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Innovation in Large Organizations
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John P. Yuda
September 29, 2014
Design
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170
Innovation in Large Organizations
As presented at edUi, Richmond, Va., 2014
John P. Yuda
September 29, 2014
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Transcript
or: How I Learned to Stop Worrying and Love Bureaucracy
Innovation in Large Organizations
What are they? Large Organizations
Large Organizations • web governance board • gate reviews •
project management office • general counsel • subject matter experts • content clearance process
Large Organizations “The number of people whose permission I need
before I can do whatever the hell I want ... Let me tell you something. There's really a lot to be said for fascism.”
…and why should we listen to him? Wait, who is
this guy?
What is it? Innovation
innovation, n. A political revolution; a rebellion or insurrection. Obs.
—Oxford English Dictionary
innovation, n. The action of innovating; the introduction of novelties;
the alteration of what is established by the introduction of new elements or forms. —Oxford English Dictionary
innovation, n. “Innovative” efforts in government are standard practice in
the startup world. —Ben Balter http://bit.ly/1DO9qCz
innovation, n. 1. Novelty 2. Creation 3. Invention 4. Innovation
—Horace Dediu http://bit.ly/1CzdnJX
Image from: http://bit.ly/1CzdnJX
Not just a new thing… Innovation
a case study Know Before You Owe
TRUTH IN LENDING DISCLOSURE GOOD FAITH ESTIMATE
None
TRUTH IN LENDING DISCLOSURE GOOD FAITH ESTIMATE
None
None
None
You don’t know what people will say. You can’t put
these online!
None
None
None
CLARIFY ALL THE THINGS
None
None
a case study eRegulations
None
None
None
None
Lessons
Lessons You probably won’t realize you’re innovating until after you’re
done and look back at it.
Lessons “Yes, and…”
Lessons The people who are telling you “no” aren’t the
enemy… and they’re not really telling you no.
Lessons Don’t wait for an invitation.
Lessons Have empathy for your colleagues, not just your users.
Lessons Stay focused.
None
Lessons Embrace process.
a (very short) case study Federal Hiring
Lessons Embrace process…and change it to suit what you need
to get done.
Thanks! • Ben Balter: http://bit.ly/1DO9qCz • Horace Dediu: http://bit.ly/1CzdnJX •
KBYO: http://go.usa.gov/dSGh • eRegs: http://go.usa.gov/dS74 • 18F: https://18f.gsa.gov/ •
[email protected]
| @yuda