Voice Biometrcis Panel with Intro by Dan Miller, Opus Research

Transcript

1. Voice Biometrics Panel Moderated by:
2. Voice Biometrics for Speaker ID and Verification   Dan  Miller   Opus  Research   October  2011  
3. © 2011 Opus Research, Inc. Voxeo  Customer  Summit  2011 3 Opus Research, Inc.   Dan  Miller  (Founder,  Senior  Analyst)     Founded  Opus  Research  (1985)     Analyst  at  IDC/Link,  The  Kelsey  Group,  Zelos  Group     Industry  experience:  Atari,  Time-­‐Warner,  PacTel  (AT&T)     ExperNse:  local,  DA,  speech  integraNon  with  Web,  mobility  and   enterprise  soRware  infrastructure       MBA-­‐Finance  from  Columbia  University     Coverage  Areas:     ConversaNonal  Commerce     Internet2Go     Voice  Biometrics    
4. © 2011 Opus Research, Inc. Starts with enrollments   Geometric uptake   Customer care   Mobile commerce   Enterprise security   Key verticals   Telecom   Financial services   E-Gov’t   Healthcare Voxeo  Customer  Summit  2011 4
5. © 2011 Opus Research, Inc. Conservative revenue estimate   Underlying scenario   Expansion in contact centers   Growth in mobile auth   Mandated for E-Gov’t   Accepted in Forensics   Integrated with enterprise infrastructure Voxeo  Customer  Summit  2011 5
6. © 2011 Opus Research, Inc. Well-understood use cases Voxeo  Customer  Summit  2011 6   Password Reset   User Authentication   Device Activation   Transaction Authorization   Mobile Signatures   Proof of Life
7. © 2011 Opus Research, Inc. Building on a base   Telecoms operators   BellCanada, Turkcell   Financial Services   NAB, Westpac, Bank Leumi, TDBank, “others”   Healthcare, Insurance   The Blues, CSIS   Government   Centrelink Voxeo  Customer  Summit  2011 7
8. © 2011 Opus Research, Inc. Requirements Voxeo  Customer  Summit  2011 8   “Layered”   To apply appropriate level of security for risk profile   Multi-Factor   To augment PINs or PWD   Device-oriented   Complex device identification considered more secure (per recent “guidance” from FFIEC)
9. © 2011 Opus Research, Inc. Today’s Panelists   Clive Summerfield - CEO, Auraya Systems   Douglas Shand - CTO, Leading Software   Peter Soufleris - CEO, Voice Biometrics Group   Travis True - Vice President Business Development, VoiceVault   Harold E. Gottschalk Jr.- Co-founder, Chief Scientist, CSIDENTITY Corporation Voxeo  Customer  Summit  2011 9