Online Direct Sales Market Share We are the clear leader in China’s online direct sales sector, with market share in Q3 2015 Source: iResearch, 2015 .12 Other 11.4% 0.8% 1.5% 2.2% 2.4% 3.5% 4.1% 7.2% 9.9% 58.3% 56.9% 56.9% JD.COM INC.
B2C ecommerce platform in China, with market share of in Q2 2015 – and growing twice as fast as the overall industry. We are Growing Much Faster than the Industry Overall B2C Ecommerce Market Share 23.3% JD.COM INC.
on NASDAQ in May 2014 Top 10 International Internet Companies(by Revenue) Source:Resource:Google Finance 9 Mar. 2016 *2015 Revenue No. Company Region 2015 Revenue (USD) 1 Amazon.com US 107bn 2 Google US 66bn 3 JD.COM INC. China 28bn 4 Facebook US 17.9bn 5 Tencent China 12.9bn* 6 Alibaba Group China 11.7bn 7 Baidu China 10.2bn 8 Priceline US 9.2bn 9 eBay US 8.6bn 10 Yahoo US 4.9bn
Gross Merchandize Value (GMV) (US$) Average Daily Orders % of Transactions on Mobile $71.5 Billion 72.4% 3.8 Million 169 Million Source: FY2015 and Q1 2016 financial statements
Qualification Checks Internal Quality Control System Penalty System 7-day Return Guarantee Spot Checks Purchasing Channel Checks Quality Control Measures Strict ‘Zero Tolerance’ policy on counterfeits
Guangzhou Wuhan Chengdu Shenyang Xi’an Largest warehousing and fulfillment infrastructure of any ecommerce company in China 85% of direct sales packages are delivered within the same day or the next day – a service standard no other ecommerce company globally can match Source: JD financial report of 2015 Q3 209 large-scale warehouses in 50 cities 5,987 delivery centers, self-pick-up centers and machines
with 700+ million monthly active users – similar to both WhatsApp and Facebook, but with many more features. • JD.COM INC. is the exclusive ecommerce partner of WeChat, driving a huge amount of traffic to JD.COM INC. website – on Singles Day 2015, half our new users came from WeChat. • Our brand partners leverage this access to reach new consumer markets. WeChat Shopping Channel Unilever’s gamification & viral sharing WeChat campaign reached over 9 million participants JD.COM INC. official WeChat account’s newsfeeds covers 50+million fans daily Seamless Integration and User Experience
Access JD.COM INC.’s 169 million customers without needing a physical presence in China 0% customs duty; reduced VAT and consumption tax (11.9% in total for most categories) Consumer trust in product quality, safety and authenticity 618 – JD.COM INC.’s Anniversary Event, held annually on 18 June • 1,000 iPhone SEs sold in 1 hour • 41,000 Clinie facial masks sold in 1 hour • 10 million packs of Kao diapers sold in 12 hours • 10,000 bottles of Swisse collagen supplements • 10,000 packs of Ocean Spray cranberry snacks JD.COM INC.
6 2016: P&G launched a flagship store on JD.COM INC. Worldwide. • Leveraged JD.COM INC. Worldwide’s cross border infrastructure and China’s relaxed import regulations to quickly bring to market a number of brands previously unavailable in China. • Brands introduced include Ariel, Bold, Vicks, Sarasa, Ivory, Oral-B, Aussie, Whisper, Hair Recipe, Old Spice, Lenor Happiness, Joy. • Strong response from customers, who are increasingly keen to purchase imported products and well known brands from other markets.
Income Increases rapidly 2015 2012 2012-2015: China’s per capita disposable income 21,966RMB 16,510RMB Data Source:National Bureau of Statistics of China
12,150 54,420 98% 2446% 348% 10% 100% 1000% 10000% 0 10000 20000 30000 40000 50000 60000 2012 2013 2014 2015 Transaction Value (RMB million) Growth (%) Transaction Value and Growth of Cross Border Ecommerce Imports to China (2012-2018) Data source: Emarketer, December 2014 Data does not include travel products and services
Product Compliances Before Apr 8th 2016 After Apr 8th 2016 Before Apr 8th 2016 After Apr 8th 2016 EMS (Postal Channel) Post Mail Customs random inspections (tax rate specified by Customs) Prohibited Item List Express Mail Advance tax declaration, RMB50 Exemption + Postal Article Tax Cross-Border Ecommerce Policy Direct Mail RMB50 Exemption + Postal Article Tax (VAT + Consumption Tax) X 70%; Customs duty waived Black List Black & White List Bonded Warehouse RMB50 Exemption + Postal Article Tax (VAT + Consumption Tax) X 70%; Customs duty waived Black List Black & White List + Other Requirements Data source: General Administration of Customs PRC