Next Generation Application Delivery - Voxeo PRISM

Jose de Castro, Chief Evangelist Voxeo Labs

Transcript

1. Next Generation Application Delivery Friday, October 14, 2011
2. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Many Apps. Unified Core. 2 Friday, October 14, 2011
3. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Products VoiceObjects Service Creation Environment Prophecy IVR and Unified Self-Service Prism Real-time Application Server Friday, October 14, 2011
4. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Cloud Services Tropo Cloud Communications SMSified Cloud SMS. GSMA OneAPI. Evolution Enterprise VoiceXML / CCXML Friday, October 14, 2011
5. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Real-time Application Delivery Friday, October 14, 2011
6. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Prism = 6 Converged API Call Control Media Server Presence Instant Messaging Web Applications Friday, October 14, 2011
7. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Prism Features 7 SIP, XMPP, HTTP, SMPP Multi-Protocol WAV/MP3, PGP Encryption Call Recording High Quality. >30 Languages. Speech Recognition High Quality. >30 Languages. Text to Speech Conference Calls Supports very large rooms Industry-leading machine detection Answering Machine Wideband audio support High Definition Audio Real-time user / agent presence Presence XMPP, AIM, Yahoo!, MSN, etc. Instant Messaging >30,000 calls per server Performance Friday, October 14, 2011
8. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Cloud Communications API Friday, October 14, 2011
9. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Unified Unified. Simple. Connected. Friday, October 14, 2011
10. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL Simple ✓ answer ✓ ask ✓ call ✓ conference ✓ hangup ✓ message ✓ record ✓ redirect ✓ reject ✓ say ✓ transfer Friday, October 14, 2011
11. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation | CONFIDENTIAL All About Apps Über Status Unified status across Twitter, VoiceMail, etc. Inbound Self-Service Simple and personal IVR for small business SMB Contact Center Smart presence-enabled call routing Many more... Voice / IM Dialing Trigger calls using voice and IM channels Smart Notifications Pervasive / multi-channel notifications Voice-Enabled Games Conspire with team members in real-time Social Mashups Twitter -> SMS | FaceBook -> Voice Friday, October 14, 2011
12. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation The Real-Time Cloud 12 Friday, October 14, 2011
13. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation The Real-Time Cloud = 13 XMPP Extension Make + Receive Calls Media Control Geo Location Messaging Device Registration Friday, October 14, 2011
14. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation Man in the Middle Your App Friday, October 14, 2011
15. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation What’s Possible? 15 Dial, Answer, Reject... Call Control WAV/MP3, PGP Encryption Call Recording High Quality. >30 Languages. Speech Recognition High Quality. >30 Languages. Text to Speech Mixer API Connect Calls Together Detect beep, silence, fax, etc. Signal Detector SMS, Push Notification, IM Messaging Real-time subscriber presence Presence Real-Time Location Services Geo Location Register VoIP Phones Device Registration Friday, October 14, 2011
16. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation Horizon 16 Horizon Secure Border Controller Friday, October 14, 2011
17. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation Horizon 17 Slice through firewalls NAT Traversal SIP / VoIP for the Web HTTP Tunneling Peer Discovery | WebRTC Ready STUN / ICE Pluggable Call Routing System Custom Call Routing Horizon Friday, October 14, 2011
18. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation SIPoint 18 SIPoint Presence + Registration Friday, October 14, 2011
19. © Voxeo Corporation © Voxeo Corporation © Voxeo Corporation Horizon 19 Real-Time User Presence Presence Register VoIP Phones Device Registration SIMPLE | XMPP | SMS Message Routing Pluggable Call Routing System SIP Proxy SIPoint Friday, October 14, 2011
20. Q&A Friday, October 14, 2011