Inclusive communication

Inclusive communication

This talk was given at the Google Developer Expert summit 2019. Its target audience is Google Developer Experts that actively write blog posts or speak at conferences.


As Google Developer experts, we have a deep knowledge about technology and are seasoned bloggers / speakers. However, our communication style can have a profound impact on people consuming our content. Saying "this is wrong" or "you should never" pass on a value judgment towards others with no understanding of the situation that person/their project is in.

Let's investigate some of the communication mistakes I've made or seen and talk about how they can be improved. The more inclusive your communication style becomes, the more impact your message will make on others.


Jeroen Mols

October 27, 2019