Managing Clients Without Going Crazy

10 tips for managing clients without losing your mind. Presented at WordCamp Rhode Island 2016 - video will be available on WordPress.tv after conference

Transcript

1. 1 0 T I P S F O R M A N AG I N G C L I E N T S ( W I T H O U T G O I N G C R A Z Y ) John Eckman • @jeckman • #wcri
3. I N T H E B E G I N N I N G John Eckman • @jeckman • #wcri
4. I N T E N T > T E C H N I Q U E John Eckman • @jeckman • #wcri Sincerity of intent counts more than sophistication of technique. - Mahan Khalsa
5. B E YO U R B E S T S E L F John Eckman • @jeckman • #wcri https://www.flickr.com/photos/wocintechchat/25392535573/
6. G E T I T I N W R I T I N G John Eckman • @jeckman • #wcri
7. I N F L I G H T John Eckman • @jeckman • #wcri
8. D O N ’ T F O R G E T TO B R E AT H E John Eckman • @jeckman • #wcri
9. I T ’ S A L L A B O U T P E R S P E C T I V E John Eckman • @jeckman • #wcri
10. P I C K YO U R B AT T L E S John Eckman • @jeckman • #wcri
11. C H E C K I N P E R I O D I C A L LY John Eckman • @jeckman • #wcri
12. I N T H E E N D John Eckman • @jeckman • #wcri
13. T H I S TO O S H A L L PAS S John Eckman • @jeckman • #wcri
14. S O M E R E L AT I O N S H I P S S H O U L D E N D John Eckman • @jeckman • #wcri
15. L A N D S A F E LY John Eckman • @jeckman • #wcri
16. B O N U S
17. YO U A R E N OT YO U R J O B John Eckman • @jeckman • #wcri
18. S U M M A RY 1. Intent > technique 2. Be your best self 3. Get it in writing 4. Don’t forget to breathe 5. It’s all about perspective
 6. Pick your battles
 7. Check in periodically 8. This too shall pass 9. Some relationships should end 10. Land safely 11. You are not your job
19. Come work with us: https://10up.com/contact/ https://10up.com/careers/