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Notes for ONS product owners


Matt Jukes

May 24, 2016


  1. Being a Product Owner at the ONS. Beyond the job

  2. None
  3. 1.User Experience (UX) 2.Business 3.Technology 4.Team

  4. 1.User Experience (UX)

  5. 1.User Experience (UX) Learn how to undertake user research and

    how to integrate it in to your decision making and prioritisation.
  6. 1.User Experience (UX) You are the voice of the user

    in the product team so you will need to steer the priorities for the user researchers.
  7. 1.User Experience (UX) Observe as much user research as possible.

    Ensure your team does this as well. 
 Two hours every six weeks is target.
  8. 1.User Experience (UX) Read:
 https://userresearch.blog.gov.uk/2015/03/18/so-youre-going-to- be-a-user-researcher-top-tips-to-get-you-going/ https://www.gov.uk/service-manual/the-team/user-researcher 

    https://www.nngroup.com/articles/usability-101-introduction- to-usability/
  9. 1.User Experience (UX) Learn how to sketch ideas and use

    basic prototyping tools to help the team visualise concepts.
  10. 1.User Experience (UX) Read:
 https://library.gv.com/the-product-design-sprint-diverge-day-2- c7a5df8e7cd0#.wneifj8h5 http://www.almostexact.com/ux-comics/ 

    tool https://library.gv.com/the-product-design-sprint-prototype- day-4-ebab764ac69f#.swf2wrufy
  11. 1.User Experience (UX) Be aware of the ‘visual language’ of

    the ONS. You aren’t a designer but you will make design decisions.
  12. 1.User Experience (UX) Read:
 http://onsdigital.github.io/ons-pattern-library-starter/ http://www.bbc.co.uk/gel/articles/what-is-gel 

  13. 2.Business

  14. 2. Business Bring an understanding of the business process to

    the team and a first hand knowledge of the user journey.
  15. 2. Business Bring a first hand understanding of the business

    process to the team and knowledge of the user journey.
  16. 2. Business Understand the organisational environment. Who are the decision

    makers, the stakeholders & the related teams.
  17. 2. Business Be the voice/face of the team internally. Make

    sure there is sufficient communications activity. Too much is better than not enough.
  18. 2. Business Read:
 https://fitzdigital.wordpress.com/2015/09/21/showing-telling- plus-listening-collaborating-to-deliver/ https://gdsengagement.blog.gov.uk/2016/05/18/blog-like- there-arent-any-rules/ 

    presentations.html https://medium.com/@jukesie/words-and- slides-2b2a8584e0f4#.ff5ucgif8
  19. 3.Technology

  20. 3. Technology Learn enough about the technology used in your

    product that you can understand the high-level choices & trade-offs at a high level.
  21. 3. Technology Learn about version control (Git), collaborative programming (GitHub)

    and at a high level how and when code gets deployed to users in your product.
  22. 3. Technology Read:
 http://mcfunley.com/choose-boring-technology https://blog.ons.digital/2016/01/20/technicalities-of-the-eq- alpha-outcomes-part-3/ https://guides.github.com/activities/hello-world/ https://18f.gsa.gov/2015/03/03/how-to-use-github-and-the- terminal-a-guide/ http://continuousdelivery.com/

  23. 4.Team

  24. 4. Team The Delivery Manager will make sure things get

    done but you must decide what gets done and when.
  25. 4. Team You are responsible for articulating the product vision

    and making certain your team works towards that goal.
  26. 4. Team Work collaboratively but 
 the backlog is your

 Always prioritise with the user and the vision in mind.
  27. 4. Team Work with the Service Manager (or equivalent) to

    produce a product roadmap. This is part planning artefact, part communication. Own it.

  28. 4. Team Make sure retrospectives happen regularly. 
 If possible

    invite Product Owners from other teams to facilitate.

  29. 4. Team Read:
 http://www.jamiearnold.com/blog/2014/07/07/everyone-loves- a-roadmap http://www.jamiearnold.com/blog/2015/02/17/how-to-scale- agile-service-delivery http://digital.nhs.uk/how-the-nhs-uk-team-does-agile https://www.gov.uk/service-manual/agile-delivery/agile-tools- techniques

    http://www.scrumguides.org/scrum-guide.html#artifacts- productbacklog 

  30. You

  31. Thanks. @jukesie