Terrific

  4. Open To Anyone

  5. Everyone Gets A Voice

  6. Sharing Is Caring

  7. Twitter is Terrible

  8. Trolls

  9. Gut Reaction === Rage Tweet

  10. Gut Reaction === Rage Tweet

  11. Gut Reaction === Rage Tweet

  12. Then there’s this guy…

  13. None
  14. The Other Side of Empathy

  15. None
  16. Recovery

  17. How does that make you feel?

  18. http://youtu.be/K9rb9Ba4VV4?list=PL055Epbe6d5bab7rZ3i83OtMmD-d9uq2K

  19. One Deep Breath

  20. None
  21. Helping Instead of Hurting

  22. Do You Really Care?

  23. How Can You Help? • Is there a feedback link?

    • Is it open source? • Is there an email address? • Is there a discussion forum?
  24. None
  25. Take One, Pass It Along

  26. Extra Reading • Your Most Important Skill (https://medium.com/ @chadfowler/your-most-important-skill-empathy- a75ffe5e0877)

    • Dirty Laundry (http://sammorr.is/blog/2015/01/05/dirty- laundry/) • Practical Empathy (http://rosenfeldmedia.com/books/ practical-empathy)
  27. Help Keep Me in Check @hipsterbrown

  28. Thank You!