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Strengthening civic participation in Paraguay t...

Strengthening civic participation in Paraguay through online technology

Jorge Saldivar

April 19, 2018
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  1. Strengthening Civic Par/cipa/on in Paraguay Through Online Technology The Impact

    of Civic Technology Conference (TicTec) 2018 Jorge Saldivar, Ph.D.
  2. Oct-Dec’15 organizer Political Party duration VOZ Y VOTO, PUBLIC SERVICES

    INNOVATION 7 themes Garbage and recycling, infrastructure, urban mobility, etc. engagement strategies Promotion via the Facebook profile of the candidate, newspaper, radio
  3. 154 participants 36 ideas 88 comments 429 votes 26% submitted

    ideas 48% only observed VOZ Y VOTO, ACTIVITY
  4. Sep-Feb’17 organizer Catholic University of Asuncion duration PARTICIPA EN TU

    EDUCACION, INNOVATION OF THE PARAGUAYAN PUBLIC EDUCATION 3 themes School attendance, teacher training, education infrastructure platforms Ideascale and Facebook engagement strategies Scheduled weekly Facebook posts and ads
  5. 67 participants 7 ideas 13 comments 37 votes 4 submitted

    ideas 73% only observed PARTICIPA EN TU EDUCACION, ACTIVITY
  6. April’18-Present organizers Civil Society ORG duration RENOVA EL PARQUE CABALLERO,

    INNOVATION OF A PUBLIC PARK 9 themes Infrastructure, security, landscaping, sports, etc. Catholic University of Asuncion platforms Appcivist and Facebook engagement strategies Offline events, alliances, facebook ads, posts in popular blogs
  7. QUANTITATIVE/QUALITATIVE RESEARCH INSTRUMENTS Online surveys 33% of response rate demography

    motivation factors expectation Platform activity logs # of ideas # of votos # of comments # of users timestamp of activity Semi-structured interviews 10 participants
  8. PARTICIPANTS’ PROFILE Half men and half women. Young, between 25

    and 34 years old. Well educated. Living in the capital and in middle- to high-class neighbourhoods. Technology savvy and content consumers. Socially but not civically active
  9. MOTIVATIONS TO PARTICIPATE Contribute solutions Learning Civic duty Socialization Pass

    time 0 22.5 45 67.5 90 83% 51% 46% 29% 4% The participants could choose more than one option
  10. PARTICIPANTS’ EXPECTATIONS 31% expected their ideas to be studied 32%

    believed their ideas will serve to inspire others
  11. PARTICIPANTS’ EXPECTATIONS 31% expected their ideas to be studied 26%

    expected their ideas to be implemented 32% believed their ideas will serve to inspire others
  12. MEANS TO FACILITATE THE ENGAGEMENT OF PEOPLE ABROAD The technology

    allows the people living abroad to be engaged in discussions oriented to address issues in their home countries 13% 
 of the participants reported not living in Paraguay
  13. MEANS TO ENGAGE THOSE NOT CIVICALLY ACTIVE X 44% 


    of the participants did not voted in elections in the last years The technology fosters the participation of people that reported not being civically active in the last years
  14. MEANS TO DIRECTLY INFLUENCE PUBLIC POLICIES Idea about garbage recycling

    and classification 1 Pilot plan “Asunción Limpia” implemented in 2
  15. MEANS TO DIRECTLY INFLUENCE PUBLIC POLICIES Idea about garbage recycling

    and classification 1 Pilot plan “Asunción Limpia” implemented in 2 +20K kg. of recycled garbage has an impact 3
  16. 5 LESSONS LEARNED Discuss day-to-day topics. People show to be

    more willing to participate when the topics affect their daily life than when the discussion is around broad themes, such as Education 1
  17. 5 LESSONS LEARNED Discuss day-to-day topics. People show to be

    more willing to participate when the topics affect their daily life than when the discussion is around broad themes, such as Education 1 Promote personally and through public figures. Personal promotion through public figures show to be more effective in attracting participants than structured weekly and impersonal ads in social media 2
  18. 5 LESSONS LEARNED Discuss day-to-day topics. People show to be

    more willing to participate when the topics affect their daily life than when the discussion is around broad themes, such as Education 1 Promote personally and through public figures. Personal promotion through public figures show to be more effective in attracting participants than structured weekly and impersonal ads in social media 2 Be responsive. People show to expect feedback from the organizers regarding their proposals. Be close to the participants throughout the process 3
  19. 5 LESSONS LEARNED Communicate clearly the process goal. People indicate

    that they want to see clearly communicated what will happen with the participants’ proposals 4
  20. 5 LESSONS LEARNED Communicate clearly the process goal. People indicate

    that they want to see clearly communicated what will happen with the participants’ proposals 4 Organize binding civic engagement processes. People show to be more committed to the process when there are on board actors with the power to put in practice the proposals 5