on S&P aka - the world we’re living in is fragile • Silicon Vally = #1 (in business failures) • “The essence of capitalism is encouraging failure not rewarding success” - N. Taleb (FROM ANTI-FRAGILE) • “Be the BEST, it’s the only market NOT CROWDED”! • Don’t throw away a majority of your hours! • “OBSCENE PROFITS will allow you to hire OBSCENELY talented PEOPLE” Takeaways from Tom Peters
are running ahead, SKILLS are lagging! • ALGO on the board of a VC company, to make decisions. IT is the sixth board member! • Age of ROBOTS = NEVER WANTS vacation, works overtime, never late. • With #4B working, something is definitely going to happen. Takeaways from Tom Peters
“If you want staff to give great service, give great service to staff” • “You have to treat your employees like customers” • OATH of OFFICE / Manager/ Servant Leader • Peter Drucker = Humanist = Believed in PEOPLE Takeaways from Tom Peters
company) • “We send NOTSO-GREAT staff to training and we get bad results, and we conclude TRAINING is BAD! • Randomly stop an employee - can he describe his development program for the next 12 months??? Takeaways from Tom Peters
FORWARD. FAST! • “Reward EXCELLENT FAILURES, punish MEDIOCRE SUCCESS” - Phil Daniels • Can your business FAIL FAST ENOUGH to succeed? Welcome to the idea economy. WTTMS ASTMSUTFW • The secret of fast progress is INEFFICIENCY. Takeaways from Tom Peters
with” - Bill Cox. • This can be a BLESSING or a CURSE. • Q: Who is the most interesting person you met, in the last 6 months, and tell me how I can meet them. Takeaways from Tom Peters
• LBT = Little BIG things + TGR = Things Gone Right • ART OF LISTENING…. MUST ******* MUST **** MUST *** • + RESPONSIVENESS • “People get in trouble for responses, not for what they DID”! • legal suing - is an American favorite sport! (haha!) • MAKE-THE-THREE-MINUTE-CALL: Save disaster… Takeaways from Tom Peters