Clever, stop being so

Asking for information online is hard. Users are cautious about the data they share. Companies are quite terrible at asking for the right piece of information, let alone phrasing it correctly. In this presentation, we’ll focus on two major pieces of information about a person: their name, and their gender. We’ll see how not to ask for them, and how we can ensure inclusivity and diversity on the web by asking the right thing in the right format.

Transcript

1. Clever,
   stop being so
   @HugoGiraudel — Accessibility advocate @N26 (Berlin, Germany)
   October 26th, 2017
   

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2. From The
   Front
   

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5. Clever,
   stop being so
   

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6. Asking for
   info online
   

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7. Freaking hard
   

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8. Inclusivity
   Diversity
   

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9. We all
   suck at it
   

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10. Name &
    gender
    

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11. What’s in

    a name?
    

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12. First name +
    last name
    

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13. Hi, nice to meet
    you!
    
    Hi, what is your
    first name and
    your last name?
    

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14. Not so fast
    

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16. Iceland
    

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17. Patronymic
    

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18. 
    -dóttir/son
    

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19. Björk
    Guðmundsdóttir
    

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20. Björk
    Mrs. Guðmundsdóttir
    
    
    

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21. 1. Given name
    2. Patronymic
    

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22. Malaysia
    

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23. bin/binti
    
    

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24. Isa bin Osman
    

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25. Isa / Isa bin Osman
    / Isa Osman
    Osman
    
    
    

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26. China
    

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27. Generation
    name
    

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28. Mao Ze Dong
    (⽑毛泽东)
    

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29. Mao xiān shēng
    (⽑毛先⽣生 )
    Mr. Ze Dong
    
    
    

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30. Ze Dong (泽东)
    Dong (东)
    
    
    

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31. “Western”
    name
    

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32. Jin Peng
    (钅鹏)
    

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33. Jean-Pierre
    

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34. Spain
    

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35. Multiple
    names
    

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36. Names of
    father and
    mother
    

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37. María-Jose
    Carreño
    Quiñones
    

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38. Born from
    Sr. Carreño
    Sra. Quiñones
    

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39. Sra. Carreño
    Sra. Quiñones
    
    
    

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40. France
    

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41. (Aristocratic)
    particle
    

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42. Jean de
    Jouvencourt
    

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43. Mr. de Jouvencourt
    Mr. Jouvencourt
    
    
    

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44. Germany
    

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45. Academic
    degrees &
    titles
    

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46. Doktor,
    Professor…
    

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47. Herr Professor
    Doktor Schmidt
    Herr Schmidt
    
    
    

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48. Vietnam
    

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49. Given name

    is formal
    

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50. Nguyễn Tấn
    Dũng
    

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51. Mr. Dũng
    

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52. Thailand
    

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53. Nickname(s)
    

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54. Yingluck
    Shinawatra
    

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55. Pu (“crab”)
    (ปู)
    

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56. India
    

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57. Patronymic
    

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58. Location
    

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59. Caste
    

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60. Religion
    

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61. Initials
    

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62. Any more
    clusterfuck?
    

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63. Marital names
    

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64. People with
    middle names
    

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65. People with a
    single name
    

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66. Now what?
    

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67. “Names are just
    plain weird.”
    Sara Wachter-Boettcher in Technically wrong
    

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68. Don’t ask for

    first name

    last name
    

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69. Have a

    unique field
    

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70. Don’t restrict
    length
    

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71. Handle
    single-letter
    names
    

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72. Handle
    looooooooong
    names
    

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73. Don’t restrict
    characters
    

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74. Handle every
    character
    

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75. Also
    punctuation
    

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76. Don’t say
    name is
    invalid
    

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77. Say you can’t
    handle it
    properly
    

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78. Don’t try

    to be clever
    

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79. Ask how you
    should call
    them
    

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80. Your full name:
    How should we call you?
    e.g. 東海海林林賢蔵
    e.g. Shōji
    

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81. What’s in

    a gender?
    

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82. Male /
    Female?
    

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83. Not so fast
    

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84. Terminology
    

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85. Gender ≠ sex
    

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86. Chromosomes
    (XX, XY…)
    

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87. Sexual
    characteristics
    

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88. Gender
    expression
    

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89. Gender identity
    

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90. Common
    misconceptions
    

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91. Gender is not
    binary
    

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92. Even sex isn’t
    (intersex)
    

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93. Transgender
    is not a gender
    

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94. Non-binary ≠
    transgender
    

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95. You don’t get
    to decide
    

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96. Now what?
    

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98. Ask if
    you must
    

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100. Say why
     

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102. Advertising,
     declining
     services…
     
     

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103. Social
     profiles, 3rd
     parties…
     
     

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104. Monitoring
     diversity
     
     

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105. Clarify
     privacy
     

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107. Devastating
     consequences
     

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108. “Transgender”
     isn’t ideal
     

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110. Provide a
     “non-binary”
     option
     

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112. Offer a way
     to skip
     

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115. Avoid “other”
     

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116. Provide free
     text if you can
     

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118. Autocomplete
     

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120. About
     pronouns
     

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121. Don’t try
     to guess
     

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122. Ask which
     to use
     

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124. Default to
     singular “they”
     

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126. Wrapping up
     

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127. “‘You don’t fit on a form’
     after a while starts to
     feel like, ‘you don’t fit in
     a community’.”
     Aimee Gonzalez-Cameron for Technically Wrong
     

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128. Don’t assume
     anything
     

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129. Accept people
     as they are
     

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130. Accessibility
     Inclusivity
     Diversity
     

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131. Technically
     wrong
     Sexist apps, biased
     algorithms and other
     threats of toxic tech
     by Sara Wachter-Boettcher
     

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132. Thank you!
     @HugoGiraudel
     October 26th 2017
     Special thanks to Chad Gowler for their

     inspiring “How to ask about gender” talk
     

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