Agora 2.0

Transcript

1. Agora 2.0: Increasing Engagement with Onsite Public Display Team Schiavo G., Saldivar J., Milano M., Nasir T.! ! Advisors Convertino G., Zancanaro M., Casati F., Hoehn R.! Publication Schiavo, G., Milano, M., Saldivar, J., Nasir., T., Zancanaro, M., & Convertino, G. (2013). ! Agora 2.0: Enhancing Civic Participation through a Public Display. Communities and Technologies (C&T ’13) comtech13.xrce.xerox.com! Contacts gschiavo@fbk.eu ! jorge.saldivargalli@unitn.it!
2. Web-based tools are at the forefront ! to support public deliberation ! (Lighninger, 2011)! Most powerful applications merge online ! and face-to-face interaction! (Bittle, Haller & Kadlec - Center for advances in Public Engagement)! but web tools might not be enough…!
3. Digital Divide Connectivity and Internet Access in Italy (as of 2012)! 45.5 55.5 Whole population Has Has not 11.8 88.2 Access for >65 Source: Italian National Institute of statistics (ISTAT) - 2012 !
4. Agora 2.0 a public display for civic participation It is an e-participation system that combines a website with a public display! It allows the public administration staff and citizens to post polls and gather opinions about local issues!
5. an online site! (IdeaScale)! an onsite tool in the form of an interactive public display ! Agora 2.0 a public display for civic participation Ideas and Votes
6. Based on the IdeaScale platform! Allows the public administration staff and the citizenry ! to post pools and gather opinions about local issues.! Ideas are phrased as yes or no-question! Each ideas is presented with a description of the topic! Users can answer, comment or add new questions! The Online Website
7. Extension of IdeaScale platform! We designed and implemented a public display that extend the functionalities of the web-based ideascale platform.! The Public Display
8. The question and background information are displayed on the left! The sidebar contains information about the project! At the bottom there are instructions on ! how to vote! Public Display: Interface Layout
9. Synchronization between the online site (IdeaScale) and the public display! • The ideas posted in IdeaScale had to be displayed in the public display •  The votes collected in IdeaScale had to be aggregated with the votes collected in the public display and vice versa Technical Requirements
10. Public Display Interface Public screen Front End Core DB IdeaScale Get Idea Information (Idea list, Votes) Back End Users actions Display Information Save/Get Idea Information Save Vote / Change Idea Online platform Public display AGORA 2.0 System Architecture System Architecture API
11. Press green to agree with the question! Press the red button to disagree! Middle button to change question! Low-entry barrier ! method of interaction! Mouse with ! coloured buttons! Public Display: Interaction Technique Public Display: Interaction Technique
12. 4 weeks Loca l community •  Usage data and system logs ! •  Observations and notes from the field! •  Interviews to both users an passive-users! Field Deployment at the city of Trento’s office for the relation with the public
13. Passers-by were ! middle-age citizens ! ! 290 votes ! from approximately ! 250 users ! 15 people were interviewed! ! Results for the field study
14. Topic Technology Notice Boards Main Reasons to interact Voting behavior •  Interacting and voting in groups! •  People tended to agree with the question displayed! •  Voting with the “feet”!
15. Lesson learned Location! Display and ! interaction blindness! Disinterest and ! voter fatigue!
16. Impact on future work Benefits with Onsite Public Displays Key Factors •  Expand the audience – Close the digital divide! •  Involve frequent and sporadic users! •  Trigger group discussions in front of the device! •  Easy and low-barrier interaction! •  The topic should be relevant and attract the audience! •  Choosing the right location is fundamental!
17. Agora 2.0: Increasing Engagement with Onsite Public Display Team Schiavo G., Saldivar J., Milano M., Nasir T.! ! Advisors Convertino G., Zancanaro M., Casati F., Hoehn R.! Publication Schiavo, G., Milano, M., Saldivar, J., Nasir., T., Zancanaro, M., & Convertino, G. (2013). ! Agora 2.0: Enhancing Civic Participation through a Public Display. Communities and Technologies (C&T ’13) comtech13.xrce.xerox.com! Contacts gschiavo@fbk.eu ! jorge.saldivargalli@unitn.it!